- Unknown
- Scam
Community reports for 02 8529 5745 (0285295745) describe callers impersonating Commonwealth Bank, claiming to follow up on transactions and becoming aggressive when questioned.
Bank Impersonation Reports for 02 8529 5745
Four contributors have reported scam calls from 02 8529 5745 (also written as 0285295745) involving callers impersonating Commonwealth Bank. The pattern is consistent across reports: callers claim to be from CBA, reference recent transactions, and become evasive or aggressive when questioned about their legitimacy.
One contributor reported that when they asked the caller from 02 8529 5745 for an ID number to verify the call, the scammer immediately hung up. Another contributor who challenged the caller's story about CBA handling all Australian bank scams was told to "shut up and listen" - a clear indicator of a fraudulent operation attempting to intimidate rather than assist.
What Callers from 02 8529 5745 Claim
Contributors report that callers from 0285295745 open with a claim of being from Commonwealth Bank. The stated purpose varies slightly across reports, but typically involves claiming to follow up on a transaction or activity on the account.
When confronted, the scammer from 02 8529 5745 displayed defensive and aggressive behaviour. One contributor noted the caller made an implausible claim that CBA "looks after all Australian banks scams" - a statement designed to build false credibility. When this was challenged as obviously false, the caller resorted to verbal intimidation, demanding the recipient "shut up and listen." This escalation from persuasion to threats is a hallmark of financial impersonation scams.
Call Patterns and Timing
Reports for 02 8529 5745 span from January to April 2024, with the most recent activity in early 2024. All verified scam reports came through answered calls, meaning contributors engaged with the scammer before recognising the fraud. One report from March 2026 included a voicemail in Chinese language with no identification, and another involved a missed call - these unverified contacts may or may not be related to the same scam operation but suggest ongoing activity on this number.
The fact that multiple contributors independently reported the same impersonation tactic (claiming to be from CBA) confirms this is a deliberate campaign rather than isolated misidentification.
What to Do If You Receive a Call from 02 8529 5745
If 02 8529 5745 calls you, follow these steps to protect yourself:
- Do not: Confirm account details, provide passwords, or answer security questions
- Do not: Accept the caller's claims about being from your bank at face value
- Do not: Stay on the line if the caller becomes aggressive or demanding
- Do: Hang up immediately and contact your bank directly using the number on your statement or card
- Do: Ask for an employee ID if you have any doubt - real bank staff expect this and can provide verifiable details
- Do: Block 0285295745 after the call to prevent repeat contact
What to Do If You Receive an SMS from 02 8529 5745
If 02 8529 5745 sends you an SMS claiming to be from your bank:
- Do not: Click any links in the message
- Do not: Reply to the SMS
- Do: Delete the message
- Do: Forward the SMS to 0429 999 888 to report it to the ACMA
- Do: Report it as spam in your phone's messaging app
How to Report 02 8529 5745
If you have been contacted by this number, contribute your experience to help other Australians. Report this number on Reverseau - your report helps build a community-driven picture of emerging scam patterns.
You can also report this number to Australian authorities:
- Scamwatch: scamwatch.gov.au - Report financial scams and impersonation attempts
- ACMA: acma.gov.au - Report nuisance calls, SMS, and telecommunications fraud
- Your bank: Contact Commonwealth Bank directly via the number on your card or statement to report the fraudulent call
- Australian Cyber Security Centre: cyber.gov.au - Report suspected fraud or cybercrime
Help others by sharing your experience with (02) 8529 5745!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Someone tried to call but didn't leave a message
Voicemail in Chinese, no idea who they are
Fraudulent scammer posing as Commonwealth Bank, another number pretending to be ANZ
Called said they were from CBA I asked for ID number they hung up.
Scam, caller pretending to be CBA.
Scammer. Told me they were from CBA and they were following up on a transaction. I told them I thought it was a scam. They told me that the CBA looks after all Australian banks scams. I laughed and told them this was definately not the case. They told me to "shut up and listen..."
Help others by sharing your experience with (02) 8529 5745!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be from Commonwealth Bank?
Callers from 02 8529 5745 impersonate CBA because it's one of Australia's most recognised and trusted banks. Victims are more likely to engage with someone claiming official bank authority. The scammer uses this false authority to build confidence, reference recent transactions to seem credible, and then attempt to extract sensitive information or authorise fraudulent payments.
What should I do if 0285295745 asks me to confirm my account details?
Do not provide any account details, PIN numbers, passwords, or answers to security questions. Legitimate bank staff will never ask you to confirm sensitive information over an unsolicited call. If you receive a call from 02 8529 5745 or any unknown number claiming to be from your bank, hang up and call your bank's official customer service number directly using the number on your statement.
Is it safe to stay on the line if the caller from 02 8529 5745 becomes aggressive?
No. One contributor reported that when they questioned the caller from 0285295745, the scammer responded with verbal intimidation and demands to "shut up and listen." This aggressive behaviour is a red flag that you are speaking to a fraudster, not a legitimate bank representative. Hang up immediately and do not re-engage.
How can I verify if a call claiming to be from CBA is legitimate?
If someone calls from 02 8529 5745 or any number claiming to be from Commonwealth Bank, do not trust the caller ID alone. Hang up and call Commonwealth Bank directly on the number printed on your debit or credit card. Real bank staff expect you to verify calls this way and can provide an employee ID or reference number for the call.
Should I block 02 8529 5745?
Yes. After you hang up on 0285295745, block the number in your phone's contacts or call settings. This will prevent repeat calls from the same number. However, scammers often use different numbers, so blocking one number alone won't prevent future scam attempts.
What does it mean if I receive a voicemail in Chinese from 02 8529 5745?
Some reports indicate voicemails in Chinese language with no clear identification have come from this number. These may be automated messages, misdirected calls, or part of a larger scam campaign. Do not call back unknown numbers that leave unclear or foreign-language voicemails. If you are concerned, block the number and report it to ACMA at acma.gov.au.