02 8530 8880 - 0285308880: Bank and Payment Impersonation Scam

6-min Read16 Reports

  • Scam
  • Spam
  • Suspicious
  • Uncertain

02 8530 8880 (0285308880): 16 reports of robotic scam calls impersonating Commonwealth Bank, Visa, Mastercard, DHL and ISPs. Callers demand verification of unauthorised transactions.

Bank and Payment Impersonation Reports for 02 8530 8880

Sixteen contributors have reported calls from 02 8530 8880 (also written as 0285308880) involving coordinated impersonation scams. The number is allocated to a local service provider in NSW but is being used to spoof legitimate financial institutions and delivery companies. Seven of the reports specifically involve callers claiming affiliation with Commonwealth Bank, Visa, or Mastercard, while others impersonate internet service providers and DHL.

The pattern is highly consistent across reports for 0285308880: callers use robotic or AI-generated voices claiming unauthorised transactions have occurred and demand immediate verification. Multiple contributors noted the same script involving pressing 1 for English or 2 for Chinese, suggesting automated dialling with pre-recorded messages.

What Callers from 02 8530 8880 Claim

Callers from 02 8530 8880 consistently reference specific financial threats to prompt immediate action. One contributor received a voicemail claiming an unauthorised $1,800 Commonwealth Bank transaction, while another reported an SMS from the same number requesting authorisation for an identical $1,800 charge. A separate report described a call claiming to be from Visa regarding an Amazon transaction verification.

Beyond payment fraud, contributors reported calls from 0285308880 impersonating utility and delivery services. One contributor described a caller claiming to represent DHL about unsuccessful parcel delivery, while multiple reports detail callers posing as internet service providers discussing internet issues. The common thread across all 02 8530 8880 reports is that callers request personal information or account verification, and many use robotic voices with language selection prompts (English or Chinese).

Several reports highlight the urgency tactics embedded in these calls. One contributor received an automated alert stating their phone service would be terminated within two hours, instructing them to press 1 to continue. Another report described a voicemail warning of account suspension with an urgent callback request embedded in the message.

Call and Message Patterns

Contributors report a mixed pattern of contact channels from 02 8530 8880. Nine reports involved answered calls, four came via voicemail or SMS, and three were missed calls that the contributors deliberately avoided. The channel diversity suggests the scammers use multiple contact methods to increase response rates.

Two separate contributors noted receiving repeated calls from 02 8530 8880 with no one speaking when answered. These silent calls from 0285308880 appear designed to test whether a number is active before subsequent scam attempts. One contributor reported receiving several silent calls from this number over consecutive days, each lasting only seconds before disconnection.

Reports span from January 2024 through February 2026, indicating sustained misuse of this number over more than two years. The consistency of tactics and messaging across this timeframe suggests either the same scam operation or copycat callers using the same scripts.

What to Do If You Receive a Call from 02 8530 8880

If 02 8530 8880 calls you:

  • Do not: Provide account numbers, verification codes, passwords, or any personal information. Do not press any number in response to automated prompts. Do not return the call or engage with the caller.
  • Do: Hang up immediately. Block the number 0285308880 on your phone. If the call mentions a financial institution or service you use, contact that organisation directly using the official phone number from their website or your statement (not any number provided by the caller).
  • If it's a voicemail: Do not return the call. Delete the message and block the number.

What to Do If You Receive an SMS from 02 8530 8880

If 0285308880 sends you an SMS claiming a transaction needs authorisation or a service requires verification:

  • Do not: Click any links in the message. Do not reply to the SMS. Do not call any number mentioned in the text.
  • Do: Delete the message immediately. Block the number. If the SMS references your bank or a service you use, contact them directly via their official website or phone number to verify whether the message is legitimate.
  • Report the SMS: Forward the message to 0429 999 888 (ACMA's spam reporting service) and report it to your mobile carrier.

How to Report 02 8530 8880

If you have experienced a scam call or message from 02 8530 8880, report it through these official Australian channels:

  • Scamwatch: Report the incident at scamwatch.gov.au. Scamwatch collates reports to identify emerging scam patterns and provides public warnings.
  • ACMA (Australian Communications and Media Authority): Lodge a formal complaint about the call or SMS at acma.gov.au. ACMA investigates phone misuse and can take action against service providers facilitating scams.
  • Services Australia: If the scammer impersonated a government service or myGov, report it at servicesaustralia.gov.au or call 1800 200 220.
  • Your bank or financial institution: Notify the organisation being impersonated. They track fraud patterns and may issue customer alerts.
  • Reverseau: Contribute your experience on Reverseau to help other Australians identify this number. Community reports like yours strengthen the intelligence available to everyone.

Why Scammers Spoof This Number

The number 02 8530 8880 is allocated to a legitimate NSW-based service provider. Scammers exploit this by spoofing the number to appear trustworthy when calling targets. The local NSW allocation makes the calls seem geographically relevant, increasing the likelihood that people will answer. Using a real service provider's number also complicates caller identification, as the spoofed number may not immediately trigger spam filters.


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Ratings Distribution

2.0 out of 5
5 Stars 0%
4 Stars 6%
3 Stars 31%
2 Stars 19%
1 Star 44%

What Our Users Reviewed

A
Anonymous

Robot lady claiming to be from Commonwealth Bank, I don't even bank there, just hung up

A
Anonymous

Robotic voice claiming to be from Commonwealth Bank about an unauthorized $1,800 transaction. seems like a scam

A
Anonymous

SMS claiming to be Commbank asking to authorize $1800 transaction

A
Anonymous

Didn't answer, appears to be a costly scam

A
Anonymous

Claimed to be from Visa asking to verify Amazon transaction

A
Anonymous

Caller claimed to be from Visa and Mastercard Department, asked to press 1 or 2

A
Anonymous

Claimed to be DHL saying unsuccessful parcel delivery, pretty sure it's a scam

A
Anonymous

AI voice voicemail saying 'Please contact us as soon as possible. Press 1 for English, 2 for Chinese department'

A
Anonymous

Claimed to be from ISP, seemed random and untrustworthy, hung up

A
Anonymous

Keeps calling repeatedly, choose not to answer

A
Anonymous

Automated AI voice alerting that phone service would be terminated in two hours, instructing to press 1 for English or 2 for Chinese

A
Anonymous

Hung up as soon as I answered, couldn't call back

A
Anonymous

Got several calls from this number, every time I answered no one there, they just hung up

A
Anonymous

called pretending to be from internet company to talk about my internet issues

A
Anonymous

Caller claimed to be about internet issues but I don't have any internet services linked to this number

S
Scola

This is a scam line.


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Frequently Asked Questions

Is 02 8530 8880 actually from Commonwealth Bank?

No. Multiple contributors have confirmed they do not bank with Commonwealth Bank yet received calls from 02 8530 8880 claiming to be from that institution. The real Commonwealth Bank will never contact you about unauthorised transactions via an unsolicited call asking you to verify personal details. If you receive such a call from 0285308880, hang up immediately and contact Commonwealth Bank directly using the number on your bank card or statement.

Why do callers from 0285308880 keep asking me to press 1 or 2?

Pressing a number confirms to the scammer that your phone line is active and monitored by a real person. This makes your number more valuable for targeting. Contributors who received calls from 02 8530 8880 and pressed a number were subsequently contacted multiple times. Do not press anything. Instead, hang up and block 0285308880.

Should I call back the number 02 8530 8880 to verify?

Absolutely not. Calling back 0285308880 connects you directly to the scammer or confirms your number is active. If you believe a call from 02 8530 8880 referenced a real service (your bank, internet provider, or delivery company), contact that organisation using the official number on your account statement or their website. Never use a number provided by the caller.

What does the SMS from 02 8530 8880 asking about a $1,800 transaction mean?

Contributors have reported receiving SMS messages from 0285308880 claiming a $1,800 unauthorised transaction requires your verification. This is a phishing attempt. The scammer is trying to trick you into clicking a link (which installs malware) or calling a number and providing account details. You never made this transaction. Do not engage. Delete the SMS, block 02 8530 8880, and report it to 0429 999 888.

Why does 0285308880 sometimes use a robotic voice?

Scammers use AI-generated or pre-recorded robotic voices to automate the initial contact phase. This allows them to call thousands of numbers cheaply without hiring staff. Contributors report hearing identical scripted messages from 02 8530 8880 across different calls. The robotic nature is actually a strong indicator of a scam-legitimate financial institutions use real people for sensitive transactions.

Is 02 8530 8880 a real number that's been hacked?

The number 0285308880 is allocated to a legitimate NSW service provider, but it has been spoofed by scammers for at least two years based on contributor reports. The scammers are impersonating the provider's number to gain trust, not because the provider itself is involved. Spoofing is a common tactic that makes it harder to trace scams. Report any calls from 02 8530 8880 to ACMA at acma.gov.au and to the service provider so they can take protective action.