- Legit
- Spam
Discover the legitimacy of the number 02 9158 6385, identified as a genuine call from the Bank of Queensland regarding suspicious transactions. Learn how to handle calls from this number to ensure your safety.
Understanding 02 9158 6385
The phone number 02 9158 6385 / 0291586385 has stirred a mix of responses among users, primarily signalling its association with potential fraud alerts from the Bank of Queensland (BOQ). While some reports classify this number as spam, others affirm its legitimacy; it’s essential to assess the information critically.
User Insights into the Caller
Multiple reviews have painted a clearer picture of the communications linked to this number:
- Legitimate Concern: Several users received calls allegedly from the BOQ fraud team, alerting them to suspicious transactions across their accounts. One account mentioned that a genuine block on their card had been instituted due to the detected fraud.
- Spoofing Suspicions: Not all experiences were reassuring. Users reported receiving calls they initially deemed suspicious, especially concerning a request to return the call to verify a supposedly fraudulent activity.
- Prompt Verification: A common thread amongst reviews is the importance of verifying such calls. Users were encouraged to contact BOQ directly using known numbers from their cards to confirm any alerts or potential fraud before engaging with the caller.
Category Classification
Based on reviews, the consensus is clear: while there have been instances of spoofing related to 02 9158 6385 / 0291586385, many users ultimately confirmed this number as a legitimate contact for the Bank of Queensland's fraud department. It's a reminder that while some telemarketers or fraudsters may exploit known institutions, personalised vigilance is critical.
Dealing with Calls from 02 9158 6385
If you receive a call from this number, here are some steps to take:
- Do Not Engage Immediately: If you are unsure about the legitimacy of the call, it is prudent to refrain from exchanging personal information.
- Verify Independently: Always check the legitimacy by contacting the institution directly through official contact methods; never use numbers provided verbally by the caller.
- Trust Your Instincts: If the message or tone of the call feels off, it’s perfectly reasonable to be skeptical. Look for corroboration through official channels.
Conclusion
Ultimately, 02 9158 6385 / 0291586385 represents a nuanced case involving health precautions in an era of scam calls. By employing a Reverse Phone Lookup in Australia, users can discern the validity of communications before acting on them. Keep aware and informed to ensure your financial safety!
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What Our Users Reviewed
This number called several times today. Left a text indicating BOQ was concerned about a European transaction, asking me to call back, and providing a 6-digit code. I was suspicious, and didn’t respond. As it was Sunday, there was no way to confirm with an official BOQ phone number. Later today it called my mobile, and then called on my landline. At that stage I calculated that it probably was BOQ, so I called back. Apart from the 6 digit code, they didn’t ask for any further information other than for me to say that I hadn’t made the European transaction. The upshot is that my card has been compromised, and has now been cancelled. It is a genuine caller, although I was quite suspicious initially, and was annoyed that there was no way for me to contact BOQ independently on a Sunday to check its bona fides.
I received an automated call from this number after Bank of Queensland placed a hold on my credit card due to a possible fraudulent transaction. I confirmed the legitimacy of this concern by calling BoQ directly using the number found on the back of my card, and they verified the fraudulent activity. I've also received follow-up emails and SMS regarding the transaction. This is not a scam.
A call was received from someone claiming to be from the Bank of Queensland's fraud department. Upon calling back using an official number I have for BOQ, I learned they had placed a hold on my card due to suspicious transactions. After verifying those transactions, the hold was lifted.
Appears to be a spam call spoofing BOQ. Isn't on the BOQ website. They are claiming a suspicious charge has been made on my Credit card. Call your institution direct. Don't trust this number.
I suspect this is the Bank of Queensland (BOQ) fraud team calling, as my BOQ card was recently used fraudulently. I am assuming this number is legitimate and worth responding to.