- Scam
- Legit
- Spam
- Suspicious
- Uncertain
02 9155 0000 (0291550000): Community reports show mixed activity - some legitimate bank calls, but also Westpac impersonation attempts with urgency tactics and callers refusing to provide verification.
Westpac Impersonation Reports for 02 9155 0000
The number 02 9155 0000 (also written as 0291550000) presents a complex profile. While several contributors confirm legitimate banking calls from this NSW-based Optus number, multiple reports describe impersonation attempts claiming to be Westpac or St George representatives. Three reports specifically mention callers falsely claiming to work for Westpac, with one contributor reporting a caller named 'Jacob' who claimed to be handling a loan application - when the contributor called Westpac directly on the official number, multiple departments confirmed no such communication existed.
One contributor received a call from 0291550000 with a caller who had a Kiwi accent, claimed to be from Westpac, asked for the contributor's name, refused to provide a callback number when asked, and hung up. Another report describes a call at 3 PM from someone claiming to be from Westpac about an application, which Westpac later confirmed never occurred.
What Callers from 02 9155 0000 Claim
The impersonation attempts using 02 9155 0000 involve callers falsely representing themselves as Westpac or St George bank staff. One contributor received an urgent call at 6:05 AM claiming fraudulent transaction activity on a BankSA card - the early morning timing and pressure around fraud raised suspicion. Another report from April 2024 describes a caller named Jacob claiming to be from Westpac regarding a loan application the contributor had made.
Legitimate calls on this number have involved loan application follow-ups, credit card balance inquiries after cancellation, and fraud team contact about reported fraudulent transactions. One contributor received a voicemail about RAMS home loan overpayment with a 1300 callback number, which they verified was genuine. A St George representative called regarding a query the contributor had submitted, followed by a confirming email.
The impersonators differ notably from legitimate calls: they become evasive when asked for verification, refuse to provide callback numbers, and use urgency tactics around fraud or time-sensitive applications.
Call Patterns and Timing
Reports about 02 9155 0000 span from September 2023 to November 2025, with increased activity during 2024. One contributor reported receiving 6 calls from this number in a single day in April 2024 - when they attempted to call back, an automated message stated the number was 'temporarily out of service', which is a red flag often associated with spoofed numbers.
Timing varies significantly: one suspicious call came at 6:05 AM regarding fraud (unusual for routine banking), another at 3 PM, and a call at 2:15 AM Sydney time was flagged as potentially originating from overseas. Most legitimate banking calls occurred during standard business hours (8-6 PM). Multiple contributors noted that some callers from 0291550000 never left voicemails, making verification difficult.
What to Do If You Receive a Call from 02 9155 0000
If 02 9155 0000 calls you:
- Do not: Provide personal information, confirm account details, or return the call to the number shown on your phone
- Do: Ask the caller for their full name, department, and callback number - if they refuse or become evasive, hang up immediately
- Do: Call your bank directly using the official number from their website or your bank card to verify the call - legitimate banks will have records of outbound contact attempts
- Do: Be suspicious of calls at unusual hours (early morning, after midnight) or high-pressure claims about fraud with immediate action required
- Do: Block the number if it calls repeatedly without leaving messages or becomes evasive about identification
Impersonators often refuse to provide callback numbers or voicemails. Legitimate banks will always allow you to independently verify the call through official channels.
How to Report 02 9155 0000
If you believe 02 9155 0000 is being used for impersonation or scam activity:
- Report to Scamwatch (scamwatch.gov.au) with details of what the caller claimed and what happened
- Contact ACMA (acma.gov.au) to report suspected number spoofing or impersonation - include the time of the call and exact claims made
- Report to your bank directly if the caller impersonated that institution - banks have dedicated fraud reporting teams
- If you lost money or provided sensitive information, report to ReportCyber (cyber.gov.au)
- Contribute your experience on Reverseau to help other Australians recognise impersonation attempts on this number
The mix of legitimate and fraudulent activity on 02 9155 0000 makes independent verification essential before providing any personal or financial information.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller with Kiwi accent claiming to be WestPac, asked for my name, wouldn't give a number when asked, hung up
Was a bank calling for legit reasons, all above board
Call from this number, got an email from Westpac following up on it, seems legit
Called about loan application I submitted, seems legit
Picked up this call and it was someone from St George, which I do bank with. Not verifying transactions or anything but wanted to have a chat. Not a scam as such but a marketing call.
Person claimed to be from fraud team about a recent transaction I reported as fraudulent
Was actually my credit card company calling about my remaining balance after I cancelled, was expecting something like this
call at 6:05 AM claiming fraudulent transaction on my BankSA card, very suspicious to call about fraud at that hour
didn't leave voicemail, I also got an email from St George about a query and after reading other comments think the call was probably legitimate
called 6 times today, some people claim it's Westpac or St George, tried calling back got automated message saying number temporarily out of service
Voicemail saying I overpaid on RAMS home loan interest, asked to call 1300 number. checked with local RAMS and confirmed it was legit
Caller at 3 PM claimed to be Jacob from Westpac about application I made, called Westpac directly on official number and several departments confirmed no record of any such communication
Multiple calls over several days while I was in Singapore, didn't answer due to scam worries
Called at 2:15 am which is 12:15 am my time, no message left, suspect they're overseas
Some people say it's legitimate but they never leave messages
Called to verify two flagged transactions on my account. both were legitimate. they didn't ask for personal info
Pretended to be Westpac, claimed my credit card blocked due to $686 Airbnb transaction
Couldn't answer due to work, suspect it's connected to previous text about blocked fraudulent transaction
Called about a purchase I made, said it was flagged as suspicious
Didn't answer, was waiting to hear back from Westpac mortgages, called back and got disconnected
Bank SA checking on an overseas transfer from my account
had fraudulent transactions on my card, called St George directly to verify they contacted me
Caller mentioned large payment to new payee from my account, knew exact amount and recipient, asked me to confirm
Appeared to be from fraud dept, left voicemail asking to call back to 1300 number
WESTPAC called to verify a large withdrawal I made
Caller was returning my inquiry after I filled out a form
Answered but it hung up immediately, called back and got recorded message saying number temporarily unavailable
Claimed to be from Westpac about fraudulent transaction, called and hung up then called back multiple times
I received 5 text messages, all with the same time and date. Obviousely this is a SCAM or FRAUD site run by CRIMINALS who want to THIEVE details and MONEY. THEY can GTH.
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WRITE A REVIEWFrequently Asked Questions
Is 02 9155 0000 actually a real bank number?
02 9155 0000 is registered as a local service on the Optus network in NSW, and appears to be used for legitimate banking purposes by Westpac, St George, and other institutions for genuine outbound customer contact. However, the number is also being used in impersonation scams. The key difference: legitimate banks will verify their identity, provide callback numbers, and allow you to confirm the call independently. If a caller from 0291550000 refuses to provide a callback number or becomes defensive when you ask to verify through official channels, it's likely impersonation.
What should I do if a caller from 02 9155 0000 claims I have fraudulent transactions?
Do not provide any information or confirm account details. Hang up immediately and call your bank directly using the official number on your bank card or website - not any number the caller provides. One contributor received a call from 0291550000 at 6:05 AM claiming fraudulent activity, which is suspicious timing. Legitimate banks rarely call about fraud at unusual hours without prior notification, and they will never pressure you to act immediately without allowing independent verification.
Why did a caller from 0291550000 refuse to give a callback number?
One contributor experienced this exact situation: the caller claimed to be from Westpac, asked for personal information, but refused to provide a callback number and hung up. This is a classic impersonation red flag. Legitimate bank representatives always provide callback numbers, direct extensions, or allow you to hang up and ring the official bank number. If someone calling from 02 9155 0000 refuses to provide these, they are almost certainly not who they claim to be.
I got a call from 02 9155 0000 about a loan application - is this real?
Some calls from 0291550000 are legitimate loan follow-ups. However, one contributor reported receiving a call from someone named 'Jacob' claiming to be from Westpac about a loan application - when they called Westpac directly on the official number, multiple departments confirmed no such call had been made. Always verify by calling your bank directly on an official number. Do not rely on any callback number provided by the caller from 02 9155 0000.
What does it mean if 02 9155 0000 calls multiple times in one day?
One contributor reported 6 calls from this number in a single day in April 2024. When they tried calling back, an automated message said the number was 'temporarily out of service' - a major warning sign suggesting the number may be spoofed. If 0291550000 calls you repeatedly without leaving voicemails and you cannot reach it when calling back, do not engage with the caller. Block the number and report it to ACMA and your bank.
Should I be concerned about the timing of calls from 02 9155 0000?
Yes. One contributor received a call from 0291550000 at 6:05 AM claiming fraudulent activity on their BankSA card. Another reported a call at 2:15 AM Sydney time. Legitimate banks typically contact customers during business hours and rarely initiate fraud calls at early morning or overnight hours without prior notification. If you receive a call from 02 9155 0000 at an unusual hour with urgent claims, treat it as highly suspicious and hang up immediately.