- Suspicious
- Scam
Community reports for 02 8528 5532 (0285285532): Callers impersonating Commonwealth Bank and Telstra, requesting personal information. 3 reports flagged.
Bank and Telstra Impersonation Reports for 02 8528 5532
Three contributors have reported calls from 02 8528 5532 (also written as 0285285532) involving callers falsely claiming to represent major Australian financial and telecommunications companies. The most concerning pattern involves impersonation of Commonwealth Bank and Telstra, with at least one caller attempting to extract personal information for what the contributor described as a "dodgy deduction."
The calls to 0285285532 appear coordinated around financial and account verification pretexts. Contributors noted that callers sometimes possessed partial personal details like names, which lends a surface credibility that can catch people off guard.
What Callers from 02 8528 5532 Claim
One contributor received a call from 02 8528 5532 where the caller claimed to be from Commonwealth Bank and attempted to collect information for what was described as a deduction, which the contributor found suspicious. Another report about 0285285532 involved a caller purporting to represent Telstra, despite the recipient having no active Telstra service with that provider.
A third contributor noted that the caller from 02 8528 5532 knew their name but conducted the call in Mandarin, which raised immediate suspicion about the legitimacy of the contact.
Call Patterns and Timing
Reports about 02 8528 5532 span across different months and times, with calls answered directly by contributors. One call occurred early morning (05:04 UTC), another late at night (01:15 UTC), and the most recent during business hours (09:00 UTC). This variation suggests calls may be sent across different times to increase contact success rates.
The fact that callers from 0285285532 sometimes possessed contributor names indicates potential data sourcing, though contributors remained vigilant enough to question the legitimacy before sharing further details.
What to Do If You Receive a Call from 02 8528 5532
If 02 8528 5532 calls you:
- Do not: Provide personal information, account numbers, passwords, or financial details. Do not confirm your identity beyond your name.
- Do: Hang up immediately if the caller claims to be from your bank or telecommunications provider.
- Do: Contact your bank or service provider directly using the phone number on your official statement or their verified website to confirm whether they called you.
- Do: Be especially cautious if the caller requests information for deductions, refunds, or account "verification."
- Do: Block 0285285532 if the call repeats or feels suspicious.
How to Report 02 8528 5532
If you receive a call from 02 8528 5532 attempting impersonation or requesting personal information, report it to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - Report financial scams and impersonation attempts
- ACMA (Australian Communications and Media Authority): acma.gov.au - File complaints about misleading calls and unwanted contact
- ReportCyber: cyber.gov.au - Report cybercrime and phishing attempts
- Services Australia: servicesaustralia.gov.au - If the caller impersonated government services
- Reverseau: Help future Australians by contributing your own report about 02 8528 5532 to our community database
Help others by sharing your experience with (02) 8528 5532!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller claimed to be from Commonwealth Bank trying to get info for a dodgy deduction, feels fishy
Know your name but speak Mandarin, could be a scam.
Claimed to be from Telstra but I don't have their service, hung up right away
Help others by sharing your experience with (02) 8528 5532!
WRITE A REVIEWFrequently Asked Questions
What should I do if Commonwealth Bank calls me from 02 8528 5532?
Do not engage with the call. Legitimate Commonwealth Bank representatives will never call asking for personal information, account numbers, or details for deductions. Hang up immediately and contact Commonwealth Bank directly on the number on your statement or their official website. If you received a call from 0285285532 claiming to be from CBA, report it to Scamwatch (scamwatch.gov.au).
Why did the caller from 02 8528 5532 know my name?
Scammers often source personal details from data breaches, public records, or previous interactions. One contributor reported that the caller from 0285285532 knew their name but could not verify legitimate service details. Knowing your name does not make a caller legitimate - always independently verify before sharing information.
Can Telstra call me from 02 8528 5532?
Telstra may call from various numbers, but if you don't have an active Telstra service, a call from 02 8528 5532 claiming to be Telstra is almost certainly fraudulent. One contributor reported this exact scenario with 0285285532. Hang up and verify by calling Telstra's official customer service number.
What is a 'dodgy deduction' scam mentioned in reports for 02 8528 5532?
One contributor described the caller from 02 8528 5532 as asking for information for a "dodgy deduction," which appears to be a pretext to extract personal or financial details. Do not provide information for tax deductions, refunds, or account adjustments requested via unsolicited calls. Contact the relevant agency directly using official channels.
Should I be concerned about calls from 02 8528 5532 in different languages?
Yes. A contributor received a call from 0285285532 where the caller knew their name but spoke Mandarin, which they flagged as suspicious. Legitimate Australian banks and telecommunications providers will contact you in English or your registered language preference. A language switch combined with impersonation is a major red flag.
How do I block 02 8528 5532 on my phone?
Most Australian phones allow you to block numbers directly from call history or contacts. On iOS, open the call log, tap the number 0285285532, and select "Block this Caller." On Android, open Phone, go to Call History, press and hold 02 8528 5532, and tap "Block number." After blocking, report the number to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au).