- Legit
- Scam
02 9067 8120 (0290678120): Community reports of fake DVS impersonation voicemails requesting callbacks. Robocall and callback scam tactics detected.
Document Verification Impersonation Reports for 02 9067 8120
Two contributors have reported suspicious voicemails from 02 9067 8120 (also written as 0290678120), with one caller explicitly impersonating the Document Verification Service (DVS). The voicemail messages left on 0290678120 exhibit classic callback scam behaviour, attempting to establish false legitimacy before requesting a return call. One contributor described the caller as addressing them informally as "honey," a tactic designed to create false familiarity and lower guard against the subsequent fraudulent request.
The pattern suggests callers are using the Document Verification Service name to exploit contributors' trust in government-aligned services. DVS is a real Australian identity verification organisation, making this impersonation particularly effective for social engineering. Contributors who received calls from 02 9067 8120 noted the messages appeared professionally constructed to pass cursory scrutiny.
What Callers from 02 9067 8120 Claim
One voicemail from 0290678120 specifically claimed the caller represented DVS (Document Verification Service) and requested an immediate callback. The casual greeting ("honey") in the message from 02 9067 8120 was designed to establish rapport before the bogus request. Another contributor described the message as "clearly dodgy," indicating callers from this number may use low-quality audio or robocall characteristics that immediately signal fraud.
The callback request tactic is particularly concerning because returning calls to 0290678120 could connect contributors to scammers posing as verification agents, potentially attempting to extract personal identification details, financial information, or payment details under the guise of document verification processes.
Call Patterns and Timing
Both reports from 02 9067 8120 arrived via voicemail, suggesting callers do not expect or want direct conversation. This is consistent with automated robocall systems designed to flood numbers with callback requests. The voicemail-only delivery method from 0290678120 means contributors did not engage with live callers, reducing immediate social engineering risk but demonstrating the scammer's strategy relies on callbacks to execute the fraud.
What to Do If You Receive a Call from 02 9067 8120
If 02 9067 8120 calls you:
- Do not: Return the call, engage with the voicemail message, or provide any personal or financial information if you answer
- Do not: Assume the caller is legitimate because they mention DVS or other government-aligned organisations
- Do: Let the call go to voicemail and independently verify the caller through official channels
- Do: Contact the real Document Verification Service directly using the contact details on their official website to confirm whether they initiated contact
- Do: Block 0290678120 immediately after receiving a suspicious voicemail
- Do: Report the number to Australian authorities if you believe you've been targeted
How to Report 02 9067 8120
If you receive scam calls or voicemails from 02 9067 8120 (0290678120), report the incident to the following Australian government resources:
- Scamwatch (scamwatch.gov.au) - Report document verification and identity scams with details of the voicemail message and timing
- ACMA (acma.gov.au) - Report the robocall and callback scam tactics used by 02 9067 8120 to the Australian Communications and Media Authority
- ReportCyber (cyber.gov.au) - Report the impersonation attempt if financial information was requested or compromised
- Reverseau - Contribute your experience with 0290678120 to help other Australians identify this scam number
Providing specific details about the voicemail content, timing, and any caller information will help authorities track and action the scam operation.
Help others by sharing your experience with (02) 9067 8120!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Shopping channel customer service getting back to me about my account
Left a voicemail that sounded like a call centre scam
Voicemail calling me honey, claimed to be from DVS (Document Verification Service), asked me to call back, clearly dodgy
Help others by sharing your experience with (02) 9067 8120!
WRITE A REVIEWFrequently Asked Questions
What is DVS and why would scammers impersonate it?
Document Verification Service (DVS) is a legitimate Australian identity verification organisation. Scammers impersonating DVS on 02 9067 8120 exploit the legitimacy of the real organisation to convince contributors to call back and reveal personal identification or financial details. If you receive a voicemail from 0290678120 claiming to be DVS, independently verify the contact through the official DVS website before returning any call.
Why did the caller on 02 9067 8120 use an informal greeting like 'honey'?
The informal greeting in the voicemail from 0290678120 is a social engineering tactic designed to create false familiarity and lower your guard against the subsequent fraudulent request. By establishing a casual, friendly tone, scammers attempt to make their callback request seem legitimate and trustworthy. This technique is common in callback scams targeting Australian phone users.
What happens if I call back 0290678120?
Calling back 02 9067 8120 connects you to scammers posing as government verification agents. They may claim you have outstanding document verification issues, ask you to confirm personal details (name, date of birth, address), request financial information, or attempt to direct you to make urgent payments. Never return calls from unknown numbers claiming to represent government services.
How do I verify if DVS actually contacted me?
If you receive a voicemail from 02 9067 8120 claiming to represent DVS, do not call back. Instead, independently contact DVS using the phone number or email on their official website. Legitimate organisations never ask you to call back from a voicemail - they provide complete information in their initial contact or expect you to initiate contact through their official channels.
Is 0290678120 a real government phone number?
The number 02 9067 8120 is allocated as a local service in NSW through Primus Telecommunications, but this does not confirm legitimacy. Scammers regularly use legitimate-looking phone numbers or spoofed numbers. Never assume a call is authentic based on the phone number format or area code. Always verify independently through official government websites.
What should I do if I already called back 02 9067 8120?
If you called back 0290678120 and provided personal details, contact your bank and financial institutions immediately to monitor for fraud. Report the scam to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). If identity information was compromised, consider placing a ban on your credit file through the three major Australian credit reporting agencies. Monitor your accounts and credit history closely.