- Scam
02 8766 5389 (0287665389): Contributor reports fake Visa centre voicemail claiming unauthorised gift card purchases on their account.
Visa Card Impersonation Reports for 02 8766 5389
A contributor has reported receiving a voicemail from 02 8766 5389 (also written as 0287665389) impersonating a Visa centre. The caller falsely claimed the contributor's Visa card had been used to purchase hundreds of dollars worth of gift cards without authorisation. The message requested the recipient confirm whether the charges were legitimate, a common social engineering tactic designed to extract personal information or trick people into taking a specific action.
The use of 0287665389 for this type of impersonation is significant because it presents itself as a local NSW number, which can make it appear more trustworthy to recipients unfamiliar with how scammers spoof phone numbers.
What the Caller from 02 8766 5389 Claimed
According to the report, the voicemail message from 02 8766 5389 alleged fraudulent activity on the recipient's Visa card. The caller stated that hundreds of dollars worth of gift cards had been purchased and asked the recipient to confirm whether these were legitimate transactions. This approach is deliberately designed to create urgency and concern, prompting the recipient to take immediate action without verification.
The message included a request to respond or take action regarding the alleged purchases, which is a red flag for scam activity. Legitimate financial institutions never ask customers to confirm suspicious activity via voicemail or unsolicited contact without the customer initiating the call.
Report Details and Timing
The report about 0287665389 was submitted in May 2026 and came through a voicemail channel rather than a live call. The contributor wisely did not engage with the message and deleted it without responding. This single report provides a clear picture of the scam approach, though it demonstrates that 02 8766 5389 is actively being used for this impersonation tactic in NSW.
What to Do If You Receive a Call from 02 8766 5389
If 02 8766 5389 contacts you:
- Do not: Return the call, click any links provided in voicemail, or confirm personal financial information over the phone
- Do: Hang up immediately if you answer, block the number, and contact your actual card issuer directly using the number on the back of your card or their official website
- Do: Verify any claims about suspicious transactions by calling your financial institution's official customer service line independently
Remember that legitimate banks and card issuers will never ask you to confirm transactions or provide card details through an unsolicited call or voicemail.
What to Do If You Receive an SMS from 02 8766 5389
If you receive a text message from 0287665389 with a link or request to verify card details:
- Do not: Click any links in the message or reply with any personal information
- Do: Delete the message and block the number immediately
- Do: Report the SMS as spam by forwarding it to 0429 999 888
How to Report 02 8766 5389
If you receive contact from 02 8766 5389 attempting financial impersonation:
- Report the incident to Scamwatch at scamwatch.gov.au with details of the call, timing, and content
- Lodge a complaint with the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Contact your bank or card issuer directly to report the fraudulent impersonation attempt
- Report the phone number 0287665389 on Reverseau to help warn other Australians about this scam activity
- If you believe your personal information has been compromised, consider placing a fraud alert with your financial institution
Help others by sharing your experience with (02) 8766 5389!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
I didn't hear the call, but a message was left to tell me that the caller was a Visa centre and they needed to advise me that my Visa card had been used to purchase hundreds of dollars worth of gift cards. The caller wanted me to indicate if they were legitimate purchases or not. I deleted the message without responding.
Voicemail from someone claiming to be a card company, saying my card was used for hundreds of dollars in gift cards, wanted me to confirm if it was legit
Help others by sharing your experience with (02) 8766 5389!
WRITE A REVIEWFrequently Asked Questions
What should I do if I see a missed call from 02 8766 5389?
Do not return the call. If there is a voicemail message, listen to it without following any instructions, then delete it and block 0287665389 on your phone. Contact your card issuer directly using the number on the back of your card if you have any concerns about your account.
Is 02 8766 5389 really from a Visa centre?
No. The report about 0287665389 indicates this is an impersonation scam. Visa and legitimate financial institutions do not contact customers unsolicited claiming fraud and asking them to confirm transactions. They contact you only after you initiate the call using the official number on your card.
What happens if I call back 02 8766 5389?
Calling back 0287665389 will connect you to scammers who may attempt to extract personal information, financial details, or trick you into purchasing gift cards or making transfers. Legitimate companies never ask customers to call back on a number provided via unsolicited voicemail.
Can I lose money if I engage with a caller from 02 8766 5389?
Yes. Scammers using 0287665389 for Visa impersonation aim to manipulate you into providing card details, confirming transactions, or purchasing gift cards. By hanging up immediately and not engaging, the contributor in the report avoided financial loss.
Where is 02 8766 5389 located?
The number 02 8766 5389 (0287665389) is allocated as a local NSW service, but this does not mean the caller is actually in NSW. Scammers regularly spoof local numbers to appear legitimate. The allocation means nothing regarding where the actual caller is located.
Should I report 02 8766 5389 to my bank?
Yes. Contact your card issuer directly using the number on the back of your card and inform them that 0287665389 is being used for impersonation scams. This helps the bank flag the number and protect other customers. Also report it to Scamwatch at scamwatch.gov.au.