- Scam
- Suspicious
Community reports for 02 8530 8863 (0285308863) describe callers impersonating Commonwealth Bank Australia, requesting account verification for alleged overseas transactions.
Bank Impersonation Reports for 02 8530 8863
Multiple contributors have flagged calls from 02 8530 8863 (also written as 0285308863) involving callers claiming to represent Commonwealth Bank Australia. Two separate reports describe impersonation tactics, with callers using specific staff names and referencing legitimate banking concerns such as overseas transactions to establish credibility and extract account information.
The reports suggest a sophisticated approach: callers from 0285308863 use real banking scenarios to appear legitimate, then attempt to manipulate account holders into bypassing normal verification procedures. When questioned or when contributors attempted to verify the call through proper channels, the pattern shows callers hung up rather than proceeding.
What Callers from 02 8530 8863 Claim
One contributor received a call from someone identifying as "Steven from Commonwealth Bank" who cited an overseas transaction as the reason for contact. The caller requested verification of account details, suggesting there was suspicious activity that needed immediate attention. When the account holder indicated they wanted to verify the call independently by contacting their brother who had account access, the caller disconnected.
A separate report describes an automated voice message from 02 8530 8863 referencing health warning requests the recipient allegedly hadn't responded to. This robocall message created artificial urgency, claiming action was required, before the line went dead.
Report Patterns and Timing
The four reports span from March 2024 to January 2026, with the majority occurring in April 2024. One contributor missed the initial call from 0285308863 and attempted to call the number back twice; neither callback attempt connected, which is a common indicator of spoofed or temporary numbers used in scam campaigns. The service is allocated to a local NSW provider, though this does not guarantee the calls actually originated from that location, as caller ID can be spoofed.
What to Do If You Receive a Call from 02 8530 8863
If 02 8530 8863 calls claiming to be from your bank:
- Do not: Confirm account details, provide passwords, PIN codes, or one-time codes; trust the caller's identification; proceed with any transaction the caller requests
- Do: Hang up immediately and call your bank directly using the number on your bank card or statement; never use a number provided by the caller; verify any alleged suspicious activity through your official banking app or secure login
- Be aware: Banks do not ask for sensitive verification details during unsolicited calls; legitimate transactions flagged as suspicious are reviewed through secure channels, not urgent phone calls
If the caller disconnects when you question them or refuse to verify through official channels, this is a strong indication the call is fraudulent.
How to Report 02 8530 8863
Report this number and the specific details of what happened through these official Australian channels:
- Scamwatch: scamwatch.gov.au - Report the impersonation attempt and any financial impact
- ACMA (Australian Communications and Media Authority): acma.gov.au - File a complaint about the unsolicited or fraudulent call
- Your Bank: Contact Commonwealth Bank directly through official channels to report the impersonation in case other customers are targeted
- Reverseau: Report your experience with 02 8530 8863 to help other Australians recognise this number
Including details such as the date and time of the call, what was said, and whether money was lost will help authorities track scam patterns and protect other Australians from 0285308863.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claiming to be Commonwealth Bank Australia
Just received a call from this number and it was Steven from Commonwealth Bank. Wanted to verify details as there was an overseas transaction, I wanted to call my brother who has access to my account and they hung up.
Automated voice saying I hadn't responded to health warning requests, hung up
Missed the call tried calling back twice and didn't ring, most likely scammers.
Help others by sharing your experience with (02) 8530 8863!
WRITE A REVIEWFrequently Asked Questions
Is 02 8530 8863 really from Commonwealth Bank?
No. Multiple contributors report that 02 8530 8863 (0285308863) uses impersonation tactics, claiming to be Commonwealth Bank staff. Legitimate Commonwealth Bank calls can be verified by hanging up and calling the number on your bank card. Banks do not initiate calls requesting account verification for overseas transactions.
What should I do if I already gave information to a caller from 0285308863?
Contact Commonwealth Bank immediately using the official number on your card to report the fraudulent call. If you provided account numbers, card details, or passwords, request to change your passwords and PIN codes, and monitor your accounts closely for unauthorised activity. Report the number 02 8530 8863 to Scamwatch at scamwatch.gov.au.
Why did the caller from 02 8530 8863 hang up when I tried to verify the call?
Scammers disconnect when challenged because they cannot complete verification through legitimate bank channels. Legitimate bank staff will remain on the line or provide you with a reference number to verify the call. If 0285308863 hangs up when questioned, this confirms the call is fraudulent.
I missed a call from 02 8530 8863 and tried calling back - why doesn't it ring?
This is a common scam indicator. Scammers use temporary numbers that don't accept incoming calls, making it impossible for victims to call back and verify legitimacy. Do not attempt further callbacks to 0285308863; instead, contact your bank directly using official contact details.
How do scammers know personal details like my name and supposed overseas transactions?
Scammers source personal information from data breaches, social media, or other publicly available records. They use this information to appear credible. Never assume a caller is legitimate just because they know your name or reference a real transaction. Always verify independently using official contact methods.
Should I block 0285308863 or report it to Do Not Call Register?
Block 02 8530 8863 immediately in your phone settings. Report it to ACMA at acma.gov.au. Note that Do Not Call Register complaints apply to telemarketing, not scam impersonation calls. Reporting to Scamwatch at scamwatch.gov.au is the priority for this type of fraud.