- Uncertain
- Scam
- Suspicious
Community reports for 02 9129 8828 (0291298828): Callers impersonate Telstra, Westpac, and payment agencies claiming fraudulent charges and account compromises.
Impersonation Scam Reports for 02 9129 8828
Five contributors have flagged calls from 02 9129 8828 (also written as 0291298828) for impersonation scams. The dominant pattern involves callers falsely claiming to represent major Australian banks, telcos, and payment processors. Three separate reports about 0291298828 specifically detail impersonators posing as Telstra, Westpac, and combined Visa/Mastercard agencies.
The tactics are consistent across reports: callers create urgency by claiming fraudulent activity or unauthorised charges on the recipient's accounts, then attempt to extract personal information or banking details. Contributors who engaged briefly before hanging up noted the callers were reading from scripts with distinctive accents, suggesting a coordinated operation.
What Callers from 02 9129 8828 Claim
One contributor received a call from 02 9129 8828 where the caller claimed to represent Telstra's fraud team. The caller stated that malicious activity had been detected on the account originating from the United States. The contributor noted the caller had an Indian accent and was clearly reading from a prepared script. This contributor recognised the inconsistencies and ended the call before providing any information.
Another report describes a caller from 0291298828 claiming to be from a fraud department, referencing a $600 eBay charge. The caller stated they were calling from Westpac, despite the recipient confirming Westpac is not their bank. This mismatch in details prompted immediate suspicion and the call was disconnected.
A third contributor reported receiving a call from 02 9129 8828 where callers claimed to represent both Visa and Mastercard agencies investigating non-existent charges on the account. The caller explicitly requested personal information, which the contributor refused to provide.
Report Patterns and Timing
Over a period of eleven days (9-20 November), five reports were logged for 02 9129 8828. Three contributors who answered calls reported scam attempts, while two others received missed calls with no voicemail left. One contributor mentioned seeing the number previously before reporting it, suggesting repeat calling patterns.
The calls came through as a local NSW service number, which may increase the likelihood recipients answer-the familiar 02 area code mimics genuine Australian business numbers. Two reports explicitly noted the number appeared without caller identification or with a silenced display.
What to Do If You Receive a Call from 02 9129 8828
If 02 9129 8828 calls you:
- Do not: Provide personal information, bank details, card numbers, or account credentials to the caller
- Do not: Allow the urgency of the claim to override your judgment-legitimate organisations do not request sensitive details via unsolicited calls
- Do not: Act on the caller's instructions to access your bank account or download software
- Do: Hang up immediately if the caller cannot provide verifiable details about your actual account
- Do: Contact your bank, telco, or payment processor directly using the phone number on your statement or their official website-never use a number the caller provides
- Do: Block the number in your phone settings after disconnecting
How to Report 02 9129 8828
If you receive a scam call from 02 9129 8828, report it through the following channels:
- Scamwatch: Report the call at scamwatch.gov.au with details of what the caller claimed and any information you provided
- ACMA (Australian Communications and Media Authority): Report scam calls at acma.gov.au. Include the date, time, and content of the call
- ReportCyber: If the caller attempted to access your device or install software, report to cyber.gov.au
- Your bank or service provider: Contact Telstra, Westpac, Visa, or Mastercard directly using the number on your statement to report the impersonation attempt
- Reverseau: Contribute your experience to this phone number report to help other Australians identify 0291298828 as a known scam source
Help others by sharing your experience with (02) 9129 8828!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
came through as silenced, didn't pick up, saw it here before, still confused
Scam caller.
Claimed to be a rep from Telstra. Caller had an Indian accent and was clearly reading from a script. Said that Telstra had noticed malicious activity on my account from the US. Ended the call before it progressed further.
Claimed to be from fraud department about a $600 eBay charge, said they were calling from Westpac which isn't even my bank, hung up
Claimed to be Visa and Mastercard agency asking about non-existent charges, didn't give them anything
Help others by sharing your experience with (02) 9129 8828!
WRITE A REVIEWFrequently Asked Questions
Why would a caller impersonating Telstra contact me about US-based activity?
Scammers targeting 02 9129 8828 use specific, plausible-sounding claims to create urgency. One contributor received a call claiming Telstra detected malicious activity from the US on their account. This tactic is designed to trigger fear and prompt you to 'verify' details. Legitimate Telstra fraud alerts will come through official channels (your email, app, or a number you initiate by calling Telstra directly). Never respond to unsolicited calls about account security-hang up and call the official number on your account statement.
What should I do if 0291298828 mentions a specific charge like the $600 eBay transaction?
One contributor reported receiving a call from 0291298828 referencing a $600 eBay charge. This specificity is designed to make the scam seem credible. Scammers obtain partial information from data breaches or previous interactions. If you have a legitimate question about a charge, contact eBay, your bank, or the merchant directly using contact details from your account or their official website-not via numbers provided by unsolicited callers. Never provide banking or card details to verify a charge mentioned by a caller from 02 9129 8828.
How can I verify if a call from 02 9129 8828 is genuine?
Legitimate organisations do not call unsolicited asking for personal details, bank account access, or verification of charges. If 02 9129 8828 calls, hang up and contact the organisation directly. Three reports about 0291298828 describe callers falsely claiming to represent Telstra, Westpac, and payment agencies. All three were scams. Genuine fraud departments will have your details on file and will not need you to 'verify' who you are by providing sensitive information.
Why did the caller from 02 9129 8828 have an Indian accent and seem to be reading from a script?
One contributor noted the Telstra impersonator had an Indian accent and was clearly reading from a prepared script. This is common in large-scale impersonation scam operations. Scammers often operate from overseas call centres with standardised scripts adapted for Australian targets. The script-reading and accent do not validate the caller's identity-they actually suggest a coordinated scam operation. Legitimate Telstra representatives may call from various locations, but they will have direct access to your account history and will not need you to provide basic identifying information.
Should I keep answering calls from 02 9129 8828 to gather more information?
No. Two contributors received missed calls from 0291298828 with no voicemail, suggesting automatic dialling or repeat calling attempts. If you do not recognise the number, let it go to voicemail. Legitimate organisations will leave a message with a callback number. Engaging with a scammer from 02 9129 8828 confirms your number is active, which may result in more calls. Block the number after your first contact to prevent repeat calls.
What if I accidentally provided information to the caller from 0291298828?
If you have given banking, card, or personal details to a caller from 02 9129 8828, contact your bank, credit card issuer, and service providers immediately to report the scam and review your accounts for unauthorised activity. Monitor your bank statements closely and consider placing a fraud alert with your bank. Report the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. If your identity information was compromised, you can contact the Office of the Australian Information Commissioner (OAIC) for guidance on identity theft protection.