- Scam
Community report for 02 9098 2645 (0290982645): Caller impersonating telco adviser with recorded message. NSW local service number.
Telco Impersonation Report for 02 9098 2645
A contributor has reported receiving a call from 02 9098 2645 (also written as 0290982645) that displayed characteristics of telco impersonation. When the contributor rang the number back, they reached a recorded message claiming to be from a telco adviser. This type of callback-based verification is a common impersonation tactic used to establish false credibility.
The number is allocated as a local service number in NSW through Symbio Networks. The impersonation approach - where a caller claims to represent a telecommunications provider - is designed to bypass initial scepticism, as most Australians expect legitimate contact from their actual telco about service issues.
What the Caller from 02 9098 2645 Presented
According to the report, when 0290982645 was called back, the contributor encountered a pre-recorded message identifying itself as a telco adviser. This automated response serves to reinforce the impersonation claim made during the initial outbound call. The use of a recorded message rather than a live operator is a deliberate tactic - it creates an impression of institutional legitimacy while avoiding live conversation that might expose inconsistencies.
What to Do If You Receive a Call from 02 9098 2645
If 02 9098 2645 calls you:
- Do not: Return the call to verify the caller's identity, engage with any requests for personal information or account details, or follow instructions to download apps or access online portals
- Do: Hang up immediately, independently contact your actual telco using the number on your bill or official website, block the number if you receive repeat calls
Legitimate telcos will not call you requesting verification of information they already hold. If you're unsure whether contact is genuine, always initiate the call yourself using a contact method you trust, rather than responding to an inbound call.
How to Report 02 9098 2645
If you receive impersonation calls from 02 9098 2645 or 0290982645, report them through these official channels:
- Australian Communications and Media Authority (ACMA) - acma.gov.au - for telecommunications complaints and scam reports
- Scamwatch - scamwatch.gov.au - for detailed scam reporting and to check for warnings
- Your telco provider - report the incident directly to your actual service provider
- Reverseau community - contribute your experience to help other Australians identify this number
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Rang back and got a recorded message saying it's a telco adviser
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer impersonate a telco adviser when calling 02 9098 2645?
Telco impersonation is effective because most Australians expect contact from their service provider about account or service issues. By claiming to be from a telco, the caller from 0290982645 attempts to lower your guard and make you more likely to provide sensitive information like account numbers, passwords, or payment details.
What should I do if I already rang back 02 9098 2645 and heard the recorded message?
Do not engage further with 0290982645. Contact your actual telco directly using the number on your bill or their official website to confirm whether they attempted to contact you. If you provided any information during the original call, contact your telco immediately to report the incident and monitor your account for unauthorised activity.
Is 02 9098 2645 definitely a scam number?
One contributor has reported 02 9098 2645 displaying impersonation characteristics. This report suggests caution when dealing with this number. If you receive a call claiming to be from your telco, verify by contacting your provider independently rather than relying on information provided by the caller.
How can I tell if a call from 0290982645 is actually from my telco?
Genuine telcos will not ask for passwords, PINs, or full account numbers over the phone. If 02 9098 2645 or any number calls claiming to be your telco, hang up and contact your provider directly using the number on your bill. This is the only reliable way to verify legitimacy.
Should I block 02 9098 2645 on my phone?
If you receive repeat calls from 0290982645, blocking is appropriate. However, reporting to ACMA (acma.gov.au) or Scamwatch (scamwatch.gov.au) before blocking helps authorities track patterns of impersonation attempts.
Where can I check if this is a legitimate telco number?
Do not rely on any information from the caller or callback messages from 02 9098 2645. Instead, check your account independently by logging into your telco's official app or website using credentials you know are correct, or call your provider using the number printed on your bill or their official website.