- Scam
- Legit
Community reports for 02 9005 8220 (0290058220): Callers impersonate HSBC fraud department, requesting card numbers and security codes. 6 reports of deceptive tactics.
HSBC Impersonation Scam Reports for 02 9005 8220
Six contributors have flagged 02 9005 8220 (also written as 0290058220) for persistent HSBC impersonation scams. The pattern is consistent across reports: callers pose as HSBC fraud investigation teams or customer service representatives, using deceptive tactics to extract sensitive financial information from recipients.
Multiple contributors note that 0290058220 is a spoofed number - callers claim to represent HSBC but the calls originate from this Optus Networks number allocated to NSW. Contributors describe the scammers as extremely persuasive and difficult to distinguish from legitimate banking calls, particularly when they reference unauthorised transactions or fraud alerts that sound plausible.
What Callers from 02 9005 8220 Claim
Reports about 02 9005 8220 reveal a clear social engineering strategy. One contributor received a call from someone claiming to be from an HSBC credit card fraud investigation team, asking detailed questions about unauthorised transactions on their account. Another report describes a caller requesting the recipient check their card number on the back of their physical card - a direct attempt to capture card details during the call.
A more recent report from 0290058220 involved a caller claiming to be from the HSBC fraud department and specifically requesting the recipient's security code. This aligns with earlier reports where callers from 02 9005 8220 have requested sensitive security information under the guise of verifying fraud alerts or protecting the account.
Contributors consistently note the persuasive nature of these calls. One described the scammers as deceptive enough to convince people they are legitimate HSBC representatives, particularly effective because HSBC is a real, well-known bank that customers may actually do business with.
Report Patterns and Timing
All six reports of 02 9005 8220 came through answered calls, indicating the scammers successfully connected with recipients. The reports span from May 2023 to December 2025, showing this scam operation has been persistent and ongoing for over two years.
One contributor reported receiving a call today, suggesting 0290058220 remains active. The consistent nature of the impersonation approach - always claiming to be from HSBC fraud investigation - indicates a coordinated scam operation rather than isolated incidents.
What to Do If You Receive a Call from 02 9005 8220
If 02 9005 8220 calls you:
- Do not: Provide card numbers, security codes, PINs, CVV numbers, or any personal banking details
- Do not: Return the call to the number shown on your caller ID, as it may be spoofed
- Do not: Answer questions about unauthorised transactions or fraud alerts during an unsolicited call
- Do: Hang up immediately and contact your bank directly using the official number on the back of your card or their official website
- Do: Block this number on your phone and report it as spam/scam
- Do: If you've already provided information, contact HSBC directly and your bank to monitor for unauthorised activity
How to Report 02 9005 8220
If you've received a scam call from 0290058220, report it through multiple channels:
- Scamwatch: scamwatch.gov.au - report the call and any information provided
- ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about the spoofed HSBC number
- Your bank directly: Contact HSBC on the official number on the back of your card to report the impersonation
- Reverseau: Report your experience with 02 9005 8220 to help other Australians identify this scam
If you've already shared banking information with this number, report it to your bank immediately so they can monitor for fraudulent transactions and issue replacement cards if necessary.
Help others by sharing your experience with (02) 9005 8220!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
HSBC con artists
Caller impersonating HSBC, telling people to check card number on back, likely trying to steal credit card details
Definitely associated with scammers, extremely persuasive and deceptive
Caller claimed to be from credit card fraud investigation team asking about unauthorised transactions
Spoofed HSBC number pretending to be fraud department, asking for security code
Number belongs to HSBC, don't have accounts with them, suspected scam
Help others by sharing your experience with (02) 9005 8220!
WRITE A REVIEWFrequently Asked Questions
Why would scammers use a spoofed HSBC number like 02 9005 8220?
Scammers use number spoofing to create false credibility. When 0290058220 appears on your caller ID, it tricks you into thinking HSBC is calling. By impersonating a legitimate bank's fraud department, they exploit your trust in the brand and your natural concern about unauthorised transactions. This tactic is far more effective than calling from an obviously suspicious number.
What should I do if I already gave my card number to 02 9005 8220?
Contact your bank immediately using the official number on the back of your card (not any number from the scam call). Tell them you've provided your card details to a scammer. They will monitor your account, cancel the compromised card, and issue a replacement. If fraudulent transactions occur, report them to your bank and Scamwatch at scamwatch.gov.au so law enforcement can investigate.
How can I tell if a call claiming to be from HSBC is real?
Legitimate banks will never ask for card numbers, security codes, or PINs during unsolicited calls. If 02 9005 8220 or any number calls claiming to be HSBC and asks for sensitive information, it's a scam. Always hang up and call your bank directly using the official number on your card or their website. HSBC will never initiate contact requesting verification codes or full card details.
Is 0290058220 actually associated with HSBC?
No. 02 9005 8220 is allocated to Optus Networks in NSW, not HSBC. Scammers are spoofing this number to make it appear as though HSBC is calling. The number itself is not HSBC's actual contact line, which is why callers can misuse it. This spoofing technique is what makes these scams so deceptive.
Why do scammers ask for security codes when they already have my card number from 02 9005 8220?
Security codes (CVV/CVC) are not stored with your card issuer - you must read them from the physical card. By asking you to check your card number and security code during the call, scammers from 0290058220 get complete card information needed for fraudulent online purchases or transactions where the physical card isn't present. This two-part request is a well-known scam technique.
Should I block 02 9005 8220 on my phone?
Yes, block 0290058220 immediately. However, be aware that scammers may call from different spoofed numbers in future attempts, so blocking a single number provides limited protection. The better strategy is to never provide financial information during unsolicited calls, regardless of the number shown. Always hang up and verify by calling your bank directly.