- Scam
Community report for 02 8551 9917 (0285519917): Caller impersonated eBay asking about a purchase. Single scam report from NSW.
eBay Impersonation Reports for 02 8551 9917
One contributor has reported a scam call from 02 8551 9917 (also written as 0285519917) involving impersonation of eBay. The caller falsely claimed to represent eBay and initiated contact about a purchase, a common tactic used to establish credibility before requesting sensitive information or payment details.
This NSW-based number was allocated to Symbio Networks Pty Ltd as a local service. The single report about 0285519917 suggests the caller was attempting to exploit the victim's familiarity with eBay transactions to lower their guard during the call.
What the Caller from 02 8551 9917 Did
The contributor who received a call from 02 8551 9917 reported that the caller claimed to represent eBay and asked about a purchase. eBay impersonation scams typically follow this pattern: the scammer references a specific or vague recent purchase to seem legitimate, then pivots to requests for account verification, payment confirmation, or personal information. The goal is often to gain access to the victim's eBay account or linked payment methods.
How to Recognise eBay Impersonation Calls
Legitimate eBay communications typically arrive via email or your eBay account messages, not unsolicited phone calls. If you receive a call from 02 8551 9917 or any number claiming to be from eBay:
- Real eBay: Contacts you through your account dashboard or registered email address
- Scammers: Call unexpectedly, reference a vague purchase, and pressure you to verify details immediately
- Never: eBay will not ask you to confirm passwords, security questions, or payment card details over the phone
What to Do If You Receive a Call from 02 8551 9917
If 02 8551 9917 calls you claiming to represent eBay:
- Do not: Confirm any account details, provide passwords, or discuss payment information
- Do not: Click any links or follow instructions the caller provides
- Do: Hang up immediately and contact eBay directly using the official phone number on their website or your account
- Do: Log into your eBay account directly (not via any link the caller provided) to check for unauthorised activity
- Do: Block the number 0285519917 on your phone if the call repeats
How to Report 02 8551 9917
If you receive a scam call from 02 8551 9917 impersonating eBay or any other company:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au - they track scam trends and issue alerts
- Report the number to eBay directly through your account settings so they can warn other users
- Consider reporting to ReportCyber at cyber.gov.au if the scammer attempted to access your accounts or collect sensitive data
- Contribute your experience on Reverseau to help other Australians identify this number
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Scammer claiming to be eBay asking about a purchase
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer impersonate eBay when calling 02 8551 9917?
eBay is a trusted brand millions of Australians use regularly. By claiming to represent eBay, the caller from 0285519917 exploits that familiarity to lower your guard. You're more likely to engage with a call if you think it's from a company you recognise. Once the conversation starts, the scammer can reference a vague purchase and ask for account details, payment confirmation, or personal information.
Should I call back the number 02 8551 9917 if they hang up?
No. Do not call back 0285519917 or any unknown number that calls you claiming to be from eBay. Scammers use callback tactics to keep you on the line or to verify your number is active for future scam attempts. If you're concerned about your eBay account, contact eBay directly using the official number on their website, not any number the caller provided.
What information should I never give to a caller from 02 8551 9917?
Never provide your eBay password, security answers, date of birth, bank account details, credit card numbers, or email passwords to any unsolicited caller, including anyone claiming to be from eBay at 02 8551 9917 (0285519917). Legitimate eBay staff will never ask for passwords or payment details over the phone. If a caller from this number requests any of this information, hang up immediately.
What should I do if I already gave information to the caller from 0285519917?
If you've shared your eBay password or security details with the 0285519917 caller, change your password immediately from a secure device. Log into your eBay account, update your password, and review your account activity for unauthorised purchases or changes. If you provided payment card details, contact your bank or card issuer to monitor for fraud. Then report the call from 02 8551 9917 to Scamwatch and ACMA.
How can I verify if a call is really from eBay?
eBay will not contact you unexpectedly by phone asking to verify details. If you're concerned about your account, log into eBay directly (without clicking any link from the caller) or call eBay's official customer service number from their website. Do not use any number provided by an unsolicited caller, including anyone claiming to call from 02 8551 9917 or 0285519917. Verify independently through official channels.
Is 02 8551 9917 a legitimate eBay number?
No. The number 02 8551 9917 (0285519917) was reported by a contributor for impersonating eBay, not for being a genuine eBay contact number. eBay's customer service numbers are listed on the official eBay Australia website. If you see 02 8551 9917 calling you, treat it as a potential scam. Do not assume it is legitimate, and do not provide any personal or financial information to callers from this number.