- Scam
Community report for 02 8360 4436 (0283604436): Caller impersonates Commonwealth Bank, claims unauthorised $1800 transaction to pressure victim into divulging account details.
Bank Impersonation Reports for 02 8360 4436
A contributor has reported receiving a call from 02 8360 4436 (also written as 0283604436) claiming to represent Commonwealth Bank. The caller alleged an unauthorised transaction of $1800 on a Commonwealth Bank account. The contributor had no legitimate banking relationship with Commonwealth Bank, indicating the claim was fabricated to create urgency and manipulate the recipient into revealing financial or personal information.
This type of impersonation tactic exploits the trust associated with major Australian financial institutions. By referencing a specific dollar amount and a real bank name, callers aim to bypass initial scepticism and trigger a panicked response.
What the Caller from 02 8360 4436 Claimed
The caller impersonating Commonwealth Bank told the contributor there was an unauthorised $1800 transaction on an account in their name. This is a common social engineering approach: fabricate a financial threat, create time pressure, and demand immediate action (usually verifying identity or "securing" the account) to extract sensitive information.
The contributor's recognition that they had never held a Commonwealth Bank account was the key indicator that 0283604436 was not a legitimate bank contact. Genuine Commonwealth Bank security calls would already have verified account holder details before contacting you.
What to Do If You Receive a Call from 02 8360 4436
If 02 8360 4436 calls you:
- Do not: Confirm your identity, account numbers, PIN, or any other personal information. Do not stay on the line or engage with requests to "verify" details
- Do: Hang up immediately. Commonwealth Bank will never call asking you to confirm account details or initiate transactions over the phone
- Do: If you are concerned about a potential unauthorised transaction on a real account you hold, end the call and use the phone number on the back of your bank card or your official bank app to contact your bank directly
- Do: Block the number 02 8360 4436 to prevent repeated contact
How to Report 02 8360 4436
If you have received a scam call from this number, report it through the following Australian government channels:
- Scamwatch: scamwatch.gov.au - Report the call details including what the caller claimed and how they contacted you (phone, SMS, email)
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report unsolicited calls and assist in tracking scam operations
- Your bank directly: Contact the bank using the number on your card or in your official app to alert them of the impersonation attempt
- ReportCyber: cyber.gov.au - If you provided any information or lost money, report to Australian Cyber Security Centre
Contributing your own experience on Reverseau helps other Australians identify and avoid the same scammers. If you have received calls from 02 8360 4436, sharing details of what was said and when strengthens the community warning about this number.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claims there's an unauthorised $1800 transaction on a Commonwealth Bank account, except I've never banked there
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WRITE A REVIEWFrequently Asked Questions
Should I provide my account details if a bank calls about an unauthorised transaction on 02 8360 4436?
No. Legitimate banks like Commonwealth Bank will never call asking you to confirm or verify account details, PIN, or transaction information. If you receive a call from 02 8360 4436 claiming to be your bank, hang up immediately. Contact your actual bank using the number on your card or in the official app.
Why did the caller from 0283604436 mention Commonwealth Bank specifically?
Scammers reference real, well-known banks to appear legitimate and reduce scepticism. By naming Commonwealth Bank and citing a specific dollar amount like $1800, the caller aims to create urgency and panic. The contributor in this report confirmed they had no account with Commonwealth Bank, which was the red flag that exposed the scam on 02 8360 4436.
What should I do if I don't recognise the bank mentioned in a call from 02 8360 4436?
That is often a strong indicator of a scam. If a caller from 02 8360 4436 claims you have an account with a bank you do not use, it is almost certainly fraudulent. Hang up and do not engage further. Scammers rely on victims feeling confused or alarmed enough to act without verifying.
Is 02 8360 4436 a real Commonwealth Bank number?
No. Commonwealth Bank's official customer service numbers are published on their website and on the back of customer cards. If you receive a call from 02 8360 4436 claiming to be Commonwealth Bank, it is not legitimate. Always initiate contact with your bank using verified contact details, not numbers provided by inbound callers.
What information should I never give over the phone to 02 8360 4436?
Do not provide your full name, date of birth, account numbers, PIN, password, CVV/security code, or any other personal or financial information. Legitimate banks will not ask for these details over an unsolicited call. If 02 8360 4436 calls asking for any of these, hang up immediately.
How do I block 02 8360 4436 on my phone?
On most Australian phones, you can block a number by opening your call log, finding the number 02 8360 4436, and selecting 'Block' or 'Add to Blocked Contacts'. Your phone's settings or dialler app will have specific instructions. Blocking 0283604436 prevents future calls from that number from reaching you.