- Legit
- Scam
- Suspicious
- Uncertain
- Spam
02 9160 0807 (0291600807): Contributors report Temu impersonation calls requesting personal information and cash for fake postage fees.
Temu Impersonation Reports for 02 9160 0807
Multiple contributors have reported calls from 02 9160 0807 (also written as 0291600807) impersonating Temu customer support. Three separate scam reports describe callers claiming to represent Temu, with one contributor verifying directly with the company that Temu denied any association with the call. The pattern indicates organised impersonation attempts designed to extract personal information and money from unsuspecting recipients.
Beyond the initial call impersonation, one contributor experienced an escalation tactic: after the initial call from 0291600807, the scammer followed up with an SMS requesting cash for postage fees. This multi-channel approach suggests a deliberate attempt to move victims from call-based fraud to financial extraction.
What Callers from 02 9160 0807 Say
Contributors who answered calls from 02 9160 0807 describe callers claiming to represent Temu support. The initial pitch involves requesting personal information under the guise of account verification or order processing. One contributor noted the caller "tried to fish for my info," indicating targeted information extraction rather than generic customer service inquiries.
The escalation pattern is critical: after the initial call attempt to gather personal details, the scammer follows up via SMS. The follow-up message requests cash payment for postage fees, a common delivery scam tactic that creates urgency around fake orders. Contributors describe the overall interaction as having "total scammer vibes," suggesting inconsistent scripts or behaviour inconsistent with legitimate Temu operations.
Call Patterns and Frequency
Reports about 02 9160 0807 span from June 2025 to February 2026, indicating sustained calling activity over an 8-month period. One contributor reported receiving repeated calls, noting the number "kept ringing" after the initial contact. This persistence suggests the number may be attached to an active scam operation rather than a one-off fraudulent attempt.
All reported interactions with 0291600807 occurred when contributors answered the call, rather than voicemail or SMS-only contact. One report also mentioned the caller hung up when placed on hold, a behaviour sometimes associated with robocall systems or scammers screening for live targets. The mix of call and SMS follow-ups indicates a hybrid approach targeting multiple communication channels.
What to Do If You Receive a Call from 02 9160 0807
If 02 9160 0807 calls you:
- Do not: Provide personal information, confirm your address, or answer questions about your account or orders
- Do not: Return the call or engage with any follow-up SMS requesting payment
- Do: Hang up immediately and contact Temu directly using the official phone number or app to verify any account issues
- Do: Block 0291600807 in your phone settings to prevent future calls from this number
- Do: Be especially cautious if you recently placed an order on Temu - scammers often use recent purchases as a pretext
What to Do If You Receive an SMS from 02 9160 0807
If you receive an SMS from 0291600807 requesting payment for postage or delivery fees:
- Do not: Click any links in the message or reply with personal or financial information
- Do not: Transfer any money, even small amounts for "postage"
- Do: Delete the message immediately
- Do: Report the SMS as spam by forwarding it to 0429 999 888
- Do: Block the sender in your phone to prevent further contact
How to Report 02 9160 0807
If you've received calls or SMS from 02 9160 0807, report your experience to Australian authorities:
- Scamwatch: Report the Temu impersonation attempt at scamwatch.gov.au - include details about what the caller claimed and any follow-up SMS
- ACMA (Australian Communications and Media Authority): File a complaint about the unsolicited call at acma.gov.au
- Temu directly: Contact Temu through their official app or website to report the impersonation and ensure your account is secure
- Reverseau: Contribute your report here to help other Australians identify this number - even one additional report strengthens the community intelligence
Help others by sharing your experience with (02) 9160 0807!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Was just the service verifying an order, asked basic stuff like location and how many items, thought it was dodgy the last time and ignored it so they cancelled the order
Voicemail claiming to be from a delivery service wanting to verify a parcel, but I'd only ordered from them the day before so security is dodgy
Woman called wanting to confirm my address, felt off
Pretended to be Temu but Temu denied it, kept ringing
Pretending to be Temu support, total scammer vibes
Called claiming to be from Temu, tried to fish for my info, then texted asking for cash for postage
Hung up when I got put on hold
Answered and got put on hold with no helpful info
Help others by sharing your experience with (02) 9160 0807!
WRITE A REVIEWFrequently Asked Questions
Is 02 9160 0807 actually Temu calling me?
No. Contributors who received calls from 02 9160 0807 (0291600807) have verified directly with Temu that the company denied making these calls. Temu does not use this number for customer support. Any call from 02 9160 0807 claiming to be Temu is an impersonation scam.
Why is 0291600807 asking for my address and personal information?
Scammers impersonating Temu use personal information requests as a first step. Once they gather details like your address, full name, and account information, they can create a pretext for requesting payment. One contributor reported that after providing information to 02 9160 0807, they received an SMS requesting cash for fake postage fees.
What should I do if I already gave my details to 02 9160 0807?
Contact your bank and any services where you use the same passwords. Monitor your bank and email accounts for suspicious activity. Do not pay any invoices or fees supposedly from Temu related to this call. Report the call to Scamwatch (scamwatch.gov.au) and block 0291600807 immediately.
Did I actually order something from Temu that this call is about?
It's possible the scammer checked whether you'd previously used Temu before calling. However, any legitimate order issue would be handled through your Temu app or account, never by unsolicited calls from 02 9160 0807. Log into your Temu account directly (not via any link from 0291600807) to check your order history.
Should I block 02 9160 0807 or report it first?
Do both. First, report your experience to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) with specific details about what the caller said and the dates/times. Then block 0291600807 in your phone settings to prevent further contact.
Why do scammers keep calling from 02 9160 0807 if it's been reported?
The number 0291600807 is allocated to a legitimate service provider (Symbio Networks), meaning scammers may be spoofing or hijacking the number, or the account holder has had their line compromised. Blocking the number won't stop scams from other numbers, but it will stop this specific number from reaching you. Report each scam call to ACMA and Scamwatch to help authorities track the pattern.