- Scam
- Suspicious
02 8550 3338 (0285503338) flagged for Commonwealth Bank impersonation. Caller claimed unauthorised transaction to extract personal details.
CBA Impersonation Reports for 02 8550 3338
A contributor has reported receiving a call from 02 8550 3338 (also written as 0285503338) where the caller impersonated Commonwealth Bank. The caller claimed to be investigating an unauthorised transaction on the recipient's account. Since the contributor is not a Commonwealth Bank customer, this was immediately identified as a scam attempt.
This impersonation tactic is a common method used by scammers targeting Australian consumers. By claiming a legitimate reason for contact (unauthorised transaction investigation), callers aim to create urgency and lower defences before requesting sensitive information.
What Callers from 02 8550 3338 Claim
The contributor reported that the caller from 0285503338 stated they were from Commonwealth Bank and referenced an unauthorised transaction. This type of claim is designed to trigger concern and prompt the recipient to provide account details, passwords, or security codes to "verify" their identity or "resolve" the fraudulent activity.
The fact that the call came from a local NSW service number (02 8550 3338 is allocated to NSW via Symbio Networks) may have added false credibility, as scammers sometimes route calls through local numbers to appear more legitimate.
Report Patterns and Context
Two reports are associated with 02 8550 3338. The first report from January 2026 documented the CBA impersonation call. A second report from April 2024 noted a missed call from this number with no voicemail, which the contributor suspected might be linked to scam activity based on previous similar calls from different numbers.
The gap between reports and the shift from missed call to answered call suggests this number may be part of a broader campaign targeting Australian households.
What to Do If You Receive a Call from 02 8550 3338
If 02 8550 3338 calls you:
- Do not: Answer if unknown, provide any personal information, account details, passwords, or security codes, or return the call
- Do: Let it go to voicemail, hang up immediately if you do answer, independently verify by calling Commonwealth Bank on the number on the back of your card, block the number on your phone
- Remember: Legitimate banks never call requesting passwords, security codes, or online banking details
How to Report 02 8550 3338
If you receive a scam call from 02 8550 3338 or 0285503338, report it through the following Australian resources:
- Scamwatch: Report to scamwatch.gov.au (the official Australian government scam reporting service)
- ACMA: File a complaint with the Australian Communications and Media Authority at acma.gov.au for phone misuse
- Your bank: Contact Commonwealth Bank directly to report the impersonation attempt
- Reverseau: Add your report here to help other Australians identify this number
Help others by sharing your experience with (02) 8550 3338!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claims to be Commonwealth Bank about unauthorized transaction, I'm not with CBA so it's scam
Called but no message. might be linked to previous call from different number
Help others by sharing your experience with (02) 8550 3338!
WRITE A REVIEWFrequently Asked Questions
Should I answer calls from 02 8550 3338?
No. If 02 8550 3338 calls, let it go to voicemail. If you answer by mistake, hang up immediately without engaging. Do not confirm your identity, account details, or any personal information. Scammers impersonating banks may use information you provide to commit identity fraud.
How do I verify if a call from 0285503338 is really from Commonwealth Bank?
Never verify by calling the number back. Instead, hang up and independently call Commonwealth Bank using the number on the back of your bank card or from the official CBA website. Tell them you received a suspicious call from 02 8550 3338 and ask if they tried to contact you. Legitimate banks always verify your identity before discussing your account.
What should I do if I already gave information to the caller from 02 8550 3338?
Contact Commonwealth Bank immediately using the official number on your card. If you provided your online banking password or security codes, change them at once. Monitor your account for unauthorised transactions. You may also contact the Australian Cyber Security Centre at cyber.gov.au for guidance on protecting your identity.
Why would a scammer claim to be Commonwealth Bank when calling 0285503338?
Bank impersonation creates immediate urgency and concern. Most people trust their bank, so the pretext of investigating unauthorised activity makes victims more likely to engage and share sensitive information. The scammer aims to extract account details, passwords, or personal information before you realise it's a fraud.
Is 02 8550 3338 a real Commonwealth Bank number?
No. 02 8550 3338 is allocated to a local NSW service provider (Symbio Networks), not Commonwealth Bank. CBA customer service numbers are different. If you need to contact CBA, use the number on the back of your card, your statement, or visit commbank.com.au. Never call a number provided by an incoming caller claiming to be your bank.
Should I report calls from 02 8550 3338 to authorities?
Yes. Report to Scamwatch at scamwatch.gov.au and the ACMA at acma.gov.au. Also notify Commonwealth Bank directly about the impersonation. Each report helps authorities track scam patterns and protect other Australians. Contributing your report on Reverseau also helps the community identify this number.