02 8550 3394 - 0285503394: Impersonation Scam Reports

• Unknown
• Scam
• Uncertain

Community reports for 02 8550 3394 (0285503394): Callers impersonate Commonwealth Bank, eBay, and Telstra staff. Scammers use urgency tactics, phishing links, and personal info requests.

Impersonation Scam Reports for 02 8550 3394

Fifteen contributors have reported calls from 02 8550 3394 (also written as 0285503394), with the dominant pattern being callers impersonating legitimate Australian companies. Six separate reports specifically mention impersonation tactics, with scammers claiming affiliation with Commonwealth Bank, eBay, and Telstra. These are not legitimate contact attempts from these organisations.

The scammers operating from 0285503394 are remarkably persistent. One contributor noted that after hanging up on an initial call from 02 8550 3394, the same scam operation called back using a different number (0485 972 103), this time with an automated robocall message about a parcel delivery.

What Callers from 02 8550 3394 Claim

Contributors report multiple impersonation angles from this number. Two separate reports describe callers claiming to represent Commonwealth Bank, enquiring about international transactions. One contributor clearly stated they do not even have a Commonwealth Bank account, confirming this was a spoofed call.

A particularly detailed report from a contributor who received an eBay impersonation call from 02 8550 3394 reveals the sophistication of these scammers. The caller claimed the contributor's internet connection had been hacked and their eBay account was being used to purchase Apple gift cards. The scammer posed as eBay staff with an employee ID, then tried to redirect the contributor to click links via their browser. Critically, the caller instructed the contributor NOT to call back through official eBay contact channels, a major red flag indicating fraudulent intent.

Another contributor reported a Telstra impersonation call from 02 8550 3394, where the caller raised false IP and security issues despite knowing the recipient was not actually a Telstra customer. The caller applied urgency pressure to manipulate quick action.

Beyond impersonation, one contributor reported a caller from 0285503394 explicitly requesting personal information and attempting to extract payment by falsely claiming money was owed. A voicemail from this number asked the recipient to call back using their full name but provided no identification or stated purpose.

Report Patterns and Timing

All fifteen community reports are from answered calls and voicemails, indicating contributors did engage with this number. The reports span from March 2024 through January 2026, showing sustained scam activity from 02 8550 3394 over an extended period.

Two reports from March 2024 describe the exact same detailed eBay impersonation scenario, submitted separately within minutes of each other, suggesting either a high-volume scam campaign or coordinated fraud attempts. One contributor experienced a silent call from 02 8550 3394 with complete silence on the line. Two other contributors received calls where the caller hung up immediately or left no message, consistent with robocalling systems testing active numbers.

Reports indicate this is a local service number allocated to NSW, operating through Symbio Networks Pty Ltd. The persistence of calls, combined with multiple impersonation angles and the callback tactic using different numbers, suggests an organised scam operation cycling through various fraud schemes.

What to Do If You Receive a Call from 02 8550 3394

If 02 8550 3394 calls you:

• Do not: Answer and engage with the caller, provide any personal information, account numbers, or passwords, click any links they send or direct you to, return any call from this number, or transfer money based on their claims
• Do: Let the call go to voicemail, hang up immediately if you do answer, block the number on your phone, verify independently by calling the official number of the organisation they claim to represent (find it on their official website, not from the caller), and report the call to the appropriate authorities

Remember that legitimate banks, eBay, Telstra, and other major organisations will never call you asking for passwords, PINs, or personal information. They also always contact you through official channels first and provide verifiable details about why they are calling.

What to Do If You Receive an SMS from 02 8550 3394

If you receive an SMS from 0285503394:

• Do not: Click any links in the message, reply to the message, or follow any instructions provided
• Do: Delete the SMS immediately, block the number, and report it as spam by forwarding to 0429 999 888 (ACMA's SMS spam reporting service)

How to Report 02 8550 3394

If you receive scam calls or SMS from 02 8550 3394, report the activity through these Australian government resources:

• Scamwatch: scamwatch.gov.au - Report the scam and view similar scams (operated by the ACCC)
• ACMA: acma.gov.au - Report the call to the Australian Communications and Media Authority, which investigates phone network abuse
• ReportCyber: cyber.gov.au - If the scam involves phishing links or cyber threats, report it to the Australian Cyber Security Centre
• Financial institutions: If the scammer impersonated your bank, contact your bank directly and report the spoofing attempt
• eBay: If you received an eBay impersonation call, report it to eBay's dedicated spoofing email address
• Telstra or other telcos: If the caller impersonated a specific provider, report it directly to them
• Reverseau: Contribute your experience on Reverseau to help other Australians identify this number and protect themselves from the same scam

Frequently Asked Questions