- Scam
02 9072 1865 (0290721865): Contributors report calls from British-accented callers impersonating ING bank, requesting personal details and card information.
ING Bank Impersonation Reports for 02 9072 1865
Three contributors have reported calls from 02 9072 1865 (also written as 0290721865) involving callers with British accents claiming to represent ING bank. All three reports describe impersonation attempts targeting account holders with requests for personal or payment card details. The callers disconnected when contributors questioned their legitimacy or indicated they did not hold the accounts being referenced.
The pattern across reports of 0290721865 suggests a coordinated impersonation operation. Contributors receiving calls from 02 9072 1865 consistently noted the British accent as a distinguishing feature, with callers claiming urgent issues related to unauthorised transactions or card activity requiring immediate verification of personal information.
What Callers from 02 9072 1865 Claim
Contributors who answered calls from 02 9072 1865 report the callers claiming to be ING bank representatives investigating fraudulent activity on the recipient's account. One contributor described receiving a call stating that their card had been used for unauthorised transactions, prompting a request for personal verification.
The caller in one incident asked the recipient to confirm their name, then referenced card activity that did not match the recipient's actual account status. When the contributor stated they did not hold the card being discussed, the caller from 0290721865 immediately ended the call. In another report about 02 9072 1865, the caller asked for the wrong person entirely, hanging up when informed of the error. This pattern of rapid disconnection when faced with resistance or account mismatch suggests callers are working from outdated or incorrect data lists.
Call Patterns and Timing
All three reports of calls from 02 9072 1865 occurred within a short timeframe between November 10 and November 29, 2025, suggesting an active campaign during this period. Each report involved a call that was answered by the recipient, indicating the scammers are using live calling rather than automated systems.
Contributors report that callers from 0290721865 disconnected within moments of encountering resistance, suggesting they are rapidly cycling through phone numbers to find vulnerable targets. The use of a British accent across all three separate incidents involving 02 9072 1865 indicates the same group or operation is responsible for these calls.
What to Do If You Receive a Call from 02 9072 1865
If 02 9072 1865 calls you claiming to be from your bank:
- Do not: Provide any personal information, card numbers, passwords, or verification codes
- Do not: Confirm your identity or account details over the phone
- Do not: Be pressured by claims of urgent fraud or unauthorised transactions
- Do: Hang up immediately without engaging further
- Do: Contact ING directly using the phone number on the back of your card or their official website to verify any legitimate concerns
- Do: Block 0290721865 on your phone to prevent future calls
- Do: Never call back a number provided by the caller - legitimate banks will not require this
How to Report 02 9072 1865
If you receive calls from 02 9072 1865 impersonating your bank, report the activity to the following Australian authorities:
- Scamwatch: Report to the ACCC's national scam reporting service at scamwatch.gov.au
- ACMA: Lodge a report about the unwanted call with the Australian Communications and Media Authority at acma.gov.au
- Your bank: Contact ING directly to report the impersonation attempt, allowing them to flag the number internally
- ReportCyber: If you provided any personal information, report to the Australian Cyber Security Centre at cyber.gov.au
- Reverseau: Add your experience with 0290721865 to this report to help other Australians identify this scam
Help others by sharing your experience with (02) 9072 1865!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke with British accent claiming to be from ING trying to scam
Got a call asking for my name and saying my card has been made transactions.
When I said I don’t have the card got hanged up.
British accent claiming to be ING bank, asked for wrong person, hung up when told wrong number
Help others by sharing your experience with (02) 9072 1865!
WRITE A REVIEWFrequently Asked Questions
Why is 02 9072 1865 claiming to be from ING bank?
Scammers use bank impersonation because it creates urgency and trust. Contributors receiving calls from 02 9072 1865 report callers claiming unauthorised transactions to pressure them into revealing personal details. The British accent may be chosen to sound like an international banking service. ING will never cold-call asking you to verify card details or personal information - legitimate banks verify your identity first before discussing your account.
What should I do if 0290721865 calls asking about my card?
Do not provide any information to the caller from 0290721865. Hang up immediately and contact ING directly using the number on your card or their official website. Never use a phone number the caller provides. Contributors who received calls from 02 9072 1865 and questioned the caller found they disconnected within seconds, confirming these are scam attempts rather than legitimate bank inquiries.
Is 0290721865 definitely a scam?
Yes. All three reports about 02 9072 1865 describe impersonation attempts with characteristics of organised scams - false bank claims, British accents, requests for personal information, and immediate disconnection when questioned. Legitimate ING representatives will not call unsolicited asking you to confirm your identity or card details over the phone.
Why did the caller from 02 9072 1865 hang up on me?
Contributors who received calls from 0290721865 report the caller disconnecting when they stated they didn't hold the card being referenced or when they questioned the legitimacy of the call. Scammers use rapid hang-up as a screening tactic - if you don't match their target profile or you show resistance, they move on to the next number. This is typical behaviour for scam operations working through large contact lists.
Should I be worried if I answered a call from 02 9072 1865?
Only if you provided personal information to the caller from 02 9072 1865. If you hung up or didn't share details, you're unlikely to be at immediate risk from this specific call. However, if you did provide card numbers, passwords, or personal details to 0290721865, contact ING immediately and monitor your account for suspicious activity. Consider reporting to ReportCyber at cyber.gov.au if information was disclosed.
How can I block calls from 0290721865 in future?
Most Australian phones allow you to block specific numbers through your phone's settings or your provider's tools. Contact your phone provider for specific instructions on blocking 02 9072 1865. Additionally, register with the Do Not Call Register at donotcall.gov.au to reduce unsolicited marketing calls, though this won't stop criminals using spoofed numbers. Report 0290721865 to ACMA at acma.gov.au to help authorities track this scam operation.