- Scam
02 8766 1384 (0287661384): Community reports describe callers impersonating Visa and Mastercard, claiming fraudulent Woolworths transactions and requesting personal information.
Visa and Mastercard Impersonation Reports for 02 8766 1384
Two contributors have reported scam calls from 02 8766 1384 (also written as 0287661384) claiming to represent Visa and Mastercard. The callers are using impersonation tactics to convince recipients that fraudulent transactions have occurred on their payment cards, specifically referencing Woolworths purchases to appear credible.
The pattern across these reports about 0287661384 is consistent: callers claim to be from major payment card providers and manufacture urgency around a supposed unauthorised transaction. Contributors report that the caller from 02 8766 1384 instructs them to press buttons on their phone keypad to "report" or "dispute" the transaction, a classic technique designed to keep victims engaged and eventually extract personal financial information.
What Callers from 02 8766 1384 Claim
One contributor reported receiving a call from 02 8766 1384 where the caller claimed to represent both Visa and Mastercard simultaneously, then mentioned a specific Woolworths payment transaction. The caller instructed the recipient to press 1 to report the transaction, attempting to route them through an interactive voice system.
Another report of a call from 0287661384 involved the same impersonation approach, claiming dual representation of Visa and Mastercard. The tactic relies on the legitimacy of these well-known payment brands to bypass initial scepticism. Once a recipient engages by pressing a keypad option, scammers can transfer them to a live operator who requests account details, card numbers, or other sensitive financial information.
Call Patterns and Timing
Both reports about 02 8766 1384 were answered calls received within a 24-hour window (25 March and 24 March 2026). The calls came through the Symbio Networks local service number allocated in NSW. The rapid succession of similar reports suggests this scam variant may be active across multiple contributors simultaneously, indicating a coordinated campaign rather than isolated incidents.
What to Do If You Receive a Call from 02 8766 1384
If 02 8766 1384 calls you claiming to represent Visa, Mastercard, or your bank:
- Do not: Press any keypad options, answer security questions, or provide card numbers, expiry dates, CVV codes, or PIN numbers
- Do not: Return the call to a number the caller provides
- Do: Hang up immediately
- Do: Contact your bank or card provider directly using the number on the back of your card or your statement
- Do: Block 0287661384 in your phone settings to prevent future calls
- Do: Be aware that legitimate Visa and Mastercard do not call customers about transactions; your bank does
How to Report 02 8766 1384
If you've received a call from 02 8766 1384 or 0287661384, report it to:
- Scamwatch: scamwatch.gov.au - the official Australian government fraud reporting service
- ACMA (Australian Communications and Media Authority): acma.gov.au - regulates telecom scams and can investigate the provider
- ReportCyber: cyber.gov.au - for suspected cyber-enabled fraud
- Your bank or card provider: Report the scam attempt directly to your financial institution
- Reverseau: Contribute your experience here to help other Australians identify and avoid this number
Help others by sharing your experience with (02) 8766 1384!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be Visa/Mastercard reporting Woolies payment, press 1 to report transaction
Claiming to be Visa and Mastercard combined
Help others by sharing your experience with (02) 8766 1384!
WRITE A REVIEWFrequently Asked Questions
Why would Visa and Mastercard call me about a Woolworths transaction?
They wouldn't. Legitimate Visa and Mastercard do not call cardholders about transactions. Instead, your bank (which issued your card) contacts you about suspicious activity. Callers claiming to represent both Visa and Mastercard simultaneously, as reported with 02 8766 1384, are always scammers - these are separate payment networks and neither makes unsolicited fraud alerts. If you're concerned about a transaction, hang up and call your bank using the number on your card.
What happens if I press 1 when 0287661384 calls?
Pressing 1 on calls from 02 8766 1384 connects you to a live scammer posing as a payment provider representative. Once connected, they will request personal information such as your full card number, expiry date, CVV code, or online banking passwords. This is how the scam progresses from the initial impersonation call to actual financial theft. Never press keypad options on unsolicited calls claiming to be from payment providers.
How did the caller from 02 8766 1384 know about my Woolworths purchase?
The reference to Woolworths is a generic tactic - it's Australia's largest supermarket, so mentioning a Woolies transaction sounds plausible to most people. The scammer from 0287661384 doesn't actually have information about your specific purchases; they're using a common retailer name to create credibility and urgency. This increases the likelihood you'll engage with the call and press the prompts they request.
Should I call back the number from 02 8766 1384 to verify?
No. Never call back a number provided by an unsolicited caller claiming to be from your bank or payment provider. Scammers control what happens when you dial the number they give you - you'll simply reach the same scam operation. Instead, hang up, wait a few minutes, and call your bank or card provider directly using the verified number on the back of your card or your official statement. This ensures you're speaking to your genuine financial institution.
Is 02 8766 1384 a real Visa or Mastercard number?
No. The number 02 8766 1384 (0287661384) is allocated as a local NSW service number through Symbio Networks, not by Visa or Mastercard. Scammers often spoof or use legitimate-sounding numbers to appear credible. The fact that it's a local 02 area code number doesn't make it legitimate - payment card networks do not conduct fraud investigations via local phone numbers they provide to random callers.
What should I do if I already gave information to the caller from 0287661384?
If you provided credit card details, banking passwords, or personal identification information to a caller from 02 8766 1384, contact your bank or card provider immediately. Ask them to freeze your accounts, cancel affected cards, and monitor for unauthorised transactions. Also report the call to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and ReportCyber (cyber.gov.au). Consider placing a fraud alert with your bank and monitor your credit report for suspicious activity in the following weeks.