- Scam
- Suspicious
Community reports for 02 8550 3712 (0285503712): Callers impersonate Telstra, Amazon Prime, eBay, and fraud investigators with urgent account threats and payment demands.
Impersonation Scam Reports for 02 8550 3712
Ten contributors have reported calls from 02 8550 3712 (also written as 0285503712) involving persistent impersonation scams. The pattern is striking: callers masquerade as representatives from major Australian and international companies, creating false urgency around account compromises, unauthorized charges, and payment failures. Eight of the ten reports describe scam activity, with impersonation tactics present in every confirmed scam report from this number.
What distinguishes 0285503712 is the variety of organisations being impersonated. Contributors report callers claiming to represent Telstra, Amazon Prime, eBay, and even fraud investigation authorities. This diversity suggests a coordinated operation cycling through multiple scripts rather than a single-purpose scam line.
What Callers from 02 8550 3712 Claim
Calstra impersonation dominates the reports about 02 8550 3712. Three separate contributors report calls where the caller claimed to be from Telstra with urgent messages about compromised mobile numbers or failed internet payments. One contributor described the caller stating their "mobile IP has been compromised," while another reported being told their "internet payment didn't go through." When challenged, one caller responded with profanity before hanging up, indicating the operation operates from a busy call centre environment.
Beyond Telstra, contributors flagged other impersonations from 0285503712. A caller claimed to be Amazon Prime authorisation staff about to charge an account $480. Another claimed to represent eBay with an imminent $480 charge. One report described a caller pretending to be from fraud investigation, launching into a cryptocurrency scam pitch. The urgency tactic accompanies most of these impersonations, with callers implying immediate action is required to prevent account compromise or unauthorised charges.
Call Patterns and Timing
Most reports of 02 8550 3712 involve answered calls, suggesting the scammers are persistent callers. The oldest confirmed reports date to April 2024, with activity continuing through July 2025 and beyond. Two reports describe missed calls from this number, with contributors noting the phone did not ring despite receiving a missed call notification, a pattern consistent with spoofing or callback scam tactics.
One contributor who answered a call from 0285503712 mentioned the caller operated from a "busy call centre," indicating this may be an organised operation with multiple operators working simultaneously. The willingness to use profanity when challenged suggests low concern about exposure, typical of overseas-based scam centres.
What to Do If You Receive a Call from 02 8550 3712
If 02 8550 3712 calls you:
- Do not: Provide personal information, account numbers, passwords, or payment details to anyone claiming to be from Telstra, Amazon, eBay, or any financial organisation
- Do not: Agree to charges or authorise transactions based on an unsolicited call
- Do not: Click links or download software the caller suggests, especially if they claim your device is compromised
- Do: Hang up immediately if the caller pressures you or becomes aggressive
- Do: Verify any claim independently by contacting the organisation directly using a phone number from their official website, not the number the caller provides
- Do: Block 0285503712 after the first suspicious call to prevent further contact
What to Do If You Receive an SMS from 02 8550 3712
If you receive a text message from 02 8550 3712 or claiming to be from Telstra, Amazon, or eBay:
- Do not: Click any links in the message, as they may direct you to fake login pages designed to steal your credentials
- Do not: Reply to the message or confirm your contact details
- Do: Delete the message immediately
- Do: Report it as spam by forwarding to 0429 999 888 (ACMA spam reporting)
- Do: Report the impersonation to the actual organisation (Telstra, Amazon, eBay) using contact details from their official website
How to Report 02 8550 3712
If you receive a call or message from 02 8550 3712, report it to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the call or message as spam or scam at acma.gov.au
- Scamwatch: Lodge a detailed report at scamwatch.gov.au, especially if money was lost or personal information was shared
- Telstra (if impersonated): Report the impersonation fraud directly to Telstra's fraud team via their official contact channels on telstra.com.au
- Amazon or eBay (if impersonated): Report the fraudulent call to the actual company through their official websites
- Reverseau: Contribute your experience to help other Australians identify this number by reporting on this page
Help others by sharing your experience with (02) 8550 3712!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke pretending to be from fraud investigation, started the usual crypto scam pitch
Pretending to be Amazon Prime
While holding my phone I got a message that I missed a call from this number.
The phone did not ring.
Suspected that it was a spam call. (As usual)
Scammers!
Scam - Claimed to be with Telstra and that my internet payment didn’t go through said I’m not with Telstra and they hung up.
Claimed to be with Telstra and that my internet payment didn’t go through said I’m not with Telstra and they hung up.
Scammer claiming to be Telstra. Its in a busy call centre. As soon as I said your a dirty low life scammer she said you f'ing shut up and hung up. lol.
Just had a call on the number saying they were eBay authorisation and were going to charge my account $480.
Scam called claimed to be Telstra telling me that my mobile ip has been compromised.
Scam called claimed to be Telstra telling me that my mobile number has been compromised.
Help others by sharing your experience with (02) 8550 3712!
WRITE A REVIEWFrequently Asked Questions
Why does 02 8550 3712 claim to be from Telstra if it's not?
Scammers use Telstra's name because it's Australia's largest telecommunications provider, making the impersonation believable to many people. By claiming your account or service is compromised, they create urgency and pressure you into providing sensitive information or authorising payments. One contributor who received a call from 0285503712 claiming to be Telstra stated they challenged the caller and were told their mobile number had been compromised. Scammers count on you not verifying independently by calling Telstra directly on 133 200 (not the number they provide).
Is 0285503712 actually connected to Telstra?
No. The number 02 8550 3712 is registered as a local service with Symbio Networks Pty Ltd in NSW, not Telstra. When scammers call claiming to be from Telstra, they are spoofing or misrepresenting their identity. If you receive a call from 02 8550 3712 claiming to be Telstra support, you can safely assume it is a scam. Telstra will never ask you to confirm sensitive details like passwords or payment information during an unsolicited call.
What should I do if I already gave information to a caller from 02 8550 3712?
If you shared personal information, passwords, or payment details with someone claiming to call from 02 8550 3712, take immediate action: contact your bank or credit card provider and alert them to potential fraud; change passwords for any accounts you mentioned (especially email and online banking); monitor your accounts for unauthorised transactions; and report the call to Scamwatch at scamwatch.gov.au. If money was taken, also report it to your bank's fraud department and consider filing a police report with NSW Police online at nsw.police.gov.au.
Why do callers from 0285503712 get aggressive or rude when challenged?
One contributor reported that when they challenged a caller from 02 8550 3712 about being a scammer, the caller responded with profanity and hung up. This aggressive reaction is typical of scam operations because exposure threatens their ability to continue the fraud. Rather than maintain the pretence, some scammers abandon the call rather than engage with someone who is onto them. This behaviour also indicates the operation likely runs from a call centre with multiple operators cycling through targets, reflecting the 'throw enough at the wall' approach common in mass scam campaigns.
Could 02 8550 3712 be a legitimate company that's been spoofed?
It's unlikely. The number 0285503712 is allocated to Symbio Networks Pty Ltd, a local service provider in NSW. However, scammers frequently spoof legitimate numbers to make calls appear to come from trusted companies like Telstra, Amazon, or eBay. If you receive a call from 02 8550 3712 claiming to be from any major company, verify independently by hanging up and calling the company directly using a number from their official website. Never call back the number that called you, as that could connect you to the scammer's line.
What's a 'missed call scam' and is 02 8550 3712 doing it?
A missed call scam occurs when scammers call you briefly (or not at all, using technology to generate a false missed call notification) hoping you'll call back and reach a premium-rate number or scam line. Two contributors reported receiving missed call notifications from 02 8550 3712, with one noting the phone never actually rang. This pattern suggests the number may be involved in callback scams. The safest approach is to never return calls to unknown numbers, especially if the phone didn't ring. If you need to contact a company, look up their official number independently rather than returning a mysterious call.