- Legit
- Scam
- Spam
- Suspicious
- Uncertain
- Unknown
02 9133 5010 (0291335010): Mixed reports of legitimate Primus callbacks and impersonation scams. Contributors confirm spoofing and phishing attempts claiming to be from iPrimus/Dodo.
Primus Impersonation Reports for 02 9133 5010
02 9133 5010 (also written as 0291335010) presents a complex picture: while several contributors confirm legitimate callbacks from iPrimus and Dodo, a significant cluster of reports flag this number as a spoofed identity used for impersonation and phishing scams. Five contributors have reported receiving calls from 0291335010 claiming to be from Primus, but when they verified directly with Primus, the company confirmed they were not making those outbound calls and that this number is not affiliated with them.
The most serious reports involve callers impersonating Primus representatives to facilitate phishing attempts. Two separate contributors confirmed with Primus that calls from 02 9133 5010 were fraudulent spoofing incidents. One contributor received a call followed by an SMS directing them to a phishing link. Another reported multiple rapid calls (4 consecutive calls) from this number, and when they called back on no caller ID, an iPrimus operator stated they had no record of any outbound calls to that number, strongly suggesting the original calls used a spoofed version of this legitimate service number.
What Callers from 02 9133 5010 Claim
Callers using 0291335010 typically claim to be returning a customer inquiry or following up on a service issue. Some claim affiliation with Primus or its parent company Dodo, referencing customer account details or case numbers to appear legitimate. In phishing-related reports, callers attempt to direct recipients to click links or verify personal information.
The callback request tactic appears in at least one report where a caller rang twice then hung up, followed by an SMS claiming to be attempting to reach about an inquiry. This creates a false sense of legitimacy by implying the recipient had initiated contact. A contributor who received multiple consecutive calls noted the pattern was designed to pressure them into calling back out of curiosity or concern.
Legitimate vs. Fraudulent Activity
Distinguishing genuine Primus callbacks from spoofed calls is critical with 02 9133 5010. Five contributors reported legitimate interactions: Dodo following up on reported issues, iPrimus callbacks about modem requests, and service representatives contacting customers after they initiated contact via email or phone. These legitimate calls are confirmed when the contributor initiated the contact or can independently verify the claim with Primus directly.
However, the scam reports reveal that scammers have specifically targeted this legitimate Primus service number to spoof it. A contributor who received two missed calls from 0291335010 then got a legitimate SMS from iPrimus with a case number, indicating that scammers may be spoofing the number during periods when Primus is actively using it. Another contributor described the spoofed number as likely sourced from "a free number from internet" services that allow attackers to impersonate real business numbers.
Call Patterns and Timing
Reports span from early 2023 to mid-2026, showing ongoing activity across several years. One contributor reported intense calling activity, describing once-daily calls over two days as part of a broader two-month pattern. Another experienced four consecutive calls in rapid succession, a tactic designed to pressure the recipient into engagement. The diversity of report dates and the mix of legitimate and fraudulent activity suggests that 02 9133 5010 is a genuine Primus service number that has been compromised through spoofing by scammers.
Most reports indicate calls answered directly rather than voicemails left, suggesting scammers are targeting people they believe may be more likely to engage. A contributor who initially ignored the calls based on warnings later received a legitimate verification text from iPrimus, illustrating how difficult it can be to distinguish genuine service calls from spoofed impersonations using this number.
What to Do If You Receive a Call from 02 9133 5010
Given the mixed nature of reports for 0291335010, exercise caution while remaining aware that some calls may be legitimate:
- Do not: Click links sent via SMS during or after a call from 02 9133 5010, provide personal information or account details over the phone, or return calls to this number if you didn't initiate contact
- Do: Hang up and independently contact Primus using the phone number on their official website or your bill to verify any claims, check your account online through the official Primus portal, or request a callback by email if you have an active inquiry
- Be aware: If you initiated contact with Primus and expect a callback, legitimate representatives will typically reference your ticket or case number and not ask you to click external links
- For repeated calls: Block 02 9133 5010 after confirming no pending service issues, and report the number to Scamwatch and ACMA
What to Do If You Receive an SMS from 02 9133 5010
Text messages from 0291335010 require immediate caution, especially if they contain links or requests for personal information:
- Do not: Click any links in SMS messages claiming to be from Primus, reply to requests for account information or verification codes, or download attachments
- Do: Forward the SMS to 0429 999 888 (ACMA's spam reporting number) and report it to Scamwatch at scamwatch.gov.au, independently verify any claims by contacting Primus directly using an official number from their website
- If legitimate: Primus will resend any genuine messages through official channels if you report them as spam
How to Report 02 9133 5010
- Scamwatch (scamwatch.gov.au): Report phishing attempts and impersonation scams involving 02 9133 5010
- ACMA (acma.gov.au): File a complaint about spoofed calls and unwanted communications using this number
- Primus directly: Contact Primus customer service to report that this number is being used to spoof their identity, providing details of the call and any claims made
- Reverseau: Contribute your own experience with 0291335010 to help other Australians identify patterns and distinguish spoofed calls from legitimate service callbacks
Help others by sharing your experience with (02) 9133 5010!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Was an internet provider ringing to shift my account
Was Dodo following up about an issue I reported. A bit late but no harm done
iprimus called me back about a new modem I requested, legit
Someone called, seems dodgy
Got two missed calls, didn't answer based on warnings, then got text from IPRIMUS with my case number, turns out they're using this number
IPrimus claimed to be returning my call at my request, but phone marked it as spam
Call claiming to be Primus, confirmed with Primus to be spoof and phishing scam
Caller claimed to be from Primus, but I checked with Primus directly and they said this number isn't affiliated with them
Just got called 4 times in a row. Called back on no caller ID and comes to iPrimus. They have no record of their outbound calls to me so I am assuming this is a spoofed number. Beware.
Using spoofed phone number, likely a free number from internet
Contacted iPrimus via email about service outage, rep called back to discuss
Called once daily for past two days, part of intense pattern over last two months
rang twice then hung up, then sent text saying they were trying to reach about my inquiry
Called me back after I contacted iPrimus, got through within a minute
IPrimus calling about NBN signup I started last night, called 7 times today trying to get me to finish registering, blocked it
Someone called asking for me by name but didn't say who they were from. Later found out it was Primus
After up to four calls a day over about a week (to my mobile), I blocked this caller, but still received missed call messages from Optus. ReverseAU told me it was iPrimus. I went to their website, found a human, advised them that I wasn't, and never would be, an iPrimus customer, so why was I being harassed?? I was informed that I had to ask to be placed on the Do Not Contact list. Is this even legal??
Attempted to call even after I blocked it
Salesperson trying to switch my mobile, called back 5 more times after I said no
Two calls over last two days, neither left message. Blocked and won't respond
Two calls within two days, no messages left, blocked the number
Call from Sydney, avoided answering calls from outside Victoria
Voicemail claiming to be from iprimus but doesn't seem legit. Just had my first name, no other context
Caller hung up right after I said hello, blocked it
They left a message and it is DoDo. As I never connected my modem as there is already dodo at the address I'm at from previous person still getting mail and also the number on bottom of my first modem is written on a wire connecting into the network box in roof awfully strange.
Called at 11am, I don, t answer unsolicited calls so I checked number and it is IPrimus. I do not have any dealings with IPrimus so I will block it for future reference.
Called my number & my partners several times today. Didn't answer. The calls were obviously robotic as one call finished & immediately the other started.
Help others by sharing your experience with (02) 9133 5010!
WRITE A REVIEWFrequently Asked Questions
Is 02 9133 5010 a real Primus number?
Yes, 02 9133 5010 (also written as 0291335010) is allocated to Primus Telecommunications in NSW as a legitimate local service number. However, multiple contributors have confirmed that scammers are spoofing this number to impersonate Primus. If you receive a call from 02 9133 5010 claiming to be from Primus, independently verify by contacting Primus directly using a number from their official website rather than calling back on 0291335010.
Why does 0291335010 sometimes show as legitimate and sometimes as a scam?
This number represents both. Primus legitimately uses 0291335010 to contact customers about service issues and follow-ups on requests they initiated. However, scammers have spoofed this same number to impersonate Primus staff and conduct phishing attacks. Scammers target legitimate business numbers because they appear trustworthy. If you initiated contact with Primus and are expecting a callback, the call may be genuine. If you didn't contact them, treat it as suspicious regardless of caller claims.
What is a spoofed number and why is 02 9133 5010 being spoofed?
Call spoofing is when a scammer makes their call appear to come from a different number than the one they're actually using. Criminals spoof legitimate business numbers like 02 9133 5010 because people are more likely to answer and trust calls from real company numbers. One contributor noted that spoofed versions of 0291335010 are likely generated using free internet spoofing services, which allow attackers to impersonate Primus without using actual Primus infrastructure.
If I receive a call from 02 9133 5010 claiming to be about my account, what should I do?
Do not provide any information during the call. Hang up and contact Primus directly using the phone number on your bill or their official website to verify whether they initiated contact about your account. If they did and you're expecting a callback, they can reconnect you or provide details about what they wanted to discuss. This step prevents you from falling victim to phishing while still enabling legitimate service interactions with 0291335010.
What is the phishing link mentioned in reports about 0291335010?
One contributor reported receiving a call from 02 9133 5010 followed by an SMS containing a link, claiming to be from Primus. When they verified with Primus directly, the company confirmed this was a fraudulent spoofing and phishing scam. The link would likely have attempted to harvest login credentials, payment details, or personal information by mimicking a legitimate Primus customer portal. Never click links from unexpected calls or SMS messages, even if the number appears to be from a trusted company like 0291335010.
Should I block 02 9133 5010 if I have an active service with Primus?
Not immediately. If you have an open support ticket or recently initiated contact with Primus, you might legitimately receive callbacks from 0291335010. Instead, verify any incoming calls independently by hanging up and calling Primus back on an official number. Once you've confirmed there are no pending issues and no further callbacks are expected, you can safely block 02 9133 5010. If you receive multiple unwanted calls from 0291335010 after verifying no legitimate reason for contact, block the number and report it to ACMA and Scamwatch.