- Scam
- Spam
- Uncertain
- Suspicious
- Legit
- Unknown
Community reports for 02 8503 4691 (0285034691): Aggressive AGL impersonation calls using automated systems, claiming payment debts and requesting personal information.
AGL Impersonation and Robocall Reports for 02 8503 4691
Multiple contributors have flagged calls from 02 8503 4691 (also written as 0285034691) for suspicious AGL impersonation activity. The pattern involves automated robocalls claiming to represent AGL Energy, referencing payment issues, and in some cases requesting personal information or credit card details. Three separate reports specifically mention the caller knew the recipient's name but sounded suspicious or inauthentic.
One contributor received an automated call that read their name aloud and claimed an "important message" about compromised information, explicitly denying it was telemarketing. Another report described an automated message claiming to be from AGL about a late bill that "sounded dodgy" despite having the caller's name. A third contributor reported being pressured for credit card details during what appeared to be an AGL collection call.
What Callers from 02 8503 4691 Claim
Callers from 0285034691 consistently claim to represent AGL and reference payment issues. Several contributors reported being told they owed amounts ranging from $35 to $50, with one report mentioning a claim of $50 owed despite the amount being below the payment threshold. One caller was described as "rude" when discussing the alleged debt.
The robocall reports reveal specific tactics: automated systems reading contributor names, claiming urgent action is needed due to late payments, and in at least one case, requesting credit card information. One contributor reported receiving a final bill due date of 9 September but receiving collection calls as early as 2 September, suggesting aggressive follow-up timing. Another received four calls in a single day for a three-day-late payment of $35.42.
Call Patterns and Timing
Contributors report receiving multiple calls from 02 8503 4691 within short time frames. One received three calls within one hour. Another received four calls in one day for a minor payment delay. The reports span from July 2024 through February 2026, suggesting sustained activity over an extended period.
Most calls came through answered calls, though one contributor reported receiving a suspicious automated voicemail from this number. The frequency and intensity of calls appears disproportionate to the payment issues cited. Contributors on bill smoothing arrangements reported continued pressure calls despite being on legitimate payment plans. One contributor noted they received calls on multiple different numbers, indicating coordinated contact attempts.
What to Do If You Receive a Call from 02 8503 4691
If 02 8503 4691 calls you:
- Do not: Provide credit card details, bank account information, or other personal financial data over the phone
- Do not: Confirm your identity or full name to an automated caller or unknown voice
- Do not: Return the call immediately if you don't recognise the number
- Do: Hang up and contact AGL directly using the number on your official bill to verify any alleged debt
- Do: Block this number immediately if calls continue after you've disputed the claim
- Do: Report the number to the ACMA if the caller is impersonating AGL without authorisation
If you are an AGL customer and the call references a genuine account issue, verify directly with AGL before taking any action. Legitimate utilities will not pressure you for immediate payment via automated calls or request credit card details unsolicited.
What to Do If You Receive an SMS from 02 8503 4691
If you receive an SMS from 0285034691:
- Do not: Click any links in the message
- Do not: Reply with personal or financial information
- Do: Block the number immediately
- Do: Forward the SMS to 0429 999 888 (ACMA spam reporting)
- Do: Report it to AGL directly if it claims to be from them
How to Report 02 8503 4691
If you've received calls from 02 8503 4691 that you believe are impersonation, scam, or excessive collections activity:
- ACMA (Australian Communications and Media Authority): Report robocalls, impersonation, and phone spam at acma.gov.au. You can lodge a complaint about misleading or harassing calls.
- Scamwatch: If you believe this is a scam attempting to harvest personal information or credit card details, report it at scamwatch.gov.au with details of what was claimed.
- AGL directly: If the calls claim to represent AGL, contact AGL customer service using the number on your bill to report the fraudulent calls and confirm your account status.
- Do Not Call Register: If calls are unwanted telemarketing, register your number at donotcall.gov.au, though automated debt collection calls may have legal exemptions.
- Reverseau: Share your experience with 02 8503 4691 to help other Australians identify this number and the tactics being used.
Help others by sharing your experience with (02) 8503 4691!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Automated call reading my name, said important message not telemarketing, info is compromised
Got two calls from this today while sorting bills, enough already AGL, thinking of switching provider
Thankyou... AGL. Rang on 2 different numbers. Was only a few days late, not months. Our records re payment should show we are nearly always prompt. Like any human may forget for a few days. Have tried other companies and they are just as hopeless.
AGL keeps calling constantly
Repeatedly calls about payment issues even though I'm on bill smoothing. frustrated with calls and messages
Caller claimed to be from AGL saying owed $50, below payment threshold, was rude
Got four calls in one day because I was three days late on a $35.42 AGL bill. seems excessive
Automated message claiming to be from AGL but felt suspicious
Three calls within one hour, believe from AGL pressuring me about payment, switching suppliers, final bill due Sept 9 but calling for reminders two days after
Automated call claiming to be from AGL about late bill, had my name but sounded dodgy
Appears to be AGL trying to convince me to sign up for a 12-month prepaid electricity plan
Call from AGL about late payments
Frustrated with repeated calls with no clear purpose
Multiple calls from AGL trying to collect on bill not finalized, sent estimated bills in thousands for second property, very unprofessional
Got a call, definitely a scam, they were trying to get credit card details
AGL called on two different numbers, only two days late on bill, feels like harassment
AGL calling repeatedly about late BPAY payment on my arrangement, very persistent
Got two calls yesterday, no voicemail, seemed to be from Engadine area
Calls me every day even after I blocked them
Called saying I owe money on an AGL account, but I don't have one with them
Got 4 calls in one day from electricity provider, never leave voicemail. owe $50 and as pensioner don't appreciate harassment, they could add it to next bill
Person claiming to be eBay asked about a supposed $799 transaction, asked me to verify account but I refused
Number keeps calling repeatedly even after blocking
This is a new one for me. I never answer unknown numbers anymore, I wait to see if they leave a message, most don't, this one just said PRESS 1. Pigs might fly.
Called twice today, frustrated because I pay my bills through AGL
Caller claimed to be from AGL searching for someone named MacGregor
It's from a representative of AGL Power company.
AGL.. didn’t leave a message. So I called back.
Help others by sharing your experience with (02) 8503 4691!
WRITE A REVIEWFrequently Asked Questions
Is 02 8503 4691 actually from AGL?
Possibly, but multiple contributors report the calls sounding suspicious or inauthentic. Some reports confirm legitimate AGL contact about genuine payment issues, but others describe robocalls with poor audio quality and aggressive tactics unusual for standard AGL collections. If you're unsure, hang up and call AGL directly on the number from your official bill to verify any debt claim. Never provide personal or financial information to a caller claiming to be from AGL unless you've initiated the contact.
Why am I getting multiple calls from 0285034691 in one day?
Several contributors reported receiving 3-4 calls from 0285034691 within hours of each other, even for minor payment delays of a few days. This aggressive calling pattern appears disproportionate to small outstanding amounts (some reports mention $35-50 debts). If you're on a legitimate payment plan like bill smoothing, you shouldn't be subject to this level of contact. Document the call frequency and times, then report to ACMA and contact AGL directly to request they cease repeated calls.
A caller from 02 8503 4691 asked for my credit card details. Should I be concerned?
Yes. One contributor explicitly reported receiving a call from this number requesting credit card information. This is a major red flag. Legitimate utilities do not request credit card details via unsolicited calls. Hang up immediately, do not provide any information, and report the call to both Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Contact AGL directly using your official bill to verify whether this was genuinely from them.
The call from 0285034691 was automated and knew my name. Is this a scam?
Automated calls that reference your name can still be scams or impersonation attempts. Contributors report robocalls from 02 8503 4691 that used their names while claiming payment issues or requesting information. The combination of automation plus personal details can create false legitimacy. If the message feels unusual, uses urgency tactics, or requests sensitive information, hang up and verify independently by contacting AGL through your official bill. Scammers can obtain names through data breaches.
I'm a few days late on my AGL bill. Should I expect repeated calls from 02 8503 4691?
Not necessarily at the frequency reported by contributors. One person received four calls in one day for a three-day-late payment of $35.42. Another received collection calls just two days after the due date for a final bill. While payment reminders are normal, this volume of contact for minor delays appears excessive. If you're experiencing repeated calls despite being on a payment plan (like bill smoothing), document them and contact AGL to request the calls stop. You can also block 02 8503 4691.
How do I report 02 8503 4691 to authorities?
Report this number through multiple channels: Contact ACMA at acma.gov.au to report robocalls and impersonation, Scamwatch at scamwatch.gov.au if credit card or personal information was requested, and contact AGL directly if the calls falsely claim to represent them. You can also block 0285034691 on your phone and encourage others to report their experiences on Reverseau. If you received a suspicious SMS, forward it to 0429 999 888 for ACMA reporting.