Who Called · Australian Phone Report

02 8367 7777: A Confounded Caller - Legit DHL Customer Service or Scam?

16 reports Dormant

Mixed Signals Moderate

Community reports describe varied experiences with (02) 8367 7777.

Based on 16 reports Reasonable confidence Reports have been coming in steadily
Scam Legit Uncertain Suspicious Local service Sydney, NSW 1001
Read 16 Reports

Understanding the Conflict Around 02 8367 7777

The phone number 02 8367 7777 / 0283677777 has sparked considerable debate among users, with some reporting it as a genuine call from DHL customer service regarding package issues, while others claim it's a scam attempting to fool unsuspecting individuals into divulging personal or financial information.

Legit DHL Customer Service Claims

Numerous users have reported that this number belongs to DHL and provided legitimate reasons, citing calls about customs clearance for packages stuck in transit. Notable instances include:

  • A call from DHL on 12 September 2020 confirmed a user's package was stuck in customs.
  • On 16 December 2020, another caller noted that the representative knew personal details linked to a shipment, furthering claims of legitimacy.
  • Multiple users indicated they called the official DHL support number 13 14 06 to verify their communication, confirming it was indeed from DHL.

Suspicion of Scam Activity

Contrastingly, there are stark warnings from some users, declaring the number a scam designed to extract money or personal information. Examples of these reports include:

  • As mentioned on 8 October 2020, one user received a call that felt suspicious and outright labelled it a scam.
  • Several frightening calls detailed in reviews from November 2020, described tactics where scammers claimed callers needed to pay fees supposedly associated with packages.
  • Reports also stated that the callers spoke with poor English and demanded sensitive information, such as money for fictitious fees.

Is 02 8367 7777 / 0283677777 Legit or Scam?

So where does that leave you? The consensus teeters between reality and deception. If you receive a call from this number, a prudent approach is as follows:

  • Do not engage with the caller immediately. Instead, hang up if the interaction seems irregular or overly aggressive.
  • Contact DHL directly at their official customer service number, 13 14 06, to verify the authenticity of the call.
  • Avoid giving out personal details or financial information over the phone, especially to callers whom you did not initiate the contact with.

Final Thoughts

In conclusion, while 02 8367 7777 / 0283677777 may have legitimate ties to DHL customer service, the user reports shine a light on scams masquerading as official calls. Further suspicion is warranted if unverified requests arise. For more information on unknown callers, consider utilising Reverseau to conduct a Reverse Phone Lookup Australia and find out "Who Called Me Australia". Staying informed is your best defence against potential scams.

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What People Reported About (02) 8367 7777

These reports were submitted by community members.

K
Kear
Legitimate

Called yesterday and I didn’t pick up and googled the number. Saw some reviews saying it was a scam call from DHL. I had a parcel sent using this service. They called again today and I answered, this is a legitimate call from DHL simply wanting to know if the parcel pick up from their centre that we did earlier in the week was ok and we had no issues.

Phone call
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K
Kreger
Legitimate

Legit number. DHL customer service. Tracked parcel issue (although there was seemingly none according to the rep - nothing logged on system on why they would have called).

The rep knew my name (I did not say who I was when I rang) from Waybill tracking number.

Phone call
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E
Edelson
Legitimate

Had a call from this number regarding customs clearance for a package I was expecting. I called the official DHL support number 13 14 06 to check and they confirmed that package was stuck in customs, and gave all the information regarding the shipping to confirm as well.

Seems to be a legitimate caller.

Phone call
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K
Kimberly
Scam

I just had call today from this number it was Chinese guy speaking poor English. Scam ask me money for what I was bought from overseas need pay Tex and other fee et. I don't know where they get information from? They knows all the information where I bought it item I think it could be inside job.

Phone call Unsolicited Impersonation Personal info request Urgency
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A
Arthur
Legitimate

Just had a call from this number - asking for ABN. They had the waybill number of a package I was expecting plus my phone number. I rang DHL on their 13 14 06 number. The call was legitimate as the number belongs to their customer service team.

Phone call
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D
Dec
Legitimate

It's legit. I called DHL and my parcel was being held up by customs. They had record of the call on their system.

Phone call
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B
Booker
Uncertain

LOL - thank you. I just got a missed call from these guys. Won’t bother calling back.

Missed call Unsolicited
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H
Hall
Scam

Scam! pretending to be DHL. Call DHL call center 13 14 06 they will confirm this is a scam.

Phone call Unsolicited Impersonation
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F
Flinn
Suspicious

DHL calling to confirm details to get my shipment through customs. Seems legit to me.

Phone call Unsolicited Impersonation
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B
Belfield
Legitimate

DHL calling. My package was stuck in customs so they called for more information. Legitimate call.

Phone call
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D
Devlin
Scam

Scam, confirmed with DHL.

SMS Unsolicited Impersonation
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H
Haverkamp
Uncertain

100% scam.

Other Unsolicited
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B
Boulter
Uncertain

Definitely A SCAM CALL!!! Be careful!!!

Missed call Unsolicited
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G
Gayle
Uncertain

DHL calling.

Missed call Unsolicited
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Frequently Asked Questions

How does (02) 8367 7777 try to manipulate people?

People most often mention these tactics: Impersonation (100%), Info request (40%), Urgency (40%). That's based on 5 reports with useful detail.

Has (02) 8367 7777 been active recently?

Looking at the timeline, this number has been inactive in recent reporting. 0 reports came in over the past month.

How much confidence should I put in these reports?

There is a reasonable amount of data, with a reasonable level of consistency. People describe different experiences, so the overall picture is mixed. About 31% include detailed descriptions, which helps.

Could (02) 8367 7777 be a scam?

No - 44% of 16 reports describe legit activity, not scam.

Does (02) 8367 7777 call, text, or both?

Most people got a phone call (69%), though some reported other methods: phone call (69%), missed call (19%), text message (6%), other methods (6%).

What are the main complaints about (02) 8367 7777?

The main descriptions people gave: Legit (7), Scam (4), Uncertain (4), Suspicious (1). People repeatedly mention dhl, customs, scam in their reports.

Is (02) 8367 7777 contacting people out of the blue?

The calls came as a surprise to 63% of people. 31% knew who was calling. That level of expected contact is notable in the reporting data.

Has anyone confirmed (02) 8367 7777 is legitimate?

There are 6 reports from people who tried to verify the caller, including: Callback verified (4), Other (1), Known contact (1). Overall, that evidence is strong.

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