- Scam
Community reports for 02 8360 4231 (0283604231): Callers with Indian accents request internet ID details after pause, then disconnect when questioned.
Internet ID Phishing Reports for 02 8360 4231
Three contributors have reported scam calls from 02 8360 4231 (also written as 0283604231) targeting internet account credentials. The pattern is consistent across reports: a pause when the call connects, followed by a caller with a strong Indian accent specifically asking about the recipient's internet ID. When challenged or if the contributor hangs up, the caller disconnects immediately.
This type of approach suggests targeting of Australian internet users, with the scammers attempting to extract login credentials or personal identifying information related to online accounts. Reports indicate the callers hang up once they sense resistance or realise the recipient won't provide the requested details.
What Callers from 02 8360 4231 Say
All three reports from 0283604231 mention the caller initiating with a noticeable pause before speaking. One contributor described it as a "pausey start" - this is typical of automated dialling systems that pause to connect a live agent only when someone answers.
After the pause, the caller immediately brings up "troubles with my internet ID" or asks directly about the recipient's internet ID. One report specifically noted the caller attempted to send a link (phishing link), suggesting an attempt to capture credentials or install malware. When recipients either challenged the caller or refused to engage, 02 8360 4231 disconnected the call rather than continuing the conversation.
Report Patterns and Timing
The three reports span a week in late March to early April 2026, with calls arriving during typical business hours (7:59 AM, 8:32 AM, and 1:25 AM). Two of the three recipients answered and engaged briefly before hanging up themselves; one waited for the caller to disconnect after refusing to provide information. The consistent use of Indian-accented callers and identical phishing tactics across all three reports suggests an organised scam operation.
What to Do If You Receive a Call from 02 8360 4231
If 02 8360 4231 calls you:
- Do not: Provide your internet ID, password, or any personal identifying information. Do not click any links sent via SMS or email during or after the call
- Do: Hang up immediately if asked for account credentials. Block the number on your phone to prevent further calls
- Verify independently: If you're concerned about your internet account, contact your service provider directly using a phone number from your bill or their official website - never use contact details provided by the caller
- Note the details: Record the time of the call and any information the caller provided, as this helps with reporting
What to Do If You Receive an SMS from 02 8360 4231
If 0283604231 sends you an SMS:
- Do not: Click any links in the message. Do not reply to the SMS
- Do: Delete the message immediately. Forward suspicious SMS to 0429 999 888 (ACMA's spam reporting service) and then block the number
How to Report 02 8360 4231
If you've received calls or messages from 02 8360 4231, report your experience through these Australian resources:
- Australian Communications and Media Authority (ACMA) - report phishing and scam calls at acma.gov.au
- Scamwatch (scamwatch.gov.au) - lodges reports with the ACCC and helps track scam trends
- Do Not Call Register (donotcall.gov.au) - if the calls are unsolicited telemarketing (though this scam is criminal, not marketing)
- Report Cyber (cyber.gov.au) - for any phishing links or malware-related activity
- Reverseau - add your report here to help other Australians identify this number
Help others by sharing your experience with (02) 8360 4231!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Pausey start, strong Indian accent, banging on about troubles with my internet ID. Cut them off straight away
Strong Indian accent wanted to discuss issues with my internet ID, hung up
Paused when I answered, then asked about my internet id, hung up
Help others by sharing your experience with (02) 8360 4231!
WRITE A REVIEWFrequently Asked Questions
Why do callers from 02 8360 4231 pause before speaking?
The pause is a classic sign of automated dialling systems used by scam operations. The system auto-dials hundreds of numbers, and only connects a live agent when someone answers. This is why you hear silence for 1-2 seconds after you say 'hello' from 0283604231. It's not a technical fault - it's intentional.
What is an 'internet ID' and why would 02 8360 4231 ask for it?
An internet ID could refer to your email address, online banking username, NBN account login, or other online service credentials. Scammers use vague terminology like this to confuse victims into divulging real account details. They may claim to be from your internet service provider but are actually trying to steal your login information. Do not provide any credentials to unsolicited callers from 0283604231 or any unknown number.
Is 02 8360 4231 a legitimate business or government number?
No. The three community reports from 0283604231 all describe identical scam tactics - pauses, requests for account credentials, and immediate disconnection when challenged. Legitimate Australian businesses and government agencies do not call asking for passwords, internet IDs, or banking information. If 02 8360 4231 contacts you claiming to be from your internet provider, hang up and call them back on their official published number.
What should I do if I already gave my internet ID to a caller from 02 8360 4231?
Act quickly. Contact your internet service provider immediately using the number on your bill or their official website - not any number the caller provided. Change your password right away and monitor your account for unauthorised access. If the number was for online banking, contact your bank. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Consider placing a fraud alert on your credit file through Equifax, Experian, or Illion if you suspect broader identity theft.
Can I report 02 8360 4231 to my phone provider?
Yes, you can contact your phone provider's fraud team and ask them to block 0283604231 on your account. Most Australian mobile and landline providers offer blocking services. Report the number through your provider's app or by calling their customer service line. Additionally, report the scam to ACMA at acma.gov.au for formal investigation and inclusion in their fraud databases.
Will blocking 02 8360 4231 stop all calls from this scam operation?
Blocking 0283604231 will prevent calls from that specific number, but scam operations often rotate through dozens or hundreds of numbers. However, blocking this number protects you from this particular caller. If you receive similar calls from different numbers using the same tactic (pause, asking about internet ID), report each one to Reverseau and ACMA. Over time, community reporting helps identify and shut down entire scam networks.