- Legit
- Scam
- Suspicious
- Uncertain
02 8364 6162 (0283646162): Community reports of callers impersonating AMP asking to verify account details for unauthorised address changes. Mixed with one confirmed legitimate AMP call.
AMP Impersonation Reports for 02 8364 6162
Six contributors have reported activity on 02 8364 6162 (also written as 0283646162), with a concerning pattern emerging around AMP impersonation. Five of the six reports describe calls claiming to be from AMP, predominantly targeting account verification for address changes the contributors did not request. One contributor confirmed a legitimate AMP outbound call using this number, which suggests scammers may be spoofing or misusing the legitimate AMP service line 0283646162.
The mix of legitimate and fraudulent reports on this NSW number allocated to Optus Networks suggests potential number compromise or sophisticated caller ID spoofing. Contributors should verify any AMP-related call independently before sharing personal information.
What Callers from 02 8364 6162 Claim
Multiple contributors report receiving calls from 02 8364 6162 claiming to represent AMP, specifically requesting verification of account details in connection with address changes. One contributor noted the caller had a "thick accent" and requested account verification after the contributor had genuinely changed their address from Hawaii following a move from the USA. Another contributor reported the caller "had an Indian accent" and requested verification for an address change the contributor had not authorised.
The impersonation tactic is consistent across reports on 0283646162. Callers ask for name, date of birth, and account details under the pretext of confirming address changes. One contributor reported receiving a call asking for a specific person by name ("Dean H") claiming to be from AMP. In one instance, a contributor reported the unauthorised address change to AMP directly, confirming the call was fraudulent.
Report Patterns and Timing
Reports for 02 8364 6162 span from November 2025 to March 2026, with most concentrated in late 2025 and early 2026. One contributor received a call recently (March 2026) that was confirmed as legitimate AMP outbound activity. However, the earlier reports from December 2025, January 2026, and October 2025 describe suspicious or confirmed scam behaviour on the same number 0283646162.
The channel breakdown shows five answered calls and one missed call with no voicemail. One contributor who did not answer the missed call from 02 8364 6162 suspected scam activity based on the timing (coinciding with a recent address change from Hawaii). This suggests scammers may be targeting recently-changed customer data.
What to Do If You Receive a Call from 02 8364 6162
If 02 8364 6162 calls you requesting account verification:
- Do not: Share personal information, account numbers, passwords, or dates of birth over the phone
- Do not: Confirm address changes or other account details without verifying the caller independently
- Do: Hang up and call AMP directly using the number on your official AMP statements or the AMP website
- Do: Check your AMP account online to see if any address changes have been made
- Do: Ask the caller for a callback number and reference code, then verify these with AMP's official customer service
- Do: Report the call to AMP immediately if you suspect impersonation
How to Report 02 8364 6162
If you receive a suspicious call from 02 8364 6162 (0283646162) claiming to be from AMP:
- Report to AMP directly: Contact AMP using the phone number on your statement or official website to report the fraudulent call and confirm no unauthorised changes have been made to your account
- Report to Scamwatch: Lodge a report at scamwatch.gov.au describing the call, what was requested, and any personal information you may have shared
- Report to ACMA: File a complaint with the Australian Communications and Media Authority at acma.gov.au if you believe the number is being used for scam calls
- Report to ReportCyber: If the call involved any phishing attempt or data theft, report it to cyber.gov.au
- Block the number: Add 02 8364 6162 to your phone's blocked contacts to prevent future calls
- Contribute to Reverseau: Share your experience with this number on Reverseau to help other Australians identify potential scam activity
Help others by sharing your experience with (02) 8364 6162!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
AMP Parramatta confirmed my recent request, used proper outbound number, sent security code, only asked for name and DOB
Had a call as changed AMP address from Hawaii after leaving USA, didn’t answer, no voicemail. Seems like a scam.
Called claiming to be from AMP with thick accent, wanted to verify account details after I changed my address. felt fishy
AMP called asking to verify account details for a change of address I didn't make, bloke had an Indian accent, reported to AMP
Called asking for Dean H, claimed to be from AMP
Claimed to be from AMP, wanted verification for an address change I didn't request
Help others by sharing your experience with (02) 8364 6162!
WRITE A REVIEWFrequently Asked Questions
Is 02 8364 6162 a real AMP number?
One contributor confirmed receiving a legitimate call from 02 8364 6162 that matched AMP's proper outbound procedures, including sending a security code. However, five other contributors report suspicious or confirmed scam calls from 0283646162 claiming to be from AMP. This suggests the number may be compromised, spoofed, or misused by scammers. Always verify by calling AMP directly using the number on your official statement rather than trusting the caller ID.
What should I do if 02 8364 6162 asks me to verify my address change?
Do not provide any information. Hang up immediately and contact AMP directly using the number on your official statement. Multiple contributors report receiving calls from 0283646162 requesting verification of address changes they did not request. This is a key indicator of impersonation fraud. Check your AMP account online to confirm whether any address changes have actually been made.
Why are scammers targeting address change verification on 02 8364 6162?
Scammers call from 0283646162 claiming to verify address changes because this request feels legitimate to customers and creates urgency. Once they convince you to confirm details like name, date of birth, and account information, they can gain control of your account or redirect communications to a different address. Several contributors noted the scammers already knew personal details like their names and suburbs, suggesting data may have been obtained from a breach.
What accent did the callers have on 02 8364 6162?
Two contributors specifically mentioned the callers from 0283646162 had notable accents. One described a "thick accent" and another specifically noted an "Indian accent." While accent alone is not definitive proof of fraud, combined with the impersonation tactics and unauthorised address change requests, it should raise suspicion. Always verify independently before sharing information.
Should I be concerned if I already shared information with 02 8364 6162?
Yes. If you shared personal information including name, date of birth, or account details with a caller from 0283646162, contact AMP immediately. One contributor reported to AMP that they received a fraudulent call requesting verification for an address change they did not make. Report the call to Scamwatch at scamwatch.gov.au and keep records of what information you shared. Monitor your AMP account closely for unauthorised changes.
How can I tell if a call from 02 8364 6162 is legitimate?
Legitimate AMP calls will not ask you to verify sensitive information like passwords or full account details unprompted. The one confirmed legitimate call from 0283646162 involved AMP initiating contact about a request the customer had made, sending a security code, and only asking for name and date of birth in a controlled manner. If 02 8364 6162 calls claiming to verify an address change you did not request, it is almost certainly fraudulent. Always hang up and call AMP back using an independently verified number.