- Scam
- Suspicious
- Legit
- Unknown
22 community reports for 02 9157 8981 (0291578981): Callers impersonate Dorevitch, Laverty, QML pathology labs demanding payment for tests never done or already covered by insurance.
Pathology Impersonation Scam Reports for 02 9157 8981
Over 22 contributors have flagged 02 9157 8981 (also written as 0291578981) for aggressive impersonation of major Australian pathology providers. The scam targets people who have legitimately used pathology services, weaponising real facility names like Dorevitch, Laverty, and QML to demand payment for tests that either were never performed, have already been paid, or should be covered by Medicare or private health insurance.
What makes 0291578981 particularly deceptive is the sophistication of the approach. Callers reference real invoice numbers, facility names, and even legitimate phone numbers from pathology websites. One detailed report described receiving both a call from this number and a text from "Pathology" with a link to what appeared to be a digital invoice on Dorevitch's website. The caller then requested a photo of the person's private health insurance membership card to "resolve a discrepancy".
The impersonation tactic is consistent across reports: callers claim to represent pathology organisations and demand immediate payment, creating urgency by suggesting unpaid accounts or outstanding fees. When questioned, several callers have hung up rather than provide verification.
What Callers from 02 9157 8981 Claim
Contributors report callers from 02 9157 8981 using remarkably consistent language and demands. Typical claims include:
- "You have an unpaid bill of $100-$110 for blood tests or a Halter monitor test from [pathology name]"
- "This account needs to be paid immediately" (creating false urgency)
- Providing account numbers but offering no verifiable details when pressed
- Requesting personal information such as health insurance card photos, postcode details, or confirmation of personal data
- Directing people to call secondary numbers listed on legitimate pathology websites (attempting to appear credible)
One contributor received a voicemail that was clearly a synthetic, computer-generated voice claiming to be from Western Diagnostics and requesting a callback. Another reported a caller with an Asian accent pushing for payment, describing it as "obvious scam".
Notably, callers from 0291578981 often have names or details already known about the target-such as the recipient's specialist's name or address-suggesting they may be using data harvested from legitimate pathology interactions or public sources. However, the information is frequently incomplete or deliberately distorted (one invoice had the address spelled incorrectly).
Common Targets and Vulnerability Patterns
The scammers behind 02 9157 8981 specifically target people who have recently used pathology services. Multiple reports describe contributors who had legitimate tests done-some at hospital, others through private pathology providers-and then received calls weeks later claiming unpaid invoices.
The targeting is particularly effective when someone has private health insurance. Callers imply that the insurance claim was rejected due to a missing detail or discrepancy, then request personal information to "resolve" it. One sophisticated report revealed that the call centre appearing to operate on behalf of Dorevitch (via Healius) was actually based in Eastwood, Quezon City, Philippines, with the operation run by WNS, a business process outsourcing company.
People who have recently been hospitalised or had multiple tests appear especially vulnerable, as they may have genuine unpaid balances and are more likely to second-guess whether they remember all their bills.
What to Do If You Receive a Call from 02 9157 8981
If 0291578981 calls you:
- Do not: Provide personal information, health insurance details, payment information, or access codes. Do not confirm your postcode or address. Do not return the call to any number provided.
- Do: Hang up immediately. If you genuinely have outstanding pathology fees, contact the pathology provider directly using a number from their official website or your own records-not a number given to you during the call.
- Do: Contact your private health insurance directly (not via contact details given by the caller) to confirm whether any claims are pending or require action. Insurance companies will never ask you to send membership card photos via third parties.
- Do: Verify through official channels. Ring the pathology facility in person or use their official website. One contributor visited a Dorevitch facility and discovered no legitimate issue existed.
- Do: Block this number (02 9157 8981) on your phone once you've confirmed it's unwanted.
Red Flags Specific to This Scam
Be alert to these warning signs when receiving calls from or related to 02 9157 8981:
- Caller knows your name and possibly your specialist's name but cannot verify other details
- Amount demanded ($100-$110) is suspiciously round and unspecific
- Caller creates artificial urgency ("account overdue", "immediate payment required") without allowing time to verify
- Address or personal details are misspelled or slightly wrong (suggests data scraping, not legitimate records)
- Caller directs you to ring a secondary number "for confirmation"-often a legitimate pathology number, making it appear credible
- Synthetic or robotic voice on voicemail message from this number
- Text messages from generic "Pathology" (with no sender number) including links to digital invoices
- Requests for photos of health insurance cards or other sensitive documents
- Caller disconnects when asked for proof or verification
How to Report 02 9157 8981
If you receive a scam call from 0291578981, report it through these official Australian channels:
- Scamwatch: Report the call at scamwatch.gov.au. Scamwatch is Australia's official government scam reporting service and helps track patterns.
- ACMA (Australian Communications and Media Authority): File a complaint at acma.gov.au if the call is unsolicited or harassing. ACMA enforces telemarketing and Do Not Call obligations.
- ReportCyber: If the scam involved clicking links, sending photos, or compromising devices, report to cyber.gov.au.
- Your bank or financial institution: If you accidentally provided payment details, alert your bank immediately.
- Your private health insurance provider: Notify them that a scammer is using pathology impersonation to target their members and request card details.
- Help on Reverseau: Contribute your experience to the community at Reverseau by reporting 02 9157 8981 so others can identify this number quickly.
Each report adds to the community intelligence that helps other Australians recognise and avoid this scam.
FAQ
Help others by sharing your experience with (02) 9157 8981!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed I owe $110 for Halter monitor test I didn't do, lady called it a scam, hard to reach Dorovitch Pathology
My mate got a call from a bloke with an Asian accent pushing to pay money for unpaid blood test, obvious scam
Even left a fake generated voice message when I did not answer. Claiming to be from Western Diagnostics and needed me to call and confirm an email.
I had just left hospital after 5weeks and have many western diagnostics invoices. But the voice recording was definitely a fake generated voice in the message. We rang western diagnostics and there was no issues. Do not return calls to this number.
Dodgy, had similar run-in with Laverty Pathology, leaves bad taste
Asian bloke claiming to be Dorovich pathology demanding 100 dollars for blood test done in hospital, should be covered by Medicare or health insurance
Bloke claimed to be from Laverty Australia, wouldn't say what they wanted, just asked for cash
- Had tests done at a Dorevitch facility — smooth process, no charges due to private health insurance coverage.
- Weeks later, began receiving calls from 02 9157 8981 referencing an invoice # and asking to call 1800 350 046 (also listed on Dorevitch’s website).
- Also received a text from “Pathology” (no number) with a link to a digital invoice on the Dorevitch website (requires postcode to access).
- Everything appeared legitimate on the surface.
- Called 1800 350 046 — connected to Healius, which owns or partners with Dorevitch.
- Call Center was operated by WNS, based in Eastwood, Quezon City, Philippines.
- They requested a photo of the private health insurance membership card to resolve a detail discrepancy for claiming purposes.
- To verify, I personally visited the Dorevitch pathology facility to compare the digital invoice with original records.
Dorevitch advised contacting the private health insurance to resolve the issue via their claims/account team.
- The private health insurance advised not to send the membership card to anyone — the issue lies between Dorevitch and the insurer, and no customer action is needed. Advised it’s inappropriate for third parties to contact customers for claim resolution.
Conclusion: Regardless of whether it's a scam or a dysfunctional process, followed the private health insurance's guidance and blocked the number.
Got tests at Dorevitch, now getting calls about invoice asking to ring 1800 number on their website, also got weird text from Pathology without number linking to digital invoice
I received a phone call from 0291578981 telling me that I owe $100.00 for blood tests they said I had not paid this account that was requested on my phone twice This No is a Sydney phone number. They have sent me an Invoice at my request by Email. The caller had my Specialists name on this invoice and my address was spelt wrongly. I have researched this phone number which was reported as a scam I strongly advise to not pay these requests for payment, I will not be paying these scammers either and I will be blocking this number also.
Woman called saying she was from QML asking about accounts payable, hung up while I was checking the number
Woman called about unpaid bill from Doravitch Pathology which I don't know, asked for proof, she hung up when I asked
Asking for payment on unpaid pathology fee for someone no longer in Australia, seems like a scam
Caller hung up when I confronted them
someone claimed I had unpaid pathology bills. I haven't done any tests
Demanded payment for an account I know nothing about, only gave account number and amount
Voicemail from Chelsea claiming to be from Dorovitch Pathology about invoice, haven't been there
Call and SMS about overdue bill. checked and found info was leaked from recent medical test. no actual overdue bills, seems designed to scare people
Call from Sydney pathology requesting $204.45 for blood testing, caller knew my Medical ID and specialist names. received two messages since January about blood test payment
Caller claiming to be from Western Diagnostics about pathology test, insisted on money owed from December 21, had address and doctor's name but told them to send invoice, contacted doctor and confirmed no outstanding bills
Voicemail claiming to be from QML but they don't contact people directly by phone, very abrupt with reference number
Caller claimed I owed $300 for pathology test I never had, mentioned my doctor's name
Female caller with foreign accent claimed I owed money for unpaid pathology test invoices
Person asked me to pay $300 outstanding pathology bill
Woman called claiming to be from Amazon, was too friendly and casual which seemed suspicious
Called about invoice from medical center I visited last month. I shared my date of birth, address and email but now think it might be a scam
Text from my town Imaging after ultrasound yesterday, told to call 1800 007 336 and provide reference, number didn't connect
Been getting calls and texts for weeks from Dorevitch Pathology claiming I owe money on an invoice. I never had any services with them
Left a voicemail for some pathology company, asking me to call back on a different number. Not expecting anything. They didn't state my name or anything, sounds like a scam.
Help others by sharing your experience with (02) 9157 8981!
WRITE A REVIEWFrequently Asked Questions
Is 02 9157 8981 a real pathology number?
No. 02 9157 8981 (0291578981) is allocated to Symbio Networks in NSW and is being used for scam calls. While callers impersonate legitimate pathology providers like Dorevitch, Laverty, and QML, the number itself is not affiliated with any of them. If you need to contact a pathology provider, use the number on your invoice, their official website, or a phone directory-never use a number provided by an unsolicited caller.
What should I do if 02 9157 8981 left a voicemail about unpaid pathology fees?
Do not return the call. Contact the pathology provider directly using a number from your own records or their official website to verify whether you actually have outstanding fees. One contributor received a voicemail from 0291578981 with a synthetic, robot-generated voice claiming to be from Western Diagnostics. When they contacted Western Diagnostics directly, no issue existed. If you genuinely owe a pathology fee, the provider will contact you through official channels with verifiable details.
They asked me to send a photo of my health insurance card. Is that normal?
No. Legitimate pathology providers and insurance companies will never ask you to send membership card photos via phone, email, or third-party channels. One detailed report about 0291578981 described a caller claiming to operate for Healius (which owns Dorevitch) requesting a health insurance card photo to "resolve a discrepancy". When the person contacted their private health insurance directly, they were told: the issue lies between the pathology provider and insurer, no customer action is needed, and it's inappropriate for third parties to contact customers about claims. Block the caller and contact your insurer directly.
The caller from 02 9157 8981 mentioned my real specialist's name and gave me an account number. Does that mean it's legitimate?
Not necessarily. Multiple contributors reported that callers from 0291578981 knew their specialist's name, address, and reference details-yet were still scammers. Scammers harvest this information from data breaches, old appointment records, or public sources. One contributor visiting the Dorevitch facility in person confirmed that no legitimate invoice or account existed despite detailed information provided by the caller from 02 9157 8981. Always verify independently via official channels; never trust details provided during an unsolicited call.
Can I trust the phone number they gave me to 'confirm' my details?
Be extremely cautious. Callers from 02 9157 8981 have directed people to call secondary numbers listed on legitimate pathology websites (like 1800 350 046 for Dorevitch/Healius) to appear credible. However, if a scammer has already called you falsely claiming to represent that organisation, calling any number they suggest keeps you engaged with the scam. Instead, hang up, find the official number independently, and call to verify whether you have any outstanding fees. One contributor called the number provided, reached WNS (a Philippine-based call centre), and was asked for insurance card photos-a major red flag.
What should I do if 02 9157 8981 calls and I'm unsure whether I owe a pathology fee?
Hang up and verify independently. Do not provide any personal information during the call. Check your own records (invoices, bank statements, receipts from the pathology facility). If you're uncertain, contact the pathology provider directly using their official phone number or visit in person. Contact your private health insurance to confirm no claims are pending on your account. One contributor who took this approach discovered through a personal visit to Dorevitch that the scammer's claims were completely false. Never rely on information from an unsolicited caller to confirm financial obligations.