02 8551 3523: Suspected Scam From 'Telstra’ Technical Department

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Beware of calls from 02 8551 3523, suspected to be a scam posing as a Telstra technical department. Read on for tips on how to handle these calls.

In the landscape of phone calls today, it's crucial to be aware of the potential for scams. One number that has come under scrutiny is 02 8551 3523 / 0285513523, which many users suspect to be functionally suspect. Reports indicate that callers from this number often present themselves as representatives from Telstra's technical department.

On 30 June 2024, a user reported that a caller identified themselves as "Peter" from Telstra, claiming to call about issues with internet service. This type of approach is frequently seen in scams, where individuals disguise themselves as legitimate company representatives to extract sensitive information from unsuspecting customers.

The classification of this number as suspicious stems from the typical nature of these calls, where scammers often rely on creating a sense of urgency regarding issues that do not actually exist. They may request personal information or urge users to provide access to their devices under the guise of performing technical support.

So, how should you handle calls from 02 8551 3523? Here are some steps to keep yourself secure:

• Do not provide personal information: Legitimate companies like Telstra will never ask for sensitive information, such as passwords or bank details, over the phone.
• Verify the number: Use Reverseau’s Reverse Phone Lookup Australia tool to check the source of this and similar numbers.
• Do not engage: If you're uncertain, simply hang up. You are not obligated to engage with callers whose identity you cannot verify.
• Report the number: If you suspect it to be a scam, report it to the authorities to help others avoid potential scams.

As always, staying informed and cautious is your best defence against unwanted calls. By being aware of the tactics used by scammers, such as those calling from 02 8551 3523 / 0285513523, you can better protect yourself and your personal information.