- Uncertain
- Spam
Community reports for 02 8550 4351 (0285504351): Automated calls falsely claiming to be from health department, plus silent calls and suspicious activity.
Robocall and Impersonation Reports for 02 8550 4351
Three contributors have flagged activity from 02 8550 4351 (also written as 0285504351), a NSW-based local service number provided by Symbio Networks. The most concerning report describes an automated call falsely claiming affiliation with the health department. Another contributor received a silent call where the caller remained unresponsive throughout the conversation. A third report noted the incoming call displayed as an IP address rather than a standard phone number format.
The pattern suggests coordinated automated dialling activity. Two of the three reports involve either robotic delivery, impersonation tactics, or deliberate silence - hallmarks of scam infrastructure rather than legitimate customer service.
What Callers from 02 8550 4351 Claim
The automated message from 0285504351 specifically falsely claimed to originate from the health department, a common impersonation tactic used to establish false authority and bypass caller scepticism. Contributors who answered did not report any specific demands or follow-up pitch in the documented cases, though the mere impersonation of a government health agency represents a significant red flag.
The silent call from 02 8550 4351 involved no spoken content - the caller simply remained on the line without responding. This tactic often precedes callback scams, where the call is designed to trigger return dialling to a premium or toll number, or to simply confirm that a number is active for targeting in future campaigns.
Call Patterns and Timing
Reports for 02 8550 4351 span several months, with documented activity in June 2025 and again in January 2026. One call came through during evening hours (20:20), and another during late afternoon (16:33). The spacing between reports suggests intermittent rather than daily bombardment, though the variety of tactics - robocall impersonation, silent calls, and unusual caller ID presentation - indicates the number may be used flexibly across multiple scam approaches.
What to Do If You Receive a Call from 02 8550 4351
If 02 8550 4351 calls you:
- Do not: Engage with automated messages claiming to be from government agencies, return missed calls to this number, or follow any instructions given by the caller
- Do: Hang up immediately if the caller is silent or uses a robotic voice, verify any health-related claims directly via the official health department contact details on your Medicare card or a government website, block the number in your phone settings
- For silent calls specifically: Do not press any keys, do not attempt to call back, and do not respond to any follow-up messages
How to Report 02 8550 4351
If you receive unwanted calls from 02 8550 4351, report the activity to:
- Scamwatch: scamwatch.gov.au - Provide the date, time, and content of the call for community awareness
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report robocalls and impersonation of government agencies
- Reverseau: Add your own report to help contributors identify 0285504351 and similar numbers using this infrastructure
The combination of robocall automation and government impersonation makes this number a priority for regulatory investigation. Your report strengthens the evidence base for enforcement action.
Help others by sharing your experience with (02) 8550 4351!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got a call, number shows as IP address
Automated call falsely claiming to be from health department
answered but the caller didn't say anything
Help others by sharing your experience with (02) 8550 4351!
WRITE A REVIEWFrequently Asked Questions
Why does 02 8550 4351 show as an IP address instead of a normal phone number?
One contributor reported that 0285504351 appeared in their caller ID display as an IP address rather than a standard phone number format. This unusual presentation often indicates the call originated from internet-based calling infrastructure (VoIP), which scammers favour because it masks true origin, allows spoofing of legitimate numbers, and provides anonymity. The NSW-based local service allocation for 02 8550 4351 may be legitimate, but scammers frequently compromise or spoof such numbers.
Is 02 8550 4351 really from the health department?
No. A contributor who answered a call from 02 8550 4351 confirmed the automated message falsely claimed to be from the health department. Government health agencies do not conduct outbound automated campaigns claiming emergencies or requiring urgent action via unsolicited calls. If you need to contact the health department, always initiate contact using official phone numbers from your Medicare card, government website, or directory assistance.
What should I do if 0285504351 calls and says nothing?
One contributor reported answering a call from 0285504351 only to encounter complete silence. Silent calls are often used to confirm active phone numbers for future targeting, or to set up callback scams. Do not press any keys, do not try to call back, and do not respond verbally. Simply hang up and block 02 8550 4351 in your phone settings. Silent calls paired with robocall infrastructure suggest a scam operation testing numbers.
Should I be worried about the health department impersonation from 02 8550 4351?
Yes. Impersonation of government agencies like the health department is a serious scam tactic designed to create false urgency and extract personal information, payment, or compliance with harmful instructions. Any unsolicited call from 02 8550 4351 claiming official status should be treated as fraudulent. Hang up, and contact the actual agency directly using publicly listed contact details.
How many people have reported 02 8550 4351?
Three contributors have reported activity from 02 8550 4351. While this is a small sample, the combination of robocall delivery, government impersonation, and silent call tactics all appearing on the same NSW local service number indicates coordinated scam activity rather than isolated complaints.
Can I report 0285504351 to Reverseau if I get a call?
Yes. Reverseau's community report system helps contributors identify and track numbers like 02 8550 4351. Adding your own report (including the date, time, what was said, and any tactics used) strengthens the evidence base and helps other Australians recognise the number. More reports increase the likelihood of regulatory attention from ACMA.