- Scam
02 8526 8223 (0285268223): Community reports flag CBA impersonation calls and suspicious robocall voicemails with language selection prompts.
CBA Impersonation and Robocall Reports for 02 8526 8223
Two contributors have flagged 02 8526 8223 (also written as 0285268223) for suspicious activity involving bank impersonation and automated robocall behaviour. One report describes a call claiming to be from Commonwealth Bank (CBA), requesting authorisation for a transaction with a tone the contributor found suspicious. A second report details an unusual voicemail from 0285268223 featuring an automated prompt to press 1 for English or 2 for Chinese, with no actual message content left behind - a pattern commonly associated with scam robocalls designed to test whether a number is active.
What Callers from 02 8526 8223 Say
The impersonation call from 02 8526 8223 specifically claimed to represent Commonwealth Bank and attempted to prompt transaction authorisation. The contributor noted the caller's tone sounded suspicious, suggesting the approach lacked the professionalism typical of genuine CBA communications.
The robocall voicemail from 02 8526 8223 presented an automated language selection menu (English or Chinese) without any substantive message, a tactic commonly used by scammers to identify active phone numbers for follow-up targeting. This type of voicemail is designed to trigger a callback or key press response from the recipient.
Report Patterns and Timing
Both reports came through different channels - one as a direct answered call and the other as a voicemail. The voicemail report from 0285268223 dates to June 2025, while the impersonation call was reported more recently in January 2026. This suggests ongoing activity from the number. The allocation data shows 02 8526 8223 is a local NSW service, making it appear locally legitimate while being used for fraudulent purposes.
What to Do If You Receive a Call from 02 8526 8223
If 02 8526 8223 calls you:
- Do not: Authorise any transactions, press numbers in response to voicemail prompts, or provide account details
- Do not: Return the call if no legitimate message was left
- Do: Hang up immediately if the caller claims to be from your bank
- Do: Contact your bank directly using the official number on your bank statement or card to verify any transaction queries
- Do: Block 02 8526 8223 in your phone settings if the number calls repeatedly
- Do: Let suspicious voicemails go to your message bank rather than responding to automated prompts
What to Do If You Receive an SMS from 02 8526 8223
If you receive an SMS from 0285268223:
- Do not: Click any links embedded in messages claiming to be from CBA or your bank
- Do not: Reply to the message or acknowledge receipt
- Do: Delete the message immediately
- Do: Report the SMS as spam by forwarding to 0429 999 888
- Do: Contact your bank directly if you're concerned about your account
How to Report 02 8526 8223
If you've received suspicious calls from 02 8526 8223 or 0285268223:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for robocalls and scam calls
- Report to Scamwatch at scamwatch.gov.au with details of the call content and timing
- Report the number to your bank directly if bank impersonation was involved
- Contact Reverseau to contribute your own experience with 02 8526 8223 - community reports help identify scam patterns
Help others by sharing your experience with (02) 8526 8223!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claiming to be from CBA, asking to authorize transaction, sounds dodgy
Voicemail prompt to press 1 for English 2 for Chinese, no message left, seemed like a scam
Help others by sharing your experience with (02) 8526 8223!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be from CBA?
The contributor who received the CBA impersonation call from 02 8526 8223 noted the suspicious tone, which is typical of social engineering attacks. Scammers impersonate banks to manipulate people into authorising fraudulent transactions or revealing account details. Legitimate CBA contact will never pressure you to authorise a transaction during an unsolicited call.
What does the voicemail language selection prompt mean?
The robocall voicemail from 0285268223 featuring a press-1-for-English, press-2-for-Chinese prompt is a common scam tactic. It serves two purposes: to identify whether a phone number is active and monitored by a real person, and to trigger a callback response that confirms the number is valuable for ongoing targeting. Do not respond to such prompts.
Should I call back 02 8526 8223 to verify if it was my bank?
No. Never return a call to 02 8526 8223 based on an unsolicited call or voicemail. Instead, contact your bank directly using the phone number on your official bank statement, card, or the bank's official website. This ensures you reach genuine CBA staff, not the scammers behind 0285268223.
How do I know if CBA is really trying to contact me?
Genuine CBA contact will have specific details about your account and will not demand immediate transaction authorisation during an unsolicited call. If you're unsure whether a call from 02 8526 8223 was legitimate, hang up and call CBA directly on the number printed on your card. Scammers using 0285268223 rely on pressure and urgency to prevent you from verifying their identity.
Can I block 02 8526 8223 on my phone?
Yes. Most Australian mobile and landline providers allow you to block specific numbers. Add 02 8526 8223 to your blocked list in your phone's settings or contact your provider. If 0285268223 continues to contact you after blocking, report it to ACMA at acma.gov.au.
What should I do if I already gave information to a caller from 02 8526 8223?
If you've shared banking details, passwords, or authorised a transaction with someone claiming to be from CBA, contact your bank immediately using the number on your statement. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). If you've clicked a suspicious link from an SMS from 0285268223, monitor your accounts closely and consider a password reset from a secure device.