02 9136 2378 - 0291362378: Commonwealth Bank Impersonation

• Scam

One contributor reported receiving a Commonwealth Bank impersonation scam email linked to 02 9136 2378 (0291362378). Fraudsters posed as bank support to steal login credentials.

Commonwealth Bank Impersonation Reports for 02 9136 2378

A contributor has flagged 02 9136 2378 (also written as 0291362378) for involvement in a Commonwealth Bank impersonation scam. The report details a fraudulent email originating from support@ringmeai.info, which falsely claimed to represent Commonwealth Bank support services. This type of attack attempts to deceive recipients into believing they are communicating with legitimate bank representatives.

The use of a spoofed email address combined with a phone number associated with a local service provider in NSW suggests an attempt to add legitimacy to the fraudulent communication. Contributors receiving such messages should treat them as high-risk phishing attempts designed to capture banking credentials or personal financial information.

What Callers or Senders from 02 9136 2378 May Claim

Based on the contributor's report, fraudsters using this number and associated email address impersonated Commonwealth Bank support staff. The scam email came from support@ringmeai.info, which mimics official bank support channels but is entirely fraudulent. Attackers using such tactics typically request urgent account verification, claim suspicious activity on the victim's account, or demand immediate password reset to "secure" the account.

The impersonation of Commonwealth Bank creates false urgency and exploits the trust customers place in their financial institution. Recipients may be pressured to click malicious links, download fake banking apps, or provide sensitive information like login credentials, PINs, or one-time passwords.

Report Patterns and Timing

This report was received in December 2025 through channels other than direct phone contact, indicating the scam operates via email rather than voice calls. The fraudsters combined a phone number (02 9136 2378) with a fake email address to create a multi-channel impersonation attempt. Such coordinated approaches are common in sophisticated phishing campaigns targeting banking customers.

What to Do If You Receive an Email Linked to 02 9136 2378

If you receive suspicious communications claiming to be from Commonwealth Bank or containing the phone number 0291362378:

• Do not: Click links, download attachments, or reply to the email
• Do not: Call the number provided in the email
• Do not: Enter your banking credentials or personal information
• Do: Contact Commonwealth Bank directly using the phone number on their official website or your bank card
• Do: Report the email as phishing to your email provider
• Do: Forward suspicious emails to Commonwealth Bank's fraud team directly

What to Do If You Receive a Call from 02 9136 2378

If 02 9136 2378 calls you claiming to be from Commonwealth Bank or another financial institution:

• Do not: Confirm any personal or banking details
• Do not: Provide passwords, PINs, security codes, or one-time passwords
• Do: Hang up immediately
• Do: Call Commonwealth Bank directly on the number listed on your bank card or official website to verify
• Do: Block the number 0291362378 on your phone

How to Report 02 9136 2378

If you receive scam communications linked to 02 9136 2378, report them through the following Australian resources:

• Scamwatch: scamwatch.gov.au - Report phishing, impersonation, and financial scams
• Commonwealth Bank: Contact your bank directly to report fraudulent emails and calls impersonating CBA staff
• ReportCyber: cyber.gov.au - Report cyber incidents including phishing and fraud
• ACMA: acma.gov.au - Report telecommunications-based fraud
• Reverseau: Help protect other Australians by reporting this number and your experience with 02 9136 2378

Frequently Asked Questions