- Scam
Community report for 02 9191 9754 (0291919754): Caller impersonated health insurance company. Single contributor flagged suspicious call.
Health Insurance Impersonation Report for 02 9191 9754
One contributor has reported a call from 02 9191 9754 (also written as 0291919754) where the caller claimed to represent a health insurance company. The contributor noted the caller didn't sound legitimate, suggesting the impersonation attempt was unconvincing or the caller lacked expected company knowledge or processes.
This Optus Networks local service number in NSW was flagged for impersonation tactics. The contributor's assessment that the call "didn't sound legit" indicates potential red flags in the caller's approach, accent, tone, or responses to questions.
What Callers from 02 9191 9754 Claim
Based on the community report, the caller from 0291919754 claimed affiliation with a health insurance company. No specific details were provided about what policy issue they referenced, what personal information they requested, or how they obtained the recipient's contact details.
The brevity of the report suggests the contributor quickly identified the call as suspicious and did not engage further with the caller from 02 9191 9754.
What to Do If You Receive a Call from 02 9191 9754
If 02 9191 9754 calls you claiming to be from your health insurance provider:
- Do not: Confirm personal details, policy numbers, or medical information to an unverified caller
- Do not: Provide banking details or payment information
- Do: End the call politely and independently verify by contacting your health insurance provider directly using the phone number on your insurance card or their official website
- Do: Ask the caller for their full name, department, and callback number if you're uncertain, then independently confirm before sharing any information
- Do: Block the number 0291919754 if calls persist
Health Insurance Impersonation Red Flags
When evaluating calls claiming to be from health insurance companies, listen for:
- Caller unable to provide specific details about your policy or recent claims
- Requests for banking information or upfront payment for policy reviews
- Pressure to act immediately or threats of coverage cancellation
- Awkward phrasing, background noise inconsistent with a call centre, or poor audio quality
- Unsolicited calls offering policy upgrades or refunds
How to Report 02 9191 9754
If you receive impersonation calls from 02 9191 9754 or 0291919754, report them to:
- Australian Communications and Media Authority (ACMA) at acma.gov.au - the regulator for telecommunications complaints
- Scamwatch at scamwatch.gov.au - maintained by the ACCC to collect scam reports
- Your health insurance provider directly - notify them of the impersonation attempt so they can alert other customers
- Reverseau - contribute your experience to help other Australians identify this number
Help others by sharing your experience with (02) 9191 9754!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Rang claiming to be from health insurance company, didn't sound legit
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WRITE A REVIEWFrequently Asked Questions
Should I call back 02 9191 9754 to verify if it's a legitimate company?
No. Do not call back a number that called you claiming to be from your health insurer. Instead, end the call and independently contact your health insurance provider using the phone number on your insurance card or their official website. Calling back 0291919754 could confirm your number is active and result in more scam calls.
What personal information is safe to share with a health insurance caller?
Do not share any personal information with unsolicited callers, including those claiming to be from health insurance companies. Legitimate insurers already have your policy and personal details on file. If 02 9191 9754 calls, hang up and contact your provider directly to verify whether they initiated contact.
Why did the call from 0291919754 sound like impersonation?
One contributor noted the caller from 02 9191 9754 "didn't sound legit," which often indicates issues such as poor audio quality, unfamiliar accent not matching the claimed company, inability to answer specific questions about the policy, or overly scripted responses. These are common red flags in health insurance impersonation scams.
Can a health insurance company call me unexpectedly about my policy?
Legitimate health insurance providers rarely make unsolicited calls about policy changes or refunds. If 02 9191 9754 calls with unexpected news about your health insurance, treat it as suspicious. Always verify by contacting your insurer directly using official contact information.
What should I do if I already shared information with a caller from 02 9191 9754?
If you provided personal information to 0291919754, contact your health insurance provider immediately to report the impersonation attempt. If you shared banking details or payment information, monitor your accounts closely for unauthorised transactions and consider notifying your bank.
Where can I check if 02 9191 9754 belongs to a real health insurance company?
Do not assume any caller claiming to represent a health insurer is legitimate based on the phone number. Instead, hang up and contact your health insurance provider directly using the contact details on your policy documents or their official website. You can also report the number to Scamwatch at scamwatch.gov.au or ACMA at acma.gov.au to check whether 0291919754 has been previously flagged.