02 9037 7493 - 0290377493: Optus Impersonation Scam

• Scam

One contributor reported receiving calls from 02 9037 7493 (0290377493) claiming to be from Optus. Verification with Optus confirmed no legitimate contact.

Optus Impersonation Reports for 02 9037 7493

A contributor has reported receiving a call from 02 9037 7493 (also written as 0290377493) from someone claiming to represent Optus. The caller hung up abruptly during the initial contact, then called back. When the contributor verified the call directly with Optus, there was no record of any attempted contact from the telecommunications provider, confirming this was a scam.

This type of impersonation targeting Optus customers is designed to create a false sense of legitimacy. The callback pattern - hanging up then ringing again - is a known tactic to catch recipients off guard or make them more likely to answer on the second attempt.

What Callers from 02 9037 7493 Claim

According to the report about 0290377493, the caller identified themselves as being from Optus. The contributor did not provide details about what specific issue or account matter the caller was attempting to address before the hang-up occurred. The callback suggests the caller intended to continue the conversation or manipulate the recipient into engaging further.

How to Verify Calls Claiming to Be from Optus

If you receive a call from 02 9037 7493 or any number claiming to represent Optus, do not provide personal information, account details, or passwords during the call. Instead:

• End the call and contact Optus directly using the phone number on your bill or their official website
• Ask Optus whether they attempted to contact you and from what number
• Do not use any callback number the caller provided
• Report the incident to Optus directly through their official channels

What to Do If You Receive a Call from 02 9037 7493

If 02 9037 7493 calls you:

• Do not: Answer if the number is unknown, provide personal information (name, address, date of birth, account numbers), share banking or payment details, or use any contact information the caller provides
• Do: Let it go to voicemail, hang up immediately if they claim to be from Optus or another company, block the number after the first suspicious call, and verify any legitimate contact by calling the official provider directly

How to Report 02 9037 7493

If you receive a similar call from 0290377493 or another number impersonating a telecommunications provider:

• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
• Report to Scamwatch at scamwatch.gov.au with details of the call
• Contact the telecommunications provider being impersonated and report the number
• Contribute your report to Reverseau to help other Australians identify this scam number

Frequently Asked Questions