02 8999 1115 - 0289991115: Service Feedback Calls from Penske and Lexus

• Legit
• Uncertain
• Suspicious

02 8999 1115 (0289991115): Mixed reports on vehicle service follow-up calls from Penske trucks and Lexus. Some contributors confirm legitimate business calls, others report unsolicited feedback requests.

Service Feedback Reports for 02 8999 1115

02 8999 1115 (also written as 0289991115) has generated 15 community reports with a mixed profile. Four contributors confirm legitimate business calls, seven flag the calls as spam, and four are uncertain about the caller's legitimacy. The consistent theme across reports is vehicle service-related contact, with callers primarily identifying as representatives from Penske truck rental and Lexus automobile services.

The allocation data shows 0289991115 is an Optus Networks local service number operating in New South Wales. The split between legitimate and spam categorisations suggests contributors have varying experiences with whether these calls were expected or unsolicited.

What Callers from 02 8999 1115 Say

Contributors reporting calls from 02 8999 1115 describe callers attempting to discuss vehicle servicing. Penske-related calls focus on truck service check-ups and feedback about servicing experience. One contributor noted a caller "asking about truck servicing, unsolicited", indicating the contact was not anticipated. Another described a "Penske lady wanted feedback on new truck."

Lexus-related calls from 0289991115 similarly centre on service feedback. One contributor received a call from a "Lady asking about lexus service", while another reported a caller "asking about servicing and how it all went." The brevity of some reports (single-word entries like "Penske" or "Lexus") suggests contributors found minimal detail necessary to categorise the call.

Report Patterns and Timing

The 15 reports for 02 8999 1115 span from November 2023 to February 2026, indicating ongoing contact activity over approximately two years. Most calls were answered, with contributors able to identify the caller or context. The reports cluster around two distinct service providers: Penske truck rental appears in nine reports, while Lexus service appears in five reports.

Timing data shows calls occurring at various times, including late evening hours (past 10pm in several cases), which some contributors may have found unusual for business service follow-ups. The mixed categorisation suggests that some recipients were expecting service feedback calls (legitimate category), while others received unsolicited contact (spam category).

What to Do If You Receive a Call from 02 8999 1115

If you receive a call from 02 8999 1115, your response depends on whether you recently used Penske truck rental or Lexus service:

• If you recognise the service: The call is likely a legitimate service feedback request. You can answer and provide feedback, or politely decline if you prefer not to engage.
• If you don't recognise the service: The call may be unsolicited. You can ask the caller to clarify which business they represent and verify their contact details through official channels before engaging.
• If the caller is persistent or aggressive: You can hang up and, if the number calls repeatedly, block 02 8999 1115 on your phone.
• Do not: Share payment details, passwords, or personal identification information on unsolicited calls, even if the caller claims to represent a known business.
• To reduce unwanted calls: You can register your number on the Australian Do Not Call Register at donotcall.gov.au, though legitimate business service follow-ups may still occur if you are an existing customer.

How to Report 02 8999 1115

If you believe calls from 02 8999 1115 are harassing, misleading, or spam-related, you can report them to relevant Australian authorities:

• ACMA (Australian Communications and Media Authority): Report spam calls at acma.gov.au. ACMA regulates telemarketing and can investigate breaches of the Telecommunications Consumer Protections (TCP) Code.
• Scamwatch: If you suspect the call is fraudulent rather than legitimate service feedback, report it at scamwatch.gov.au.
• Do Not Call Register: Register your number at donotcall.gov.au to opt out of telemarketing calls from organisations without an existing customer relationship.
• Reverseau community: You can also report your experience with 0289991115 on this page to help other Australians recognise the caller and categorise the call appropriately.

Frequently Asked Questions