- Scam
One report of 02 9123 1588 (0291231588) claiming to be Crypto.com, requesting Visa details after falsely claiming unauthorized login activity.
Crypto.com Impersonation Reports for 02 9123 1588
A contributor has reported receiving a call from 02 9123 1588 (also written as 0291231588) where the caller claimed to represent Crypto.com. The caller alleged an unauthorized login attempt on the recipient's account and requested Visa card details to "verify" and secure the account. This is a clear impersonation tactic designed to extract sensitive financial information.
The call came from a local NSW service number allocated to AAPT Limited. The caller's approach was deceptive - using a legitimate cryptocurrency platform's name to create false urgency and bypass the recipient's natural hesitation about sharing payment card details with unknown callers.
What the Caller from 02 9123 1588 Claimed
According to the report, the caller stated there was unauthorized login activity on the recipient's Crypto.com account. This is a common social engineering tactic - creating a sense of urgency and alarm to pressure victims into revealing sensitive information without proper verification. The caller then directly requested Visa card details, which no legitimate company would ask for during an unsolicited call.
Crypto.com or any legitimate financial service would never contact customers requesting credit card information via cold call. If your account genuinely requires verification, the company would direct you to log into your account through their official website or app, never ask for details over the phone.
Why This Tactic Works
Impersonation scams targeting cryptocurrency platforms are particularly effective because many people are still learning how crypto exchanges operate. Scammers exploit this knowledge gap by claiming account compromise and security threats. The urgency created by mentioning "unauthorized login" motivates victims to act quickly without thinking critically about whether the caller's request makes sense.
The caller used 02 9123 1588, a local NSW number, which may appear more legitimate than an international or toll-free number. However, phone number spoofing technology allows scammers to mask their true origin, so a local-looking number provides no security assurance.
What to Do If You Receive a Call from 02 9123 1588
If 02 9123 1588 calls you or you receive similar calls claiming to be from Crypto.com or other financial services:
- Do not: Provide any card numbers, CVV codes, passwords, or account details over the phone
- Do not: Trust caller ID displays - numbers can be spoofed
- Do not: Click links or download apps the caller directs you to
- Do: Hang up immediately if the caller requests financial information
- Do: Log into your Crypto.com account directly through the official app or website to check for suspicious activity
- Do: Contact Crypto.com's official support through their website if you have genuine account concerns
- Do: Block 02 9123 1588 if the call repeats
How to Report 02 9123 1588
Report this number and similar scam attempts to Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au - include the caller's claims, time of call, and any details requested
- ACMA (Australian Communications and Media Authority): File a complaint at acma.gov.au about unsolicited scam calls
- Crypto.com: Notify the impersonated company directly so they can track impersonation attempts targeting their users
- Reverseau: Report 02 9123 1588 here to help other Australians identify this number
If you provided any information to the caller, contact your bank and Crypto.com immediately to monitor for fraudulent activity.
Help others by sharing your experience with (02) 9123 1588!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be Crypto.com, said there was an unauthorized login and wanted Visa details
Help others by sharing your experience with (02) 9123 1588!
WRITE A REVIEWFrequently Asked Questions
What should I do if I already gave my Visa details to the caller from 02 9123 1588?
Contact your bank immediately to report potential fraud. Request they monitor your account for unauthorized transactions and consider issuing a replacement card. Also log into your Crypto.com account and change your password. Monitor your credit report for suspicious activity. Report the call to Scamwatch at scamwatch.gov.au and provide details of what information you shared.
Could the call from 0291231588 have actually been from Crypto.com?
No. Crypto.com and legitimate financial services never contact customers requesting credit card details via unsolicited calls. If your account needs verification, they will direct you to your account dashboard. The approach used by the caller from 02 9123 1588 - cold calling to request card details - is a hallmark of impersonation scams, not legitimate service.
Why would a scammer use a local NSW number like 02 9123 1588?
Scammers use local numbers because they appear more trustworthy than international or toll-free numbers. The 02 prefix suggests NSW, making recipients less suspicious. However, modern phone spoofing technology means the actual caller could be anywhere in the world. Never trust caller ID alone - always verify through official channels before providing sensitive information.
Is it safe to call 02 9123 1588 back to verify the call?
No. Never call back a number that claims to represent your bank, cryptocurrency exchange, or financial service, especially after they've requested sensitive information. Calling back could confirm your number is active to scammers. If you have account concerns, always contact the official company using a number from their official website or your statement.
How can I tell if a call is really from Crypto.com versus a scam?
Legitimate companies will never request passwords, card details, or security codes via phone call. They won't pressure you or demand immediate action. If someone claiming to be from Crypto.com calls, hang up and contact Crypto.com directly using the number on their official website. This protects you from any impersonation attempt, whether from 02 9123 1588 or similar numbers.
Should I block 02 9123 1588 on my phone?
Yes. Blocking 02 9123 1588 prevents the scammer from contacting you again using that specific number. However, scammers often use different numbers for each call, so blocking one number provides only partial protection. The best defence is to hang up on any unsolicited call requesting financial information, regardless of what number appears on your screen.