- Uncertain
- Scam
- Suspicious
02 8551 8720 (0285518720): Contributors report impersonation calls claiming to be PayPal and Amazon, requesting account codes and personal information.
PayPal and Amazon Impersonation Reports for 02 8551 8720
Seven contributors have reported calls from 02 8551 8720 (also written as 0285518720), with two confirmed scam attempts involving impersonation of major online services. The pattern centres on callers claiming to represent PayPal and Amazon, requesting verification codes and personal account information from recipients.
The most distinctive finding from reports about 0285518720 is that callers cannot provide basic account details when challenged. One contributor received a call from 02 8551 8720 where the caller claimed to be PayPal but failed to confirm even basic account information or recall the contributor's last transaction. Another report describes a caller impersonating Amazon, requesting a security code sent to the recipient's mobile - despite the recipient having cancelled their Amazon account six months prior and no longer owning a mobile phone.
What Callers from 02 8551 8720 Request
Contributors who answered calls from 02 8551 8720 report callers requesting verification codes and security information. One caller claimed PayPal account activity required immediate confirmation and sent codes for password reset. Another caller impersonating Amazon demanded a code supposedly sent via SMS, a common tactic to gain account access without needing the actual password.
The impersonation appears deliberate but poorly executed. Callers from 0285518720 do not possess genuine account details, suggesting they are working from generic scripts rather than accessing real account databases. This contrasts with sophisticated scams where callers reference specific recent transactions or statements.
Call Patterns and Timing
Most reports about 02 8551 8720 involve missed calls without voicemails left. Three contributors reported receiving calls they did not answer, with several attempting to return the calls only to find the number not in service or disconnected. This behaviour - calling, not leaving messages, and not accepting return calls - is characteristic of automated or spoofed calling systems used in impersonation scams.
One contributor noted receiving a call on a Saturday afternoon with no message, describing the behaviour as suspicious. The pattern of unanswered calls from 0285518720 suggests the caller may be using number spoofing technology rather than a genuine business line, explaining why return calls fail to connect.
What to Do If You Receive a Call from 02 8551 8720
If 02 8551 8720 calls claiming to represent PayPal, Amazon, or any other service:
- Do not: Provide verification codes, passwords, or personal information over the phone. Do not confirm account details or proceed with any requested actions.
- Do: Hang up immediately. Contact the service directly using the phone number on their official website or your account statements, never using a number the caller provides.
- Do: Never return calls to 02 8551 8720 if it appears as a missed call. If the number does not accept incoming calls, this confirms it is not a legitimate business line.
- Do: Block this number on your phone to prevent future contact attempts.
Verification Steps if You're Uncertain
Legitimate companies like PayPal and Amazon do not request verification codes via phone calls. If 0285518720 calls claiming your account needs immediate action:
- Log into your actual account through the official website or app (not via any links or numbers provided by the caller).
- Check your account for any suspicious activity or pending security alerts.
- If your account appears normal, the call was almost certainly a scam.
- If you cannot access your account, contact the service using the official number on their website - not the number that called you.
How to Report 02 8551 8720
If you receive a scam call from 02 8551 8720 attempting to impersonate PayPal, Amazon, or another service, report it to:
- Scamwatch: scamwatch.gov.au - Report the impersonation scam with details of what the caller claimed.
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the number for scam activity and impersonation.
- ReportCyber: cyber.gov.au - If personal information was disclosed or codes were provided, report to this Australian government cybersecurity service.
- Reverseau: Report your experience with 02 8551 8720 to help other Australians. Community reports are essential for identifying emerging scam patterns.
Help others by sharing your experience with (02) 8551 8720!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Unknown caller, didn't pick up, no message so probably wasn't important
Called claiming to be PayPal, couldn't tell me basic account info or last transaction, sent codes for password reset
Called Saturday arvo with no message, very fishy
Woman claiming to be from Amazon asking for a code sent to my mobile. I don't have a mobile and cancelled my Amazon account six months ago
Called back and number's not in service
Called couple times, I missed them. rang back and number's not even in use
Got a call, tried calling back and got disconnected
Help others by sharing your experience with (02) 8551 8720!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 02 8551 8720 claim to be PayPal if they couldn't confirm my account details?
The scammer is using impersonation tactics without actual access to your PayPal account. Callers from 0285518720 work from generic scripts, hoping you'll provide codes or information based on fear or urgency. Legitimate PayPal staff can always confirm your account details, recent transactions, and registered contact information - the fact that this caller could not is the clearest indicator it was a scam.
What should I do if I already provided a code to 02 8551 8720?
Contact your service provider immediately. If you gave a verification code to 0285518720 claiming to be PayPal or Amazon, change your password right away using the official app or website. Check your account activity for unauthorised transactions. Consider enabling two-factor authentication if not already active. Report the incident to Scamwatch (scamwatch.gov.au) and your bank if any financial information was compromised.
Why does 02 8551 8720 not accept calls when I try to call back?
The number 0285518720 is likely spoofed or part of an automated dialling system used for scams. Legitimate business lines accept incoming calls. When callers use number spoofing technology, the number you see is not actually in service - it's displayed to disguise the caller's real identity. This is why several contributors reported that calling back to 02 8551 8720 resulted in disconnection or "number not in service" messages.
How do I know if a real Amazon or PayPal representative is calling?
Real representatives from Amazon or PayPal will never call asking for verification codes or passwords. If 02 8551 8720 or any number calls claiming to be from these companies, hang up and contact them directly using the official number on your account statement or their website. Real companies verify your identity through account details you provide, not through codes they send to you. When in doubt, end the call and verify independently.
Should I block 02 8551 8720 on my phone?
Yes. Block 0285518720 to prevent any further contact attempts. Most mobile phones allow you to add numbers to a blocked list through Settings. Blocking does not prevent the number from calling (they can still try), but it prevents the call from ringing through to you and sends it directly to voicemail. Additionally, report the number to your phone provider if they offer scam reporting features.
Why are there so many missed calls from 02 8551 8720 with no messages?
Automated scam calling systems often dial thousands of numbers hoping someone will answer and engage. Contributors who answered calls from 0285518720 encountered impersonation scams, while those who missed calls received no voicemail because the system simply moved to the next number. The lack of messages combined with disconnection on callback strongly indicates 02 8551 8720 is using spoofed technology rather than operating as a genuine business line.