- Scam
- Suspicious
Community reports for 02 9129 8839 (0291298839): Callers impersonate CommBank and Telstra, claiming account compromise and requesting personal details.
Impersonation Scam Reports for 02 9129 8839
Four contributors have reported scam calls from 02 9129 8839 (also written as 0291298839) involving callers impersonating major Australian financial and telecommunications providers. The pattern is consistent: callers claim to represent CommBank or Telstra, allege account or security compromise, and attempt to extract personal information or verification details from recipients.
All four reports about 0291298839 describe callers using the same impersonation technique targeting either banking or internet services. One contributor received a call claiming to be from CommBank's fraud team, while the others reported Telstra impersonation focusing on broadband security issues. The callers from 02 9129 8839 appear to be using urgency and vague threat language to pressure quick responses.
What Callers from 02 9129 8839 Claim
Contributors report callers from 02 9129 8839 using specific, fabricated scenarios. One caller claimed to represent CommBank's fraud team and warned the recipient that a person from New Zealand was attempting to access their account for bitcoin theft, pressuring them to confirm or change their address details immediately. This call contained both impersonation and threat elements designed to trigger urgent action.
The Telstra impersonation calls from 0291298839 follow a different script. Contributors report callers claiming their broadband was publicly accessible or compromised, asking them to confirm their internet speed preferences or requesting proof of their internet service. One contributor noted the caller from 02 9129 8839 made an aggressive and nationalistic comment when told they don't use Telstra, suggesting the caller was reading from a problematic script or testing responses.
When challenged or when contributors indicated they don't have the service being discussed, callers from 02 9129 8839 have either hung up abruptly or asked dismissive questions before disconnecting. This behaviour suggests low-effort impersonation rather than sophisticated social engineering.
Report Patterns and Timing
All four reports about 02 9129 8839 came within a two-week period in mid-to-late November 2025, with calls occurring at varying times including early morning (04:40), mid-morning (10:02), late evening (00:55), and early morning hours (07:12). This timing pattern suggests automated or semi-automated calling rather than targeted contact attempts.
Each contributor who answered calls from 0291298839 was able to speak with the caller, indicating the number is actively placing calls rather than leaving voicemails. The rapid succession of reports to Reverseau suggests the number may be part of an active scam campaign.
What to Do If You Receive a Call from 02 9129 8839
If 02 9129 8839 calls you:
- Do not: Share personal information, account numbers, passwords, or verification codes with the caller
- Do not: Confirm your name, address, or service details even if the caller already knows them
- Do not: Follow links or download anything the caller suggests
- Do: Hang up immediately if the caller is from CommBank or Telstra - legitimate banks and telcos do not call you asking for verification details
- Do: Contact CommBank (1300 131 023) or Telstra (133 933) directly using the official number from their website to verify if they've actually contacted you
- Do: Block 0291298839 in your phone settings to prevent future calls
How to Report 02 9129 8839
If you've received a scam call from 02 9129 8839 (0291298839), report it to Australian authorities:
- Scamwatch: Lodge a report at scamwatch.gov.au detailing what the caller claimed and what information (if any) you shared
- ACMA (Australian Communications and Media Authority): Report the number at acma.gov.au - they investigate illegal telemarketing and scam calls
- Your bank or telco: If impersonation targeted CommBank, Telstra, or another provider, report directly to them via their official fraud lines
- Reverseau: Contribute your report here to help other Australians identify this number and protect themselves
How to Protect Yourself from Impersonation Calls
Impersonation scams rely on callers claiming to be from trusted organisations. Contributors targeted by 02 9129 8839 have had varying success in identifying the fraud - one immediately called CommBank to verify, while others hung up when they realised they don't have the service mentioned. The safest approach is to remember that legitimate organisations like CommBank, Telstra, and the ATO will never call you requesting passwords, account numbers, or verification codes. If you're unsure whether a call is genuine, end the call and ring the organisation directly using the number on your statement or their official website.
Help others by sharing your experience with (02) 9129 8839!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke claiming to be from CommBank fraud team, scared me about changing my address cause some Kiwi was after my account for bitcoins, called CommBank to report
Claimed to be from Telstra saying my IP was compromised, but I don't have Telstra internet
Posed as Telstra and asked whether I recently opted to lower my internet connection speed. When I said I don't use Telstrs they said why not, you are not a citizen of Australia if you don't and then hung up. Sounded dodgy.
Claimed to be from Telstra saying my broadband was public, asked for proof and hung up
Help others by sharing your experience with (02) 9129 8839!
WRITE A REVIEWFrequently Asked Questions
Why is 02 9129 8839 calling claiming to be from CommBank?
The caller from 0291298839 is a scammer impersonating CommBank's fraud team. One contributor reported the caller claimed a foreign national was trying to access their account for bitcoin theft. CommBank does not contact customers asking them to verify details or confirm address changes over the phone. If CommBank needs to contact you, they'll use official channels. Hang up and call CommBank directly on 1300 131 023 to verify.
What should I do if 0291298839 calls about my Telstra broadband?
Do not engage. The caller from 02 9129 8839 is impersonating Telstra and claiming your broadband is compromised or publicly accessible. Contributors who received these calls reported the callers asked for confirmation of their internet speed or proof of service. Telstra will not contact you this way. Hang up, block the number, and contact Telstra directly on 133 933 using the official number to verify if they've actually tried to reach you.
Did the callers from 02 9129 8839 ask for specific information?
Yes. The CommBank impersonator from 0291298839 pressured the contributor to confirm or change their address details. The Telstra impersonators asked contributors to confirm internet speed preferences or provide proof they have Telstra services. One caller also asked dismissive questions when told the contributor doesn't use Telstra. Never provide any details to unsolicited callers claiming to be from banks or telcos.
When do calls from 02 9129 8839 come through?
Reports of calls from 0291298839 occurred at various times including early morning (4:40 AM), mid-morning (10:02 AM), late evening (12:55 AM), and early morning (7:12 AM). This irregular pattern suggests automated or semi-automated calling. Block 02 9129 8839 in your phone settings to prevent future interruptions.
Is 0291298839 a real CommBank or Telstra number?
No. 02 9129 8839 is registered as a local service in NSW but is being used to make scam calls impersonating CommBank and Telstra. Neither organisation will contact you from this number. Legitimate CommBank calls come from specific fraud team numbers visible on your statement; Telstra calls come from verified Telstra numbers. When in doubt, hang up and ring the organisation directly using the contact details on their official website.
What should I do if I shared information with the caller from 02 9129 8839?
Contact your bank or service provider immediately using their official number. If you shared account numbers, passwords, or verification codes with the caller from 0291298839, monitor your accounts closely and consider changing passwords. Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. If the CommBank impersonation call reached you, call CommBank directly on 1300 131 023 to report the scam and check your account security.