- Scam
Community reports for 02 8527 0017 (0285270017): Callers impersonate Amazon and Telstra, claiming account hacks and IP address issues. Do not engage.
Amazon and Telstra Impersonation Reports for 02 8527 0017
Three contributors have reported calls from 02 8527 0017 (also written as 0285270017) involving impersonation of major Australian and international companies. The pattern indicates callers falsely claiming to represent Amazon and Telstra, using urgency tactics to manipulate recipients into revealing account details or granting remote access.
Two of the three reports specifically mention impersonation attempts. Contributors who answered calls from 0285270017 report that callers created false scenarios around account security to establish credibility before requesting sensitive information or technical access.
What Callers from 02 8527 0017 Claim
One contributor reported receiving a call from 02 8527 0017 where the caller pretended to be from Amazon, claiming the recipient's account had been hacked. This type of approach exploits familiarity with legitimate companies and plays on account security concerns.
A second contributor encountered a different impersonation attempt: the caller claimed to be a Telstra representative and stated they needed to fix the recipient's IP address. This tactic combines company impersonation with technical jargon to sound authoritative and create urgency around a non-existent problem.
One additional report flagged 0285270017 as a spoofed number without further detail, reinforcing the pattern of number spoofing used to bypass caller ID screening.
What to Do If You Receive a Call from 02 8527 0017
If 02 8527 0017 calls you:
- Do not: Answer unexpected calls claiming to be from Amazon, Telstra, or other major companies; provide account details, passwords, or security codes; grant remote access to your device; return the call to the number displayed
- Do: Let it go to voicemail; block the number immediately; verify any account concerns by calling the official company number from their website or your statement; report repeated calls to the ACMA
Company impersonation scams rely on social engineering and urgency. Legitimate companies will not call unsolicited claiming your account is compromised and asking for immediate action. If you have genuine concerns about your Amazon or Telstra account, initiate contact yourself using verified contact details.
Report Patterns
The three reports about 02 8527 0017 span from July 2024 to December 2024, indicating ongoing activity from this number. Two reports resulted in answered calls where the scam was attempted, while one report came through as a missed call flagged for number spoofing.
The allocation data shows 02 8527 0017 is registered as a local service in NSW via Symbio Networks, though this does not validate the number's actual origin or current use given the spoofing reports.
How to Report 02 8527 0017
If you receive impersonation calls from 02 8527 0017 or 0285270017, report them to relevant Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the call at acma.gov.au under Complaints. Include the date, time, caller's claimed company, and what they requested.
- Scamwatch: Report the impersonation attempt at scamwatch.gov.au. Scamwatch collates fraud reports and issues alerts about active scams targeting Australians.
- Reverseau: Contribute your experience on Reverseau to help other Australians identify this number. Community reports strengthen awareness of active scams.
- Official companies: Report the impersonation directly to Amazon (amazon.com.au/help) and Telstra (telstra.com.au) so they can monitor for fraud using their brand.
Help others by sharing your experience with (02) 8527 0017!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Pretended to be Amazon, claimed my account was hacked
Spoofed number. Do not answer.
Claimed to be Telstra rep saying they need to fix my IP address
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WRITE A REVIEWFrequently Asked Questions
Why is 02 8527 0017 claiming to be from Amazon when it's a spoofed number?
Scammers use number spoofing to display a legitimate-looking Australian phone number (in this case, 0285270017) while actually calling from elsewhere. This makes the call appear local and trustworthy. The impersonation of Amazon is a separate tactic used to establish credibility once you answer. Contributors report the caller then creates a false account security scenario to pressure you into providing information or granting access.
What should I do if 0285270017 calls saying my Telstra account needs an IP address fix?
Hang up immediately. Contributors report this is a common scam script: the caller impersonates Telstra and invents a technical problem that requires remote access to your device. Legitimate Telstra staff will not call unsolicited claiming urgent IP address issues. If you have genuine concerns about your Telstra account, call Telstra directly on 133 200 using a phone number you find yourself, not one provided by the caller claiming to be from 02 8527 0017.
How do I verify if a call from 02 8527 0017 is really from Amazon or Telstra?
Never trust the caller's word. If someone calling from 0285270017 claims to represent Amazon or Telstra, end the call. Contact the company directly using the phone number on your invoice, their official website, or the number printed on the back of your statement card. Legitimate companies do not initiate calls about account breaches asking you to verify details over the phone. Real Amazon and Telstra support will never ask for your password or request remote device access.
Should I block 02 8527 0017 after receiving one call?
Yes. One contributor's report flagged 0285270017 as a spoofed number with a note not to answer. Blocking prevents further contact attempts. If you answered a call from 02 8527 0017 and the caller requested information or access, also monitor your accounts for unauthorised activity, change your passwords, and consider alerting your bank. Report the number to the ACMA at acma.gov.au so authorities can track the pattern of impersonation attempts.
Is 02 8527 0017 actually a Symbio Networks number or is it spoofed?
The allocation data shows 0285270017 is registered as a local service in NSW through Symbio Networks, but this does not mean the scammers are using it legitimately. Scammers can obtain legitimate-looking numbers or spoof the display to show a real number while calling from a different source. Contributors specifically reported that 02 8527 0017 appears spoofed, meaning the actual caller origin differs from what displays on your phone. Regardless of registration status, reject any unsolicited calls from this number claiming to be Amazon or Telstra.
What is the difference between 02 8527 0017 and 0285270017?
These are the same phone number displayed in different formats. 02 8527 0017 is the spaced, readable format commonly used in Australia, while 0285270017 is the continuous format used in databases and for searching. When reporting the number to ACMA at acma.gov.au or Scamwatch at scamwatch.gov.au, either format is acceptable, though providing both helps ensure accurate identification in community reports.