02 8647 3875 - 0286473875: Immigration Department Impersonation Robocall

• Suspicious
• Scam

One report of 02 8647 3875 (0286473875) impersonating Australian immigration department via automated robocall, requesting language selection.

Immigration Department Impersonation Reports for 02 8647 3875

A contributor has reported receiving an automated robocall from 02 8647 3875 (also written as 0286473875) falsely claiming to be from the immigration department. The call used a recorded message attempting to direct the recipient through a language selection prompt, asking callers to press 1 for English or 2 for another language. The contributor identified this as a clear impersonation attempt and potential scam.

This NSW-based local service number operating through Symbio Networks Pty Ltd has been flagged for using automated messaging as part of the impersonation tactic. The use of a recorded voice asking for language selection is a common technique employed by scammers to verify active phone numbers and increase engagement with their fraudulent scheme.

What Callers from 02 8647 3875 Do

The robocall from 0286473875 uses an automated recorded message rather than a live caller. The message impersonates an Australian government immigration authority and attempts to direct recipients through an interactive voice response (IVR) system. By asking callers to select a language preference, the scammer aims to confirm the number is active and monitored by a real person.

This type of call represents a sophisticated impersonation attempt because it leverages the perceived legitimacy of government communications while using automation to scale the operation. The fact that 02 8647 3875 uses recorded messages rather than live callers suggests this is a widespread campaign rather than a targeted fraud attempt.

Report Patterns and Timing

The single report about 02 8647 3875 was received in mid-April 2026, indicating the number was actively in use for scam purposes at that time. The call was answered, meaning the recipient engaged with the robocall before recognising the impersonation. The automated nature of the message suggests this number may be making multiple calls daily to different recipients, though only one has been reported to date through this channel.

What to Do If You Receive a Call from 02 8647 3875

If 02 8647 3875 calls you:

• Do not: Press any buttons in response to the automated prompts, as this confirms your number is active
• Do not: Provide any personal information, immigration status details, or passport numbers
• Do not: Return the call if you miss it
• Do: Hang up immediately when you recognise the call as suspicious
• Do: Block the number on your phone to prevent future calls
• Do: Verify any immigration-related communications directly with the Department of Home Affairs using their official contact details from their website

Australian immigration authorities will never contact you via robocall asking for language selection or personal information over the phone. If you have genuine immigration matters pending, contact the Department of Home Affairs directly through their official channels.

How to Report 02 8647 3875

If you receive similar calls from 02 8647 3875 or other robocalls impersonating government departments, report the number to relevant authorities:

• Report to ACMA: The Australian Communications and Media Authority investigates unsolicited calls and robocalls. You can lodge a complaint at acma.gov.au
• Report to Scamwatch: Document the call details and report to scamwatch.gov.au, which publishes warnings about active scams targeting Australians
• Report to ReportCyber: If the robocall attempts to collect personal information, report the incident to cyber.gov.au
• Contribute to Reverseau: Share your experience with 02 8647 3875 on this platform to help other Australians identify and avoid this impersonation scam

Frequently Asked Questions