02 9136 0276 - 0291360276: CommBank Impersonation Scam

• Suspicious

One report for 02 9136 0276 (0291360276): Caller impersonated CommBank, claimed suspicious Telstra payment, requested personal info, sent fake confirmation link.

CommBank Impersonation Reports for 02 9136 0276

A contributor has reported receiving a scam call from 02 9136 0276 (also written as 0291360276) where the caller impersonated Commonwealth Bank staff. The caller claimed a suspicious transaction had occurred on the recipient's account, specifically referencing a large payment to Telstra, and attempted to extract personal information under the guise of fraud prevention.

The caller promised to send a CommBank confirmation link but the recipient later discovered the account and confirmation were fabricated. This represents a classic phishing and impersonation tactic designed to harvest banking credentials under the pretext of account security.

What the Caller from 02 9136 0276 Said

According to the report, the caller used a notably poor English accent while claiming to represent CommBank's fraud team. The specific claim involved a suspicious large payment to Telstra appearing on the account, which was designed to create urgency and concern in the recipient.

The caller from 0291360276 requested personal information, ostensibly to verify the account and reverse the fraudulent transaction. When the contributor became suspicious and contacted their actual bank directly, they confirmed no such transaction existed and the confirmation link the caller promised to send was part of a phishing scheme targeting account credentials.

Report Details and Caller Behaviour

The call was answered by the contributor, allowing them to interact directly with the scammer. The caller's approach combined two key tactics: impersonation of a trusted financial institution and a phishing link designed to capture login credentials. The mention of a specific legitimate company (Telstra) added credibility to the false claim, a technique commonly used by scammers to increase the likelihood of victim compliance.

The fact that 02 9136 0276 is allocated as a local NSW service through Primus Telecommunications suggests the scammer may be using legitimate Australian telco infrastructure to add authenticity to their impersonation attempt.

What to Do If You Receive a Call from 02 9136 0276

If 02 9136 0276 calls you claiming to be from your bank:

• Do not: Click any links sent via text or email, provide personal information, banking passwords, or card details
• Do not: Return the call to the number that called you or use contact details provided during the call
• Do: Hang up immediately without engaging
• Do: Contact your bank directly using the phone number on the back of your card or your official bank app
• Do: Verify the claim with your genuine bank account before taking any action

What to Do If You Receive an SMS from 02 9136 0276

If 0291360276 sends you a text message with a link or requesting information:

• Do not: Click any links in the message
• Do not: Reply to the message or provide any information
• Do: Delete the message immediately
• Do: Report the SMS as spam by forwarding it to 0429 999 888
• Do: Block the number in your phone settings

How to Report 02 9136 0276

If you receive a scam call or SMS from 02 9136 0276 (0291360276), report it through these Australian government channels:

• Scamwatch: Report to scamwatch.gov.au with details of the call and any claims made
• ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au
• Your Bank: Contact your bank's fraud team directly using the number on your card to report the impersonation attempt
• ReportCyber: If you clicked a phishing link or entered credentials, report to cyber.gov.au
• Reverseau: Contribute your experience with 02 9136 0276 to help other Australians identify this scam

Frequently Asked Questions