02 8823 8742 - Scam: Fake Telstra and NBN Call Centre

• Scam
• Spam

Received a call from 02 8823 8742? This number has been reported as a scam, pretending to represent Telstra and the National Broadband Network. Here's how to manage these unsolicited calls effectively.

Understanding the Caller: 02 8823 8742

The phone number 02 8823 8742 / 0288238742 has recently raised significant concerns among users, often reported as a scam originating from a call centre. Review feedback indicates that this number poses as representatives from either Telstra or the National Broadband Network (NBN), claiming alarming issues about internet speed when in reality there is no problem.

What Users Are Experiencing

Reports from users date back to August 2023, with notable similarities in their experiences. On 10 August, one individual shared their encounter, noting long pauses and excessive background noise indicative of a call centre environment. The caller falsely claimed to be from Telstra, discussing "slow internet speeds." Another user echoed this sentiment on 11 August, identifying the caller as part of the NBN, requesting specific upload and download speed information.

Why This Is a Scam

Analysis of the feedback reveals that these calls are not genuine customer service outreach. Legitimate companies will not cold call customers asking for sensitive information or consulting on service issues without prior context. This specific tactic is known as "phishing," where scammers aim to extract personal or account details under false pretenses.

How to Handle Calls from 02 8823 8742

If you receive a call from this number, follow these practical steps:

• Do Not Provide Personal Information: Avoid disclosing any details related to your internet service or personal identification.
• Hang Up: It’s best to end the call immediately if you sense suspicious behaviour.
• Report It: Inform your service provider or report the number to relevant authorities to help prevent future scams.
• Consider a Reverse Phone Lookup: If you're uncertain about a number, using services like Reverseau can provide additional clarity on the phone number's background.

Conclusion

In conclusion, 02 8823 8742 / 0288238742 is classified as a scam number attempting to deceive users under the guise of legitimate telecommunications companies. Staying informed and cautious about such calls can protect you from potential threats. If you're ever in doubt, remember to check with reliable sources or conduct a Reverse Phone Lookup Australia to verify the legitimacy of unknown callers.