02 8530 8980 - 0285308980: Impersonation Scam Reports

• Suspicious
• Scam

Community reports for 02 8530 8980 (0285308980) describe impersonation calls claiming to be from Commonwealth Bank, Vodafone, and NBN with robocall tactics.

Impersonation Scam Reports for 02 8530 8980

Five contributors have flagged calls from 02 8530 8980 (also written as 0285308980) for impersonation scams targeting major Australian service providers. The pattern involves callers falsely claiming affiliation with Commonwealth Bank, Vodafone, and NBN, attempting to extract personal or financial information from unsuspecting recipients. Three of the five reports specifically mention impersonation tactics, with callers adopting official-sounding personas to appear legitimate.

One contributor received a robocall voicemail from 0285308980 using an automated system prompt, suggesting the scammers are using technology to scale their operation across multiple potential targets. The NSW-based number allocated to Symbio Networks has attracted consistent reports of fraudulent behaviour across multiple impersonation attempts.

What Callers from 02 8530 8980 Claim

Contributors report that callers from 02 8530 8980 claim to represent Commonwealth Bank, requesting financial or account details under the guise of security verification or account updates. One contributor received a call where the scammer impersonated Vodafone, warning of account issues and requesting personal information.

Another contributor reported that a caller claiming to be from NBN even provided a specific address (Elizabeth St Melbourne) to appear credible. However, when challenged about basic details such as which floor the office was on, the caller immediately hung up. This behaviour is typical of scammers who lack genuine organisational knowledge and cannot sustain their false identity under questioning.

A separate report describes an automated robocall from 0285308980 that prompted recipients to select a button for artificial service and press 1 for English, a common tactic used to filter legitimate numbers and identify responsive targets for follow-up scam attempts.

Report Patterns and Timing

All five reports of 02 8530 8980 have come through direct calls or voicemail contact, with the voicemail being the only automated robocall recording. Contributors answered calls directly from this number on three occasions, providing them with the opportunity to identify the scam before disclosing sensitive information. The April 2024 reports clustered around a short timeframe, suggesting a concentrated campaign from this number.

Contributors described the callers as "disgusting and sleazy scammers" and explicitly warned others not to provide any personal or financial information to this number. One contributor emphasised the importance of blocking and reporting 02 8530 8980 immediately upon identification.

What to Do If You Receive a Call from 02 8530 8980

If 02 8530 8980 calls you:

• Do not: Answer unknown numbers claiming to be from banks, telcos, or NBN; provide any personal, banking, or account information; return the call or engage with automated prompts
• Do: Let the call go to voicemail, end the call immediately if you do answer, block the number on your device, verify any claims by calling the official organisation directly using a number from their official website or your statement
• Verify independently: Commonwealth Bank, Vodafone, and NBN will never ask for passwords, PINs, or full account details over unsolicited calls; always hang up and contact the organisation using their official published number
• Report the number: Mark 0285308980 as spam or scam in your phone settings to prevent future contact attempts

What to Do If You Receive an SMS from 02 8530 8980

If you receive an SMS from 02 8530 8980 or 0285308980:

• Do not: Click any links in the message, reply to the SMS, provide any information requested, or call any number provided in the message
• Do: Delete the message immediately, block the number, forward the SMS to 0429 999 888 (ACMA's spam reporting service), report it on Reverseau to warn other contributors

How to Report 02 8530 8980

Multiple Australian resources can help you report this number and protect others:

• Scamwatch: Report the scam at scamwatch.gov.au with details of what the caller claimed and what information was requested
• ACMA: Lodge a complaint about telemarketing or scam calls at acma.gov.au, where you can also report the number for investigation
• ReportCyber: If the scam involved phishing, malware, or cyber fraud, report it to cyber.gov.au
• Your telco: Contact your phone service provider to report the scam number for filtering and blocking on their network
• Reverseau: Contribute your experience with 02 8530 8980 to help other Australians identify and avoid this scam

Frequently Asked Questions