02 8599 4773 - 0285994773: Norton LifeLock Invoice Scam

• Scam

SMS scam alert: 02 8599 4773 (0285994773) sends fake Norton LifeLock 360 invoices for $547.93 to extract personal information. NSW-based number.

Norton LifeLock Invoice Scam via 02 8599 4773

One contributor has reported receiving a deceptive SMS from 02 8599 4773 (also written as 0285994773) containing a fraudulent invoice for Norton LifeLock 360 antivirus software. The invoice claimed a charge of $547.93 for a service the recipient never signed up for. The SMS was professionally formatted to appear legitimate, but when the contributor attempted to contact the phone number provided in the message, the line proved to be a dead end.

This tactic is characteristic of invoice scams where fraudsters send convincing fake billing statements to pressure recipients into either making payments or providing personal and financial information to "correct their account." The use of a recognisable brand name like Norton LifeLock adds false credibility to the scam message.

What the SMS from 0285994773 Contained

The message from 02 8599 4773 included a complete-looking invoice with specific charges ($547.93) and requested action from the recipient. The SMS was designed to appear as if it came from official Norton LifeLock channels, complete with professional formatting. The inclusion of a phone number for customer support was meant to encourage the recipient to call and provide verification details or payment information.

According to the contributor's report, the callback number associated with this SMS scam turned out to be non-functional, which is a common red flag. Legitimate companies maintain active support lines, whereas scammers often use disconnected or redirected numbers to avoid being traced or held accountable.

Report Patterns and SMS Context

This report came through as an SMS on 20 November 2025, indicating the scammers are actively using text-based channels to distribute fraudulent invoices. SMS delivery makes the scam feel more urgent and personal than email, increasing the likelihood that recipients will panic and respond quickly without verifying legitimacy. The NSW-based allocation of 02 8599 4773 suggests the number may be registered locally, though this does not guarantee the sender's actual location or legitimacy.

What to Do If You Receive an SMS from 02 8599 4773

If you receive a suspicious invoice SMS from 02 8599 4773, follow these steps:

• Do not: Click any links in the message, call the number provided, or reply with personal or financial information
• Do: Contact Norton LifeLock directly using the phone number or website on your official account or their verified website
• Do: Delete the SMS immediately after taking note of the sender's number
• Do: Block 0285994773 to prevent further messages from this scammer
• Do: Report the message as spam to your mobile provider

If you have already provided personal information in response to this SMS, monitor your bank accounts and credit reports closely for unauthorised activity.

How to Report 02 8599 4773

Report this SMS scam through the following Australian government resources:

• Scamwatch: Report the SMS and phone number at scamwatch.gov.au
• ACMA (Australian Communications and Media Authority): Submit the scam details at acma.gov.au, particularly for SMS-based fraud
• ReportCyber: If financial loss occurred, report to cyber.gov.au
• Your mobile provider: Forward the SMS to your telco's spam reporting service (often available via reply or dedicated short codes)
• Reverseau: Contribute your experience to help other Australians identify this number

By reporting 02 8599 4773 to these authorities, you help build community awareness and support investigations into invoice scam operations.

Frequently Asked Questions