- Spam
One contributor reports repeated unwanted calls from 02 9090 4851 (0290904851) claiming to represent Guide Dogs Australia, seeking donations despite removal requests.
Guide Dogs Australia Donation Spam Reports for 02 9090 4851
A contributor has flagged 02 9090 4851 (also written as 0290904851) for persistent unwanted calls claiming affiliation with Guide Dogs Australia and requesting donations. The contributor received multiple calls from this number over a period of time, with at least 2 calls allowed to ring out and 1 answered in error. Notably, the caller initially rang from what appeared to be a mobile number, which may have caused the contributor to answer unexpectedly.
After answering one call from 0290904851, the contributor explicitly asked to be removed from the calling list. Despite this clear removal request, additional calls continued, suggesting the organisation did not honour the opt-out request or failed to update their call list promptly.
Verification and Caller Behaviour
The contributor took the step of calling back 02 9090 4851 using a hidden caller ID to independently verify the organisation's identity. This confirmed the calls were genuinely from an entity claiming to represent Guide Dogs Australia. However, the repeated contact after an explicit removal request indicates either poor list management or disregard for contributor preferences.
No voicemail messages were left on the calls that went unanswered, which is typical of high-volume donation campaigns that rely on reaching people live rather than leaving detailed messages.
What to Do If You Receive a Call from 02 9090 4851
If 0290904851 calls you:
- Do: Let calls ring out or politely decline and ask to be removed from their list
- Do: Note the date and time of each call in case you need to file a complaint
- Do: Block the number in your phone if calls persist after requesting removal
- Do: Request to be placed on their internal Do Not Call list
- Don't: Provide personal or financial information to unsolicited callers
- Don't: Feel obligated to listen to the full pitch or explanation
Reporting Unwanted Donation Calls
If you receive repeated calls from 02 9090 4851 after requesting removal, you have several options:
- Do Not Call Register: Register your number at donotcall.gov.au if you wish to opt out of telemarketing calls generally. Note that registered charities and political organisations may have exemptions, though they should still comply with removal requests.
- ACMA complaints: The Australian Communications and Media Authority (ACMA) handles complaints about telemarketing and unwanted calls. Lodge a complaint at acma.gov.au if the organisation continues calling after you've requested removal.
- Reverseau: Report your experience with 02 9090 4851 here to help other Australians identify the caller and build a community record of their behaviour.
- Direct contact: If you can identify the specific organisation or fundraiser, contact their main office directly to confirm your removal request was processed.
Understanding Charity Call Campaigns
Organisations like Guide Dogs Australia typically contract third-party telemarketing firms to conduct donation campaigns. This means calls from 02 9090 4851 may originate from a fundraising agency rather than the charity's own office. When requesting removal, make sure your request is noted with the actual calling organisation, as charities may not always receive timely updates about opt-outs from their contractors.
If you support Guide Dogs Australia but prefer not to receive donation calls, contact the charity directly through their official website to manage your communication preferences with them specifically.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Some company working for Guide Dogs Australia wanting donations. Now had 3 calls - 2 I let ring out, they left no voicemail. One I picked up in error as they called from a mobile - asked them to remove me from the list. Clearly they didn't as had calls since. Confirmed it was them by calling back (with caller ID hidden)
Help others by sharing your experience with (02) 9090 4851!
WRITE A REVIEWFrequently Asked Questions
Is 02 9090 4851 really calling on behalf of Guide Dogs Australia?
One contributor verified the calls do claim to represent Guide Dogs Australia by calling back 0290904851 using a hidden caller ID. However, the calls may originate from a third-party fundraising contractor hired by the charity rather than the organisation itself. Legitimate charities often outsource telemarketing campaigns.
Why does 02 9090 4851 keep calling after I asked to be removed?
The contributor in this report experienced the same issue with 0290904851. After explicitly requesting removal, calls continued. This suggests either poor list management by the calling organisation or a delay in processing opt-out requests. It's worth requesting removal again explicitly and asking for confirmation it's been noted.
Can I block 02 9090 4851 permanently?
Yes. Most modern phones allow you to block individual numbers. On 0290904851, you can block the number through your phone's settings or contact your provider. However, fundraising organisations may call from different numbers, so blocking one number may not stop all calls from that campaign.
Should I report 02 9090 4851 to the Do Not Call Register?
You can register your number at donotcall.gov.au, though charities have some exemptions under Australian law. However, all organisations including charities must comply with individual removal requests. If 0290904851 continues calling after you've asked to be removed, you can lodge a complaint with ACMA (acma.gov.au).
How can I contact Guide Dogs Australia to stop calls from 02 9090 4851?
Contact Guide Dogs Australia directly through their official website or phone number to inform them you no longer wish to receive donation calls from 0290904851 or their telemarketing contractors. Providing feedback directly to the charity helps ensure your preference is recorded in their system.
Is it safe to call back 02 9090 4851?
The contributor in this report did call back 0290904851 using a hidden caller ID to verify the organisation's identity. While it's generally safe to call back a legitimate charity's telemarketing line, there's no need to do so. Instead, block the number or contact the charity directly if you want to manage your communication preferences.