02 8529 5772: Suspicious Call from Telstra - Possible Scam

• Scam

The phone number 02 8529 5772 has been reported as a suspicious call from someone claiming to be from Telstra. Learn how to handle these types of calls and protect your information effectively.

Understanding the Call from 02 8529 5772

The phone number 02 8529 5772 / 0285295772 has raised alarms among users, with reports indicating that it is making calls under the guise of being a representative from Telstra. Our analysis categorises this number as suspicious due to the nature of the calls being made.

What Are Users Reporting?

Recent reviews suggest a concerning pattern attached to the calls from this number. On 11 April 2024, two separate reports detailed a caller, described as a lady in a noisy background, attempting to discuss internet speed issues. Additionally, users noted a suspicious request regarding their WiFi settings, including prompts that may suggest enabling remote access to their computer.

Classification: Suspicious Activity

Based on the reviews, we can characterise these calls from 02 8529 5772 / 0285295772 as suspicious. Here are the reasons for this classification:

• Claiming to be from a major telecommunications provider, without verifiable identification.
• Requests made regarding internal settings and privacy measures, a typical tactic used during phishing scams.
• The noise mentioned may indicate a call centre operation, common with telemarketers rather than actual individuals from legitimate companies.

What To Do If You Receive a Call from This Number

Receiving a call from 02 8529 5772 / 0285295772 can be unsettling. Here are recommended steps to handle such calls:

• Do not share personal information: Never provide sensitive details such as passwords, banking, or personal identification.
• Verify the caller: If you suspect a legitimate inquiry, hang up and contact Telstra directly using official channels.
• Report the call: Report the number to consumer protection or a trusted website like Reverseau, to inform others and track suspicious activities.

Staying Safe and Informed

Calls like those from 02 8529 5772 / 0285295772 highlight the importance of being vigilant against potential scams. Using tools such as Reverse Phone Lookup Australia can help identify unknown callers. Always prioritise your safety and be sceptical of unsolicited calls, especially those looking for sensitive information.