- Spam
- Legit
- Scam
- Suspicious
02 8661 1904 (0286611904): 6 contributors report HSBC impersonation scam calls requesting personal details like date of birth. HSBC has confirmed the number is associated with fraud.
HSBC Bank Impersonation Reports for 02 8661 1904
Multiple contributors have flagged 02 8661 1904 (also written as 0286611904) for persistent HSBC bank impersonation calls. Six separate reports describe callers claiming to represent HSBC, requesting sensitive identity verification information. Notably, HSBC has publicly confirmed that 0286611904 is associated with a scam and appears on their internal fraud collections list, lending significant weight to community concerns about this number.
The calls originate from an Optus-registered local service number in NSW, which adds a layer of deception since HSBC impersonators use a domestic Australian number to appear legitimate. Several contributors who independently contacted HSBC to verify the calls found no record of any legitimate outbound contact from the bank, confirming the fraudulent nature of calls from 02 8661 1904.
What Callers from 02 8661 1904 Claim
Callers impersonating HSBC consistently attempt to extract personal identification details. Contributors report being asked to verify their date of birth or year of birth to "confirm identity". One contributor noted the caller claimed to be from an "HSBC offshore office" despite calling from Parramatta, NSW, a tell-tale sign of the deception.
The impersonators demonstrate some knowledge about the target - one contributor reported the caller already knew their name before requesting further identity verification. This suggests the scammers may have accessed partial account data or customer lists, making their claims seem more credible at first contact. However, when contributors attempt to confirm the caller's identity by contacting HSBC directly on official bank numbers, no record of any outbound call exists, immediately exposing the fraud.
Patterns and Persistent Calling
Beyond the HSBC impersonation reports, one contributor noted that 0286611904 has been calling persistently for over a year without stopping. Another report describes a call asking for a woman by name, suggesting the number may be used for multiple scam variations or recycled contact lists. The persistence and multi-tactic nature indicate this is an active fraud operation rather than a one-off incident.
What to Do If You Receive a Call from 02 8661 1904
If 02 8661 1904 calls you:
- Do not: Answer unknown numbers, return the call, or provide any personal information including date of birth, account numbers, or passwords
- Do: Let the call go to voicemail, block the number immediately on your phone, and contact your bank directly using the official number on your bank card or website
- Do not: Trust caller ID displays - scammers can spoof legitimate-looking numbers
- Do: Verify any banking calls independently by hanging up and ringing your bank's official customer service line
- Do not: Engage in conversation with the caller or acknowledge personal details they mention
- Do: Remember that banks never call to request date of birth or password confirmation unprompted
How to Report 02 8661 1904
If you receive a call from 02 8661 1904 attempting HSBC impersonation or requesting personal details:
- Report the call to ACMA (Australian Communications and Media Authority) at acma.gov.au
- Report the scam to Scamwatch at scamwatch.gov.au - include details about what the caller claimed and what information was requested
- Contact your bank directly (HSBC or whichever bank is being impersonated) to report the fraudulent activity
- If you provided any personal information, contact your bank immediately to discuss fraud prevention measures
- Block the number 0286611904 on your phone to prevent further contact
- Contribute your own experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 8661 1904!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Won't stop calling, been ringing for a year
Claimed to be HSBC offshore office but called from Parramatta, asked to verify identity, couldn't find number to confirm
Claimed to be HSBC and asked for my date of birth
Showed as HSBC, but confirmed scam with real HSBC, appears on their collections list
Caller claimed to be from HSBC, attempted fraudulent conversation
Claimed to be HSBC but not their official number, received scam letter too, suspected insider scam
HSBC confirmed this number is associated with a scam
Caller asked for a woman whose name I don't recognize. told them no one here by that name
Called saying from my bank HSBC, knew my name, asked for year of birth to confirm ID. refused. called my bank and they had no record of it. fraud
Received a call from that phone claiming to be from my Bank, they were asking date of birth pretending they need to provide information to me. Then when I they could not prove they are from the bank I said won't tell anything to you. Then they started saying just tell us year of birth.
Called claiming to be from HSBC, I contacted my local branch and they confirmed they weren't making these calls
caller claimed to be from HSBC, asked for account number before explaining why, knew my name
Took a while to answer, introduced as HSBC asking for my date of birth. Called every day at same time for a week
called claiming to be from HSBC, knew my full name, asked for DOB. I contacted HSBC directly and they confirmed it wasn't them
Caller with American accent asked about my son, hung up when I said he doesn't live here
Help others by sharing your experience with (02) 8661 1904!
WRITE A REVIEWFrequently Asked Questions
How do I know if a call from 02 8661 1904 is really from my bank?
It isn't. HSBC has confirmed that 0286611904 is associated with a scam. Legitimate banks will never call unsolicited asking for date of birth or passwords. If you receive a call claiming to be from your bank, hang up and ring your bank directly using the number on your card or official website. Multiple contributors who independently verified with HSBC found no record of any legitimate outbound calls from this number.
What personal information are callers from 02 8661 1904 asking for?
Contributors report that callers from 0286611904 specifically request date of birth or year of birth to "verify identity". Some callers already know the recipient's name before asking for further details, which is why contributors became suspicious. This combination of known information plus identity verification requests is a classic scam technique.
Has anyone confirmed this number is a scam?
Yes. HSBC itself has confirmed that 02 8661 1904 appears on their fraud collections list and is associated with scams. Additionally, one contributor was contacted by the genuine HSBC and they explicitly stated this number is not legitimate. Community reports corroborate this across multiple interactions.
Why would a scammer use an Australian Optus number to impersonate HSBC?
Scammers use domestic numbers like 0286611904 because they appear more legitimate and trustworthy than international numbers. When the caller claims to be from an "HSBC offshore office", the Australian number creates a false sense of local, regulated authority. One contributor noted this tactic specifically - claiming an offshore office while calling from Parramatta, NSW.
Should I answer if 02 8661 1904 calls me again?
No. One contributor reported this number has been calling persistently for over a year. The best approach is to block 0286611904 immediately on your phone and let any calls go to voicemail. If you do answer by accident, do not engage - simply hang up without providing any information or confirming your identity.
What should I do if I already gave information to someone claiming to be HSBC from 02 8661 1904?
Contact your bank immediately using the official number on your bank card or website. Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. If you provided date of birth, consider monitoring your credit file and ask your bank about fraud protection measures. Report 0286611904 on Reverseau and block the number to prevent further contact.