- Unknown
- Spam
- Scam
02 8529 5702 (0285295702): Scam reports of fake Commonwealth Bank alerts claiming suspicious activity and overseas transfers. Callers use urgency tactics and hang up when questioned.
Commonwealth Bank Impersonation Reports for 02 8529 5702
Four contributors have reported calls from 02 8529 5702 (also written as 0285295702) involving fraudulent claims about their bank accounts and financial activity. The most distinctive pattern involves callers impersonating Commonwealth Bank, claiming suspicious activity such as unauthorised transfers of $499 overseas, and requesting immediate verification of personal details.
One report describes a caller who said 'ma'am' without knowing the recipient's actual name, then immediately cited a Commonwealth account issue. When the contributor stated they didn't hold a Commonwealth account, the caller ended the call. This suggests scripted impersonation with minimal personalisation, relying instead on urgency to prompt quick responses before verification can occur.
What Callers from 02 8529 5702 Claim
Community reports indicate callers from 0285295702 make specific financial fraud claims designed to trigger immediate action. One contributor reported being told about a $499 transfer sent overseas from their Commonwealth account, framed as suspicious activity requiring urgent confirmation. Another report mentions charges appearing on the contributor's credit card that supposedly needed to be addressed.
A separate report describes an automated message stating the recipient's number would be blocked, adding a false urgency element. These tactics all share a common goal: creating panic to bypass rational verification and extract personal information or payment details before the recipient can independently confirm the claim with their actual bank.
Robocall and Automated Message Activity
One contributor received an automated message from 02 8529 5702 stating their number would be blocked. This robocall approach differs from the live impersonation calls but serves the same purpose - generating enough alarm to prompt action. The use of both live callers and automated messages suggests this number may be used by multiple actors or campaigns, or represents a transitional point between automation and human follow-up.
What to Do If You Receive a Call from 02 8529 5702
If 02 8529 5702 calls you:
- Do not: Provide account numbers, card details, passwords, or other personal information. Do not authorise any transfers or payments, and do not return the call if you hang up first.
- Do: Hang up immediately without engaging with the caller. If the message mentions your bank, independently call your bank using the official number from your statement or their website to verify any claims.
- Do: Block the number 0285295702 on your device and report it to your phone provider and the relevant authorities.
- Remember: Legitimate banks never call asking for full account details, passwords, or card numbers. If you're unsure, always initiate contact with your bank yourself using a number you know is genuine.
How to Report 02 8529 5702
If you've received a call from this number, report it to help protect other Australians:
- Scamwatch: Report the call to scamwatch.gov.au with details of what was claimed and when the call occurred.
- ACMA (Australian Communications and Media Authority): Submit complaints about unwanted calls at acma.gov.au. ACMA tracks patterns across numbers and can take action against repeat offenders.
- Your bank: If the call mentioned your bank specifically, contact your bank directly to report the impersonation attempt.
- ReportCyber: If the call involved any online component or attempted fraud, you can also report to cyber.gov.au.
- Reverseau: Contribute your own experience with 02 8529 5702 on this page to help other Australians recognise the scam.
Help others by sharing your experience with (02) 8529 5702!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Automated message saying my number will be blocked
called my tablet not linked to my phone number, suspect spam
Only called me ma'am without knowing my name, said suspicious activity on Commonwealth account of $499 transferred overseas, hung up when I said I don't have account
Claiming charges on my credit card that I need to address
Help others by sharing your experience with (02) 8529 5702!
WRITE A REVIEWFrequently Asked Questions
Is 02 8529 5702 really from Commonwealth Bank?
No. Multiple contributors have confirmed that 0285295702 is not from Commonwealth Bank. The callers impersonate the bank to create urgency, but Commonwealth Bank does not call customers asking for account details, passwords, or card numbers. If you're unsure about a call claiming to be from your bank, hang up and call your bank directly using the number on your statement.
What should I do if 02 8529 5702 calls about a $499 overseas transfer?
Do not provide any information. This is a known claim from 0285295702 - one contributor reported exactly this scenario. Hang up immediately and contact Commonwealth Bank directly using the official number from their website or your statement to verify whether any such transaction occurred. Legitimate banks initiate sensitive account inquiries through secure channels, not unsolicited calls.
Why did the caller from 02 8529 5702 hang up when I said I don't have an account?
Because the scammer's script failed. Callers from 0285295702 rely on your panic to act quickly before you verify. When you challenged the claim by saying you don't have the account they mentioned, there was no script response and no way to continue the deception, so they ended the call. This is a positive sign - never provide information just to keep a suspicious caller on the line.
Can 02 8529 5702 block my number as threatened?
No. The automated robocall from 0285295702 claiming your number would be blocked is a scare tactic with no basis. Phone numbers are not blocked by random callers. This is designed to create urgency and panic. Ignore this threat entirely and do not respond to the message or return the call.
How is this number calling my tablet if it's not linked to my phone?
One contributor reported 02 8529 5702 calling a tablet not associated with their phone number, suggesting the scammers are using generic number lists or purchased data sources rather than specifically targeted information. This indicates they're mass-calling and don't have personalised knowledge of their targets - they simply hope someone will match the generic claims made (Commonwealth account, credit card charges, etc.).
Should I block 0285295702 or keep it to report later?
Block it immediately. There is no legitimate reason to keep receiving calls from 02 8529 5702. Once you've blocked the number, report it to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au so authorities can track the pattern. Blocking on your device doesn't prevent you from reporting - authorities have their own systems to investigate reported numbers.