- Legit
- Suspicious
- Uncertain
- Scam
- Spam
02 8645 3424 (0286453424): Contributors report impersonation calls claiming to be Commonwealth Bank, requesting Netbank passwords and app PINs. Multiple reports indicate scam activity.
Commonwealth Bank Impersonation Reports for 02 8645 3424
Eight contributors have reported activity from 02 8645 3424 (also written as 0286453424), with a concerning pattern emerging around Commonwealth Bank impersonation. Two reports specifically flag this number for impersonating CBA, including one contributor who explicitly warned that callers request Netbank passwords and mobile app PINs - classic indicators of credential theft.
The mix of reports suggests this number may be used opportunistically rather than consistently for one type of scam. One contributor described receiving multiple calls daily from 02 8645 3424 and related numbers (including 02 8645 3395), indicating a wider organised operation. A Blacktown-based contributor reported receiving several calls over a week that "gave off fraud vibes," while another noted the caller claimed to be chasing up missed or short mortgage payments.
What Callers from 02 8645 3424 Request
The most critical detail from community reports about 0286453424 is the credential request. One contributor reported the caller explicitly asked for their Netbank password or phone app PIN - information Commonwealth Bank will never request over the phone. This contributor explicitly warned "Don't do it. They are scammers," indicating they recognised the deception but wanted to alert others.
Beyond credential theft attempts, reports suggest callers may claim to be following up on account issues. One contributor believed 02 8645 3424 was Commonwealth Bank chasing missed or short mortgage payments. This combination of legitimate-sounding pretexts with illegitimate credential requests is typical of credential harvesting scams targeting banking customers.
Call Patterns and Frequency
Contributors report multiple calls from this number over short periods. One reporter received "a bunch of calls" from 02 8645 3424 and other numbers without clarity on who was calling or what they wanted. Another contributor documented repeated daily calls from 02 8645 3424 that they consistently missed, expressing frustration at being unable to confront the caller. A week-long pattern of multiple calls was also reported, suggesting persistent contact attempts typical of scam operations testing different target responses.
The number is allocated to Optus Networks in NSW, which provides legitimacy cover - scammers often spoof or use numbers from major carriers to appear official. The local-service designation means the number appears to be a standard NSW landline rather than a mobile, further enhancing the impersonation.
What to Do If You Receive a Call from 02 8645 3424
If 02 8645 3424 calls you:
- Do not: Provide your Netbank password, app PIN, or any other banking credentials under any circumstances
- Do not: Confirm personal details, account numbers, or card information
- Do not: Act on urgency claims ("immediate action required", "account suspended")
- Do: Hang up immediately if the caller requests passwords or PINs
- Do: Call Commonwealth Bank directly using the number on your bank statement or their official website to verify any legitimate inquiries
- Do: Block the number after the first suspicious call
- Do: Note the time and any details of what was requested for your report
How to Report 02 8645 3424
Report this number through multiple official channels:
- Scamwatch: Report credential theft attempts and banking impersonation at scamwatch.gov.au
- ACMA: Lodge a complaint about the number and any associated harassment at acma.gov.au
- Commonwealth Bank: Contact your bank directly to report the impersonation - they may issue additional security alerts to customers
- ReportCyber: If you provided any information or clicked links, report to cyber.gov.au
- Reverseau: Add your experience to community reports on this number to help other Australians identify the threat
Why This Scam Targets Commonwealth Bank Customers
Commonwealth Bank is Australia's largest retail bank with millions of customers, making it an effective impersonation target. Scammers rely on customers recognising CBA as their bank and lowering their guard. The request for Netbank passwords or app PINs is the actual objective - once obtained, scammers can access accounts, transfer funds, change passwords, and lock legitimate owners out of their accounts.
The fact that 0286453424 operates from an Optus Networks allocation in NSW adds to the authenticity illusion. Contributors reported this number alongside related numbers, suggesting a coordinated operation with multiple lines rather than a one-off scammer.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Was the Commonwealth Bank trying to touch base, all good
Claimed to be from Commonwealth Bank, made reporter uneasy
Bunch of calls from this number and others, not sure who or what they want
Scam!!!!!!! Be careful.
Have called me multiple times a day I always miss the call so never get to answer and tell them a piece of my.
Mind. Also call from this number too 02 8645 3395.
It’s fake. Whoever put a review saying it’s legit is lying. It asks you to put in your Netbank password or phone app PIN. Don’t do it. They are scammers.
Multiple calls over the past week, gives off fraud vibes, from Blacktown
Pretty sure this is Commonwealth Bank chasing up missed or short mortgage payments.
Help others by sharing your experience with (02) 8645 3424!
WRITE A REVIEWFrequently Asked Questions
Is 02 8645 3424 really Commonwealth Bank?
No. While the number is allocated to Optus Networks in NSW, community reports confirm 02 8645 3424 (0286453424) is used for Commonwealth Bank impersonation. A key indicator: legitimate CBA will never ask for your Netbank password or app PIN over the phone. If 02 8645 3424 requests either, it is a scam. Verify any call by hanging up and ringing Commonwealth Bank on the number on your bank statement.
What if I already gave my Netbank PIN to a caller from 02 8645 3424?
Contact Commonwealth Bank immediately on 13 2224 (their official customer service line, not a number provided by the caller). Report the credential breach, request an emergency password reset, and ask them to review your account for unauthorised activity. Scammers who obtain Netbank PINs can access your accounts and transfer funds. Acting quickly limits damage. Also report the scam to Scamwatch (scamwatch.gov.au) and ReportCyber (cyber.gov.au) for tracking of 0286453424.
Why am I getting repeated calls from 02 8645 3424?
Community reports about 0286453424 indicate this number is part of a coordinated scam operation making multiple daily calls. Contributors reported receiving calls repeatedly from 02 8645 3424 and associated numbers like 02 8645 3395. Scammers use persistence and volume to find vulnerable targets - many people will eventually answer. Each call is an attempt to harvest credentials or personal information. Block the number after the first suspicious call.
Can I trust a call saying it's Commonwealth Bank chasing a missed mortgage payment?
Not if it's from 02 8645 3424. While legitimate debt collection calls do occur, one contributor believed 0286453424 was calling about missed mortgage payments, yet the number has been flagged for credential theft scams. Legitimate Commonwealth Bank will never use pressure tactics combined with requests for passwords or PINs. If you have genuine account arrears concerns, call CBA directly on 13 2224 to verify, do not engage with the incoming caller.
What should I do if I received a call from 02 8645 3424 but didn't answer?
Do not return the call. Contributors reported consistently missing calls from 0286453424 - this is actually safer than answering. If the number calls again, block it immediately. You can block 02 8645 3424 through your phone's settings or contact your phone provider (Optus or another provider) for assistance. If you're concerned about a legitimate banking issue, call Commonwealth Bank directly on 13 2224 rather than responding to incoming calls.
Is the legitimate Commonwealth Bank using 02 8645 3424 from Optus?
It's possible Commonwealth Bank uses various numbers for customer outreach, but community reports confirm 0286453424 is actively used for impersonation and credential theft. Two contributors explicitly identified 02 8645 3424 as fake CBA calls, with one stating "Whoever put a review saying it's legit is lying." If you're unsure whether a call is legitimate, hang up and call CBA directly on 13 2224. Never provide credentials or personal details in response to incoming calls, even if the number appears credible.