02 9171 5616 - 0291715616: Mixed Reports - Legitimate Health Services & Silent Calls

• Scam
• Legit
• Uncertain
• Spam
• Suspicious

02 9171 5616 (0291715616): 16 community reports show legitimate diabetes and health service calls alongside silent calls and spam. Verify caller before sharing details.

Mixed Report Pattern for 02 9171 5616

The number 02 9171 5616 (also written as 0291715616) shows a complex report pattern across 16 community submissions. Five contributors confirm legitimate calls from Diabetes Australia and NDSS (National Diabetes Services Scheme), while six reports are uncertain about the caller's identity, and two report silent calls with no message. Three additional reports flag the number for unsolicited health product promotion and surveys.

This NSW-based local service number allocated to AAPT Limited appears to be used for multiple purposes. Contributors who answered calls from 0291715616 confirm receiving diabetes support information and health service check-ins, though some callers did not clearly identify themselves before asking about personal health details.

What Callers from 02 9171 5616 Say and Do

Contributors who connected with calls from 02 9171 5616 report varied experiences. Several describe legitimate outreach from Diabetes Australia or NDSS, where callers provided information about diabetes services, the NDSS card, or government-funded diet counselling referrals. One contributor noted a doctor had referred them to the service for free dietician support, which proved helpful and legitimate.

However, other callers from 0291715616 have used less transparent approaches. One report describes a caller offering free dietician services funded by government without clearly identifying their organisation upfront. Another contributor received a voicemail from an unknown NSW number asking a survey question without stating who was calling or the survey's purpose. Two separate reports mention silent calls or hang-ups when answered, with one contributor receiving multiple silent voicemails with no context.

Report Patterns and Timing

The 16 reports for 02 9171 5616 span from November 2023 to October 2025, showing ongoing activity. Silent calls and uncertain calls appear scattered across different times, including a missed call around 4:30 PM, another at 6 PM, and silent voicemails logged in November 2024. One contributor reported receiving the call "today" as a missed call with phone flagged as suspected spam.

The legitimate reports cluster around health service confirmations (May 2024, December 2024, October 2025), while spam/uncertain reports are more dispersed. The mix suggests the number is genuinely used by health services but may also be exploited for unsolicited promotion or robocalls, or contributors may be uncertain whether health-related outreach is legitimate.

What to Do If You Receive a Call from 02 9171 5616

If 02 9171 5616 calls you, take time to verify before sharing health information:

• Do: Ask the caller to identify their organisation and the reason for calling before answering questions
• Do: Verify the caller independently by hanging up and calling the organisation's official number (e.g., Diabetes Australia on 1300 136 405)
• Do: Check your MyGov or Services Australia account directly if the call relates to government health services
• Do: Block the number if you receive silent calls or hang-ups from 0291715616
• Do not: Provide Medicare details, personal health information, or payment details on first contact
• Do not: Return a call to 02 9171 5616 if you didn't answer it originally

If the caller claims to be from Diabetes Australia, NDSS, or NSW health services, legitimacy is possible, but you should verify independently before proceeding.

What to Do If You Receive Silent or Hang-Up Calls from 02 9171 5616

Two contributors reported silent calls or immediate hang-ups from 02 9171 5616, and one logged multiple silent voicemails:

• Do: Block 0291715616 immediately in your phone settings to prevent further calls
• Do: Report the silent calls to ACMA (acma.gov.au) if the pattern continues
• Do not: Answer or engage with repeated silent calls from this number
• Do not: Return the call if it appears to be an automated system

Silent calls with no message are often associated with robocall systems testing numbers or callback scams. Blocking is the most effective response.

How to Report 02 9171 5616

If you receive unwanted calls from 02 9171 5616, you can report to Australian authorities:

• ACMA (Australian Communications and Media Authority): Report spam, silent calls, or robocalls at acma.gov.au
• Scamwatch: If the call involved a scam attempt, report at scamwatch.gov.au
• Do Not Call Register: Register at donotcall.gov.au to reduce telemarketing calls (may not stop legitimate health service outreach)
• Reverseau: Share your experience with 02 9171 5616 to help other Australians understand this number's behaviour

If you believe the call was legitimate but poorly communicated, you can contact Diabetes Australia directly to provide feedback about their outreach practices.

Frequently Asked Questions