- Suspicious
- Unknown
- Spam
- Scam
02 8529 5751 (0285295751): Multiple reports of callers impersonating CommBank and government services, claiming fraudulent transactions and SIM card threats.
Bank and Government Impersonation Reports for 02 8529 5751
Four contributors have reported calls from 02 8529 5751 (also written as 0285295751) involving impersonation of major Australian financial institutions and government services. The reports reveal a coordinated pattern where callers claim urgent action is needed to prevent account compromise, using high-pressure tactics to manipulate recipients into taking immediate steps.
The most recent report about 0285295751 describes Chinese-speaking callers claiming affiliation with government authorities, threatening that recipients' SIM cards will be marked or suspended unless they engage with the caller. An earlier report about 02 8529 5751 involved a caller claiming to represent a bank's fraud squad, requesting the recipient press buttons on their phone to verify a $499 foreign transaction.
What Callers from 02 8529 5751 Claim
Contributors who answered calls from 02 8529 5751 report receiving messages framed as urgent security alerts. One caller claimed to be from a major Australian bank's fraud department and referenced a specific fraudulent transaction amount ($499). The caller requested the recipient press numbered buttons, a common technique to capture DTMF tones or trick recipients into confirming payment authorisation.
More recent calls from 0285295751 have shifted tactics. Chinese-speaking callers now claim government authority, stating that the recipient's SIM card will be marked or suspended as a penalty. Contributors report these callers suggest clicking through or pressing buttons to speak with an official handler, with language suggesting government surveillance or control.
Notably, callers do not attempt to gather extensive personal information upfront. Instead, they create artificial urgency around a specific claim (fraudulent transaction, SIM card suspension) and immediately request action, hanging up if the recipient questions the legitimacy of the call.
Call Patterns and Timing
The reports span from January 2024 to March 2026, indicating sustained use of 02 8529 5751 for these scam tactics. One call from 0285295751 was missed, suggesting the number may also be used for robocalling or callback scams. Contributors who answered report the call was answered directly by a live person, with no delay or robotic greeting.
The shift in caller language and impersonation targets over time suggests the number may be used by rotating scam operations or rented to different criminal groups. Bank impersonation calls preceded government impersonation calls, indicating evolution of the scam narrative.
What to Do If You Receive a Call from 02 8529 5751
If 02 8529 5751 calls you:
- Do not: Press any buttons, click links sent via text, or follow instructions from the caller
- Do not: Confirm your name, account number, card details, or any personal information
- Do not: Return the call if you hang up
- Do: Hang up immediately if the caller claims to be from your bank or government
- Do: Contact your bank directly using the phone number on your bank statement or official website
- Do: Block the number 0285295751 on your phone to prevent future calls
- Do: If your bank number is on your card, call that number directly to verify whether the fraud claim is real
What to Do If You Receive an SMS from 02 8529 5751
If you receive an SMS from 02 8529 5751 or 0285295751:
- Do not: Click any links in the message
- Do not: Reply to the message or engage with the sender
- Do: Delete the message immediately
- Do: Forward the SMS to 0429 999 888 (ACMA spam reporting)
- Do: Block the number on your phone
How to Report 02 8529 5751
If you receive calls or SMS from 02 8529 5751, report the activity to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the number at acma.gov.au or call 1300 850 152
- Scamwatch: Lodge a detailed report at scamwatch.gov.au including the time of call, what the caller claimed, and any actions you took
- Your bank: Contact your bank directly using the number on your card to report the impersonation attempt
- ReportCyber: If you clicked a link or provided information, report to cyber.gov.au
- Reverseau: Contribute your experience with 0285295751 to help other Australians identify this number
Help others by sharing your experience with (02) 8529 5751!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
This number is being used by chinese speaking people saying that your sim card will be marked if you don't click through to speak to someone... This is china covernment trying to track and manipulate people in australia.
Claimed to be from bank's fraud squad about a payment, wanted me to press buttons, hung up immediately
Spam.
Indian caller claiming to be CommBank about $499 foreign transaction
Help others by sharing your experience with (02) 8529 5751!
WRITE A REVIEWFrequently Asked Questions
Why are callers claiming my SIM card will be marked if I don't engage with 02 8529 5751?
This is a social engineering tactic. Callers use false authority (claiming government affiliation) and create panic about your phone service being suspended to rush you into action. Your SIM card cannot be marked or suspended by a random caller. If your carrier needs to contact you about service issues, they will use official channels listed on your bill. Do not engage with 0285295751 or press any buttons the caller requests.
What should I do if a caller from 02 8529 5751 claims there's a $499 fraudulent transaction on my account?
Hang up immediately and do not press any buttons. Do not return the call to 0285295751. Instead, contact your bank directly using the phone number on your bank card or statement. Your bank will have your account information and can confirm whether a fraudulent transaction actually exists. Scammers impersonating bank fraud departments rely on urgency and confusion to prevent you from verifying their claims independently.
Is 02 8529 5751 really calling from a Chinese government agency?
No. There is no legitimate reason for a Chinese government agency to contact you by phone about your Australian SIM card. This is a false impersonation tactic. Scammers use false authority claims to create credibility and panic. Legitimate government agencies contact citizens through official channels, not cold calls. If you have genuine concerns about your account or service, contact your provider directly using official contact information.
What happens if I press buttons when 0285295751 asks me to?
Pressing numbered buttons can be used in several ways by scammers: to capture DTMF tones that may confirm payment authorisation, to transfer you to a secondary scammer, or simply to confirm your number is active for follow-up calls. Do not press any buttons when answering calls from unknown numbers claiming to be your bank or government. If your bank needs to verify your identity, they will ask security questions verbally or require you to log into your account online.
Should I worry if I answered a call from 02 8529 5751 but didn't press buttons or give information?
If you answered but did not press buttons, provide personal information, or click links, your immediate risk is low. However, you should monitor your bank account and credit file for suspicious activity over the next few weeks. Block 0285295751 to prevent future calls. If you did provide any information, contact your bank immediately and consider placing a fraud alert with ASIC or checking your credit report via equifax.com.au or other Australian credit agencies.
How can I verify if a call claiming to be from my bank is legitimate?
Legitimate banks will never ask you to press buttons or provide sensitive information during an unsolicited call. If 02 8529 5751 or any unknown number claims to be your bank, hang up. Use the phone number on your bank statement or card to call your bank directly. Tell them about the call from 0285295751 and ask if there are any legitimate security alerts on your account. This independent verification is the only way to confirm the caller's identity.