02 9165 7711: Scam - Fraudulent Calls Claiming to be Westpac Bank

• Scam

The number 02 9165 7711 has been reported as a scam, falsely representing itself as Westpac Bank. Learn how to respond to suspicious calls from this number with our guide.

Understanding the Threat from 02 9165 7711

The phone number 02 9165 7711 has emerged in user reports as a fraudulent caller, indeed posing as Westpac Bank. This number has raised red flags among Australians, consistently described as a scam. Reported by numerous users, it purports to be affiliated with Westpac Bank and even claims to be from their security department.

The Type of Scam

According to the reviews, this call is a typical example of bank impersonation scams. In such scams, the callers usually intend to extract personal or financial information under the guise of verifying account security or discussing potential unauthorised transactions. In this instance, users reported encountering calls where the caller urgently claimed to be acting on behalf of Westpac's security team— a tactic commonly used by scammers to create a sense of urgency and panic.

How to Respond

If you receive a call from 02 9165 7711 / 0291657711, it's crucial to remain vigilant. Here are some steps you should take:

• Do not provide personal information: Legitimate banks will never ask for personal or financial details over the phone.
• Hang up and verify: If in doubt, hang up and contact Westpac directly using their official phone number. This allows you to confirm whether the call was genuine.
• Report the scam: If you receive a call from this number, report it to the Australian Competition and Consumer Commission (ACCC) or Scamwatch. Sharing your experience contributes to protecting others from similar scams.
• Utilise Reverseau: Use our Reverse Phone Lookup Australia service to check unknown numbers and ensure you’re aware of any reported issues.

Stay Safe and Informed

Always remember, if a number seems suspicious, there's a good chance it might be. Being aware of the types of scams targeting Australians today is essential in protecting yourself from potential fraud. Do not hesitate to leverage websites like Reverseau to identify who called you in cases of doubt. Together, we can better manage the risk of phone scams, allowing for a safer communication experience in our daily lives.