02 8551 9355 - 0285519355: PayPal and Norton Impersonation Scam

• Scam
• Unknown

Community reports for 02 8551 9355 (0285519355): PayPal and Norton tech support scams via call, SMS, and email. Callers claim fraudulent charges and request remote access to computers.

PayPal and Norton Impersonation Scam Reports for 02 8551 9355

Seven contributors have reported scam activity from 02 8551 9355 (also written as 0285519355) involving impersonation of legitimate financial and software companies. The most common tactic involves callers and message senders claiming to represent PayPal, Norton antivirus, or both, alerting recipients to fraudulent charges or security issues and attempting to direct them to computers or payment platforms.

Reports about 0285519355 show a consistent pattern: scammers reference specific transaction amounts (ranging from $200 to $395) to create urgency and legitimacy. A contributor received an email claiming to be a PayPal transaction receipt for $395, instructing them to call 02 8551 9355 if they didn't recognise the charge. Another reported a call from someone claiming to work for Norton antivirus, stating a $200+ payment was held and attempting to convince them to access their computer for cancellation.

What Callers from 02 8551 9355 Claim

Contributors describe multiple variations of the impersonation tactic from this number. Several received SMS messages from someone identifying as "Anthony Jones Jr" claiming to work for PayPal's account team, with one contributor noting they reported the message directly to PayPal Security. Calls from 02 8551 9355 have claimed there are pending charges for Ethereum invoices supposedly linked to PayPal accounts, combining financial impersonation with cryptocurrency references to increase perceived legitimacy.

The tech support variant of this scam is particularly manipulative. One contributor reported receiving a call where the scammer claimed to be from Norton antivirus and attempted to talk them through accessing their computer to "cancel" a payment. The contributor noted this was "a load of bollocks," recognising the classic remote access scam pattern. Another similar call followed the same structure: claiming a payment hold, requesting computer access, and pretending to guide cancellation steps.

The use of specific names ("Anthony Jones Jr") and realistic transaction amounts suggests these scammers are using data harvesting or purchased contact lists to make initial claims more convincing.

How Reports Reached Reverseau Contributors

Reports about 02 8551 9355 came through multiple channels, reflecting the scammer's multi-pronged approach. Two contributors reported receiving actual calls where they answered and were pitched the scam directly. Three separate SMS messages were reported, all using the same or similar sender identity. One contributor received an email posing as a PayPal receipt, with the number embedded as the "customer service" contact to call. This email-to-call funnel is a deliberate strategy to bypass messaging filters and create an official appearance through email format.

What to Do If You Receive a Call from 02 8551 9355

If 02 8551 9355 calls you:

• Do not: Answer if you don't recognise the number, return the call, or engage with claims about account charges or security issues
• Do not: Access your computer, log into accounts, or provide personal information when requested
• Do: Hang up immediately and block the number
• Do: If concerned about a PayPal or Norton account, close the call and contact those companies directly using numbers from their official websites (not from any caller-provided source)
• Do: Verify any claimed charges by logging into your actual account through your own browser or the official app, never via caller guidance

What to Do If You Receive an SMS from 02 8551 9355

If you receive an SMS claiming to be from PayPal, Norton, or anyone else attempting to reference your account:

• Do not: Reply to the message or click any links
• Do not: Call the number provided in the SMS
• Do: Delete the message
• Do: Report it as spam to your mobile provider
• Do: Forward suspicious PayPal or Norton SMS to 0429 999 888 (ACMA's spam reporting line)
• Do: Contact PayPal directly via their official website or app to report the scam SMS

What to Do If You Receive an Email Referencing 02 8551 9355

Scam emails claiming to be from PayPal or other companies that mention calling 02 8551 9355 are designed to trick you into thinking the email is official:

• Do not: Click any links in the email or call the number provided
• Do not: Download attachments from suspicious emails
• Do: Delete the email immediately
• Do: Report it to PayPal's phishing team at phishing@paypal.com if it impersonates PayPal
• Do: Report Norton-impersonation emails to Norton's security team
• Do: Check your actual PayPal or Norton account (by logging in directly, not via email links) to confirm no fraudulent charges exist

How to Report 02 8551 9355

If you've been contacted by this number or have information about this scam:

• Report to Scamwatch at scamwatch.gov.au - include details of what the scammer claimed and which channel (call, SMS, email)
• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for calls and SMS, or use the ACMA spam reporting service at 0429 999 888
• If you provided personal information or were compromised, report to ReportCyber at cyber.gov.au
• Contact PayPal directly via their official website to report the impersonation and confirm your account status
• Contact Norton antivirus if emails or calls claimed to represent them
• Add your experience to Reverseau by submitting a community report for 02 8551 9355 - contributor reports help other Australians identify scams early

Frequently Asked Questions